Documentation Glossary

Comprehensive glossary of technical terms, acronyms, and jargon used in our documentation articles.

1063 Terms 190 Articles

# A B C D E F G H I J K L M N O P Q R S T U V W Z

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24/7 customer assistance: Round-the-clock automated customer support service that operates continuously without human intervention, typically powered by AI systems. View full explanation

A

Access Control: Security measures that determine which users can view, edit, or manage specific content or features within a system based on their permissions and roles. View full explanation
Access Controls: Security measures that determine which users can view, edit, or manage specific documents or system features based on their permissions. View full explanation
Access Permissions: Security settings that control which users can view, edit, or manage specific documents or systems, typically assigned on a need-to-know basis. View full explanation
Access Rights: Permission settings that control who can view, edit, or manage specific content within a system or platform View full explanation
Accessibility: The practice of designing documents and digital content to be usable by people with disabilities, including visual, hearing, and cognitive impairments. View full explanation
Actionable Insights: Data-driven conclusions or recommendations that can be directly implemented to improve processes, user experience, or business outcomes. View full explanation
Active Voice: A writing style where the subject of the sentence performs the action, making instructions clearer and more direct than passive voice. View full explanation
Add-ons: Additional features, modules, or services that can be purchased separately to extend the functionality of a base software product. View full explanation
Advanced Search Functionality: Sophisticated search tools that allow users to quickly locate specific documents or content using keywords, filters, or metadata View full explanation
Agile: A software development methodology that emphasizes iterative development, collaboration, and flexibility in responding to changing requirements View full explanation
Agile Development (Agile Software Development): A software development methodology that emphasizes flexibility, collaboration, and iterative improvement through short development cycles. View full explanation
Agile Processes: Iterative project management and software development methodologies that emphasize flexibility, collaboration, and rapid delivery View full explanation
AI (Artificial Intelligence): Artificial Intelligence - technology that enables machines to simulate human intelligence and perform tasks like learning, reasoning, and problem-solving. View full explanation
AI Documentation: The use of artificial intelligence to automate and enhance the creation, organization, updating, and retrieval of documentation and knowledge materials. View full explanation
AI Ghost Translation: An automated translation feature that uses artificial intelligence to translate documentation content into multiple languages without manual intervention. View full explanation
AI Interviews (Artificial Intelligence Interviews): Artificial Intelligence-powered interview processes that use automated systems and algorithms to conduct, evaluate, or assist in candidate interviews. View full explanation
AI Language Translation: Automated translation of content from one language to another using artificial intelligence and machine learning technologies. View full explanation
AI Translation (Artificial Intelligence Translation): The use of artificial intelligence and machine learning algorithms to automatically convert text from one language to another without human intervention. View full explanation
AI Workflows: Automated systems that use machine learning algorithms to streamline documentation processes by analyzing writing patterns, generating content, and handling repetitive tasks like formatting and style checking. View full explanation
AI-Driven: Technology or platforms that use artificial intelligence to automate processes, provide intelligent suggestions, or enhance functionality without manual intervention. View full explanation
AI-driven Documentation Platform: A software system that uses artificial intelligence to automate, organize, and enhance the creation and management of documentation. View full explanation
AI-Powered: Technology that uses artificial intelligence to automate tasks, provide intelligent insights, and enhance user experience through machine learning capabilities. View full explanation
AI-powered Insights: Automated analysis and recommendations generated by artificial intelligence to help users understand patterns and make informed decisions View full explanation
AI-powered knowledge base: A centralized repository of information that uses artificial intelligence to automatically organize, search, and deliver relevant content to users based on their queries. View full explanation
AI-Powered Summaries: Automatically generated condensed versions of longer documents created using artificial intelligence to extract and highlight key information. View full explanation
AI-powered Translation: Automated translation technology that uses artificial intelligence to convert content from one language to another View full explanation
Analytical Dashboard: A visual interface that displays key metrics, data, and performance indicators in an organized and easily digestible format View full explanation
Analytics: The systematic analysis of data to understand how users interact with documentation, including which sections are most accessed and where users encounter difficulties. View full explanation
Analytics and Insights: Data analysis features that provide meaningful information about document usage patterns, user behavior, and system performance to improve decision-making View full explanation
Analytics and Reporting: Tools that collect, analyze, and present data about system usage, performance, and user behavior to help optimize operations. View full explanation
Analytics and Usage Reports: Data analysis tools that track how users interact with documentation, showing metrics like page views, search queries, and user behavior patterns. View full explanation
Annotation Tool: Software that allows users to add notes, highlights, callouts, and markup to images, documents, or screenshots for instructional purposes. View full explanation
Annual Subscription: A billing model where customers pay for software or services once per year, typically offering cost savings compared to monthly payments. View full explanation
API (Application Programming Interface): Application Programming Interface - a set of rules and protocols that allows different software applications to communicate and exchange data with each other. View full explanation
API Documentation: Technical documentation that describes how to use and integrate with an Application Programming Interface, including endpoints, parameters, and response formats. View full explanation
API Documentation Tools: Software platforms and applications designed to help create, maintain, organize, and publish API documentation with features like auto-generation and version control. View full explanation
API Endpoints: Specific URLs or access points where an API can receive requests and send responses, representing different functions or resources within the API. View full explanation
API Integration: The process of connecting and configuring an API to work with existing software systems or applications to enable data exchange and functionality sharing. View full explanation
API Reference: Comprehensive documentation that details all available API endpoints, parameters, request/response formats, and usage examples View full explanation
API Reference Docs: Comprehensive technical documentation that provides detailed information about API endpoints, methods, parameters, and response formats. View full explanation
Approval Workflows: Structured processes that automatically route documents through designated reviewers and decision-makers for authorization before publication or implementation. View full explanation
AR/VR (Augmented Reality/Virtual Reality): Augmented Reality/Virtual Reality - immersive technologies that overlay digital information on the real world or create entirely virtual environments. View full explanation
Article Revision History: A feature that tracks and displays all changes made to a document over time, showing who made edits and when they occurred. View full explanation
Articles: Individual pieces of content or documentation pages within a larger knowledge base or documentation system, each focusing on a specific topic or task. View full explanation
AS9100 (Aerospace Standard 9100): An aerospace industry quality management standard that extends ISO 9001 with additional requirements specific to aviation and defense manufacturing View full explanation
Assessment Criteria: Predetermined standards and metrics used to evaluate and measure candidate performance, skills, and suitability during the interview process. View full explanation
Asset Management: The systematic process of tracking, maintaining, and optimizing an organization's physical and digital assets throughout their lifecycle View full explanation
Audit Preparation: The process of organizing, reviewing, and compiling all necessary documentation and evidence required for regulatory or compliance inspections. View full explanation
Audit Process: A systematic examination and verification of documents, procedures, and records to ensure compliance with regulations and standards View full explanation
Audit Readiness: The state of having all necessary documentation, processes, and records properly organized and accessible for regulatory inspections or compliance reviews View full explanation
Audit Trail: A chronological record of all changes, access, and activities performed on documents or systems, providing transparency and accountability for compliance purposes. View full explanation
Audit Trails: A chronological record of system activities that provides documentary evidence of the sequence of activities that have affected a specific operation or document View full explanation
Audit-Ready Documentation: Documents that are organized, complete, and easily accessible in a format that meets regulatory audit requirements and can be quickly retrieved for review. View full explanation
Auto-generation Documentation: The automated process of creating documentation directly from source code, API specifications, or other structured data without manual writing. View full explanation
Auto-narration: Technology that automatically generates spoken audio content from written text, typically using text-to-speech synthesis. View full explanation
Auto-Translate: An automated feature that translates content from one language to another without manual intervention View full explanation
Automated Alerts: System-generated notifications that inform users of document updates, regulatory changes, or required actions without manual intervention View full explanation
Automated Backups: A system feature that automatically creates copies of documents and data at regular intervals to prevent data loss View full explanation
Automated Compliance Checks: Software features that automatically verify whether documents and processes meet required regulatory standards and guidelines View full explanation
Automated Compliance Monitoring: Software functionality that automatically tracks regulatory changes and alerts users when documentation needs to be updated to maintain compliance. View full explanation
Automated Notifications: System-generated alerts that inform users about document updates, changes, or required actions without manual intervention View full explanation
Automated Reminders: System-generated notifications that alert users about upcoming deadlines, required actions, or scheduled tasks without manual intervention. View full explanation
Automated Reporting: The process of generating reports and analytics automatically without manual intervention, often scheduled or triggered by specific events View full explanation
Automated Searchability: The process of automatically making documents searchable without manual intervention or additional software installation View full explanation
Automated Updates: A system feature that automatically refreshes or modifies content when source information changes, reducing manual maintenance work. View full explanation
Automated Version Control: A system that automatically tracks, manages, and updates document versions without manual intervention View full explanation
Automated Workflow: A sequence of automated actions and processes that streamline document creation, approval, and distribution without manual intervention. View full explanation
Automated Workflows: Pre-configured sequences of tasks and processes that execute automatically based on triggers or schedules, reducing manual intervention and ensuring consistency. View full explanation
Automation: The use of technology to perform tasks or processes with minimal human intervention, often applied to document management and workflow processes. View full explanation
Automation Features: Built-in capabilities that perform repetitive tasks automatically, such as updating templates or sending reminders, without manual intervention View full explanation
Avionics: Electronic systems used in aircraft, including communication, navigation, flight control, and monitoring equipment. View full explanation

B

Backlog: A prioritized list of features, user stories, or tasks that need to be completed for a product, maintained and organized by the product team View full explanation
Backup and Recovery: The process of creating copies of data and systems to protect against loss, with procedures to restore information when needed. View full explanation
Base Style: The fundamental CSS styling rules that define the default appearance and layout of a website or application View full explanation
Batch Records: Detailed documentation that records all manufacturing steps, materials used, and quality checks performed during the production of a specific batch of pharmaceutical products View full explanation
Beta: A pre-release version of software or content that is tested by users before the final production release. View full explanation
Beta Testers: Users who test pre-release versions of software or products to identify bugs, usability issues, and provide feedback before public launch. View full explanation
Bias Reduction: Systematic approaches and techniques used to minimize subjective judgments and unfair preferences in decision-making processes. View full explanation
Big Data: Extremely large datasets that require specialized tools and techniques to store, process, and analyze effectively View full explanation
Biocompatibility: The ability of a medical device or material to perform with an appropriate host response when placed in contact with living tissue. View full explanation
Bioprocesses: Manufacturing processes that use biological systems, living organisms, or their components to produce commercial products View full explanation
Blockchain: A distributed digital ledger technology that maintains a continuously growing list of records, linked and secured using cryptography View full explanation
Blocks: Modular content elements in document editors that can contain different types of content like text, images, headers, or databases View full explanation
Book/Shelf Framework: An organizational structure in documentation platforms where content is arranged hierarchically with 'books' containing related documents and 'shelves' grouping multiple books. View full explanation
Bookmarks: Navigational aids in PDF documents that provide clickable links to specific sections or pages for quick access View full explanation
Branding: The visual and stylistic elements that represent a company's identity, including colors, logos, fonts, and overall design aesthetic. View full explanation
BRD (Business Requirements Document): Business Requirements Document - a formal document that defines business objectives and requirements to avoid wasting resources on features that don't align with business goals View full explanation
Bug Bounty Program: A cybersecurity initiative where organizations offer rewards to ethical hackers and security researchers for finding and reporting vulnerabilities in their systems or software View full explanation
Bug Report: A document that records defects found in software systems and provides information on how to reproduce and fix the issues. View full explanation
BYOD (Bring Your Own Device): Bring Your Own Device - a policy that allows employees to use their personal devices for work purposes while maintaining security protocols View full explanation

C

CAD (Computer-Aided Design): Computer-Aided Design - software used to create precise 2D and 3D technical drawings and models for engineering and manufacturing purposes View full explanation
CAGR (Compound Annual Growth Rate): Compound Annual Growth Rate - a business metric that represents the mean annual growth rate of an investment or market over a specified period View full explanation
Call center agents: Human representatives who handle customer inquiries, complaints, and support requests through phone, chat, or other communication channels. View full explanation
Callback URLs: The designated endpoint URL in a target application where webhook payloads are sent and processed when events occur. View full explanation
Callout Blocks: Highlighted sections in documentation that draw attention to important information, warnings, tips, or additional context using visual formatting View full explanation
CAM (Computer-Aided Manufacturing): Computer-Aided Manufacturing - software that uses digital designs to control automated machinery and manufacturing processes View full explanation
Candidate Pool: A collection or database of potential job applicants who have been identified, screened, or are available for specific positions. View full explanation
CAPA (Corrective and Preventive Actions): Corrective and Preventive Actions - systematic processes used to investigate, address, and prevent quality issues or deviations from established procedures. View full explanation
Case Study: A detailed analysis of a particular instance, event, or project used to illustrate principles or demonstrate outcomes in documentation View full explanation
CCS (Carbon Capture and Storage): Carbon Capture and Storage - a technology that captures carbon dioxide emissions from industrial processes and stores them underground to prevent atmospheric release View full explanation
CE (Conformité Européenne): Conformité Européenne - a certification mark indicating that a product complies with European Union safety, health, and environmental protection standards. View full explanation
Centralized Channel: A single point of access or distribution that consolidates multiple information sources or communication pathways View full explanation
Centralized Data Management: The practice of storing and managing all organizational data in a single, unified location or system for improved accessibility and consistency View full explanation
Centralized Document Management: A system approach where all documents are stored in a single, unified location that can be accessed and managed by authorized users from anywhere. View full explanation
Centralized Document Repository: A single, unified location where all documents are stored, organized, and accessed, eliminating scattered file storage across multiple systems View full explanation
Centralized Document Storage: A unified system where all documents are stored in one secure, accessible location rather than scattered across multiple systems or folders View full explanation
Centralized Documentation: A unified system where all organizational documents and information are stored in a single, accessible location rather than scattered across multiple systems View full explanation
Centralized Documentation Hub: A single, unified platform where all organizational documents, files, and information are stored and managed in one accessible location View full explanation
Centralized Documentation Management: A system that stores all project documents in a single, accessible location rather than scattered across multiple systems or locations View full explanation
Centralized Documentation Platform: A single, unified system where all documentation is stored, managed, and accessed from one location View full explanation
Centralized Documentation Repository: A single, unified location where all organizational documents, files, and resources are stored and managed for easy access and maintenance. View full explanation
Centralized Management: The practice of controlling and coordinating all documentation processes from a single location or system View full explanation
Centralized Platform: A single, unified system where all related data, documents, and processes are stored and managed from one location rather than scattered across multiple systems. View full explanation
Centralized Repository: A single, unified location where all documents, files, or data are stored and can be accessed by authorized users from different departments or locations View full explanation
Change Control: A formal process for managing and documenting modifications to procedures, systems, or products to ensure they maintain compliance and quality standards. View full explanation
Change Log: A detailed record that documents all modifications, updates, and revisions made to a document or system, including who made changes and when. View full explanation
Change Management: A structured approach to managing updates and modifications to documents, processes, or systems while maintaining version control and stakeholder communication. View full explanation
Change Tracking: A feature that monitors and records all modifications made to a document, showing what was changed, when, and by whom. View full explanation
Chatbot: An AI-powered software application that simulates human conversation to provide automated customer support and answer user queries. View full explanation
Chatbots: Automated software programs that simulate human conversation through text or voice interactions, often used for customer service and support. View full explanation
ChatGPT: A conversational AI model developed by OpenAI that can understand and generate human-like text responses for various applications including customer support. View full explanation
Chrome Extension: A small software program that extends the functionality of the Google Chrome web browser, often used for documentation tools and screen capture. View full explanation
Churn: The rate at which customers stop using a product or service over a specific period, often used as a key metric for customer retention View full explanation
CLI (Command-Line Interface): Command-Line Interface - a text-based interface that allows users to interact with software by typing commands rather than using a graphical interface View full explanation
Click-and-Publish: A simplified publishing workflow that allows users to make documentation live on the web with minimal steps or technical configuration. View full explanation
Click-through Rates: The percentage of users who click on a specific link or search result after seeing it, used as a metric for content effectiveness View full explanation
Cloud Computing: The delivery of computing services including servers, storage, and software over the internet rather than using local hardware View full explanation
Cloud Hosted Interface: A web-based user interface that runs on remote servers and is accessed through the internet, eliminating the need for local software installation. View full explanation
Cloud Link: A web-based URL that provides access to documents or resources stored on cloud servers, allowing easy sharing and collaboration. View full explanation
Cloud Platform: Internet-based computing services that provide storage, processing power, and applications accessible from anywhere with an internet connection. View full explanation
Cloud Storage: A service that allows data to be stored and accessed remotely over the internet rather than on local computer hardware View full explanation
Cloud-based: Software or services that are hosted on remote servers and accessed via the internet, rather than being installed locally on individual computers. View full explanation
Cloud-Based Access: The ability to access software, documents, and data through internet-connected servers rather than local computer storage View full explanation
Cloud-based DMS: A document management system hosted on remote servers accessible via the internet, allowing users to access documents from anywhere. View full explanation
Cloud-based Documentation Platform: Online software tools that allow teams to create, edit, collaborate on, and publish documentation from anywhere with internet access. View full explanation
Cloud-Based Platform: Software and services that run on remote servers accessed via the internet, allowing users to store, manage, and collaborate on documents from anywhere View full explanation
Cloud-based Solution: Software or services that are hosted on remote servers and accessed via the internet rather than installed locally on individual computers View full explanation
Cloud-based System: Software and data storage that operates on remote servers accessed via the internet rather than on local computers or servers View full explanation
CMS (Content Management System): Content Management System - a software platform that allows users to create, manage, and modify digital content without needing specialized technical knowledge View full explanation
CNC (Computer Numerical Control): Computer Numerical Control - automated machine tools controlled by computer programs to perform precise manufacturing operations View full explanation
Coach Marks: Visual overlays with spotlight effects that highlight specific UI elements while dimming the rest of the interface to focus user attention. View full explanation
Code Blocks: Formatted sections in documentation that display programming code with syntax highlighting and often include copy-paste functionality View full explanation
Code Examples: Sample code snippets included in documentation to demonstrate how to implement or use specific API functions in various programming languages. View full explanation
Code Highlighting: A feature that applies color coding and formatting to programming code to improve readability and distinguish different syntax elements. View full explanation
Code Integration: The process of combining code documentation with source code repositories to keep technical documentation synchronized with software development View full explanation
Code Sandbox: An isolated environment where developers can write, test, and execute code snippets safely without affecting the main system. View full explanation
Cognitive Load: The amount of mental effort and working memory required for a user to process information and complete tasks in an interface. View full explanation
Collaboration Platform: A digital workspace that enables multiple users to work together on documents or projects simultaneously while maintaining security and version control. View full explanation
Collaboration Tools: Software features that enable multiple users to work together on documents and projects, including sharing, commenting, and simultaneous editing capabilities. View full explanation
Collaborative Documentation: A documentation approach where multiple team members can simultaneously contribute, edit, and review documents in a shared environment. View full explanation
Collaborative Editing: A feature that allows multiple users to work on the same document simultaneously in real-time, enabling team members to make edits and add comments together. View full explanation
Collaborative Features: Software capabilities that allow multiple users to work together on documents simultaneously, including real-time editing and sharing functions. View full explanation
Collaborative Pipeline: A structured workflow system that allows multiple team members to work together on content creation and review processes. View full explanation
Collaborative Platform: A digital workspace that enables multiple users to work together on documents or projects simultaneously, sharing resources and communicating in real-time View full explanation
Collaborative Tool: Software that enables multiple team members to work together on projects, documents, or tasks simultaneously with shared access and editing capabilities. View full explanation
Collaborative Workflow: A work process that enables multiple team members to contribute, review, and edit documents or projects simultaneously while tracking changes and contributions. View full explanation
Collaborative Workspaces: Digital environments that allow multiple users to work together on documents in real-time, sharing edits and feedback simultaneously View full explanation
Collections: In Docsie, a feature that allows you to group and organize specific books or guides to show different content to different types of customers or user segments. View full explanation
Command Line: A text-based interface where users can execute commands and interact with software using typed instructions rather than graphical elements. View full explanation
Comment System: A feature that enables users to leave feedback, suggestions, or notes on specific parts of a document or content. View full explanation
Commits: Individual changes or updates to code that are saved and tracked in a version control system. View full explanation
Company Wiki: An internal knowledge-sharing platform where employees can collaboratively create, edit, and maintain organizational information and procedures View full explanation
Competitive Analysis: Research process that involves identifying and evaluating competitors' products, services, strengths, and weaknesses to inform product strategy decisions. View full explanation
Competitive Analysis Documentation: Systematic research and documentation comparing competitors' products, features, strengths, and weaknesses to inform strategic decision-making View full explanation
Compliance: The process of ensuring that products, processes, or documentation meet specific regulatory standards, industry requirements, or legal obligations View full explanation
Compliance Analytics: Data analysis tools that monitor and measure adherence to regulations and standards, helping identify gaps and generate compliance reports View full explanation
Compliance Automation: The use of software tools to automatically ensure that documentation and processes meet regulatory requirements and industry standards View full explanation
Compliance Checklists: Structured lists of requirements or tasks that must be completed to meet regulatory standards and ensure adherence to rules View full explanation
Compliance Checks: Automated or manual processes that verify whether documents, processes, or systems meet required regulatory standards and guidelines View full explanation
Compliance Documentation: Official records and documents that demonstrate adherence to regulatory standards, laws, and industry requirements for product safety and quality. View full explanation
Compliance Framework: A structured set of guidelines, standards, and regulations that organizations must follow to meet industry or legal requirements View full explanation
Compliance Management: The systematic approach to ensuring that an organization adheres to regulatory requirements, industry standards, and internal policies through proper documentation and processes. View full explanation
Compliance Matrix: A visual grid or table that maps products, requirements, or processes against various regulatory standards to show adherence status across multiple jurisdictions. View full explanation
Compliance Monitoring: The ongoing process of tracking and ensuring adherence to regulatory requirements, industry standards, and internal policies. View full explanation
Compliance Records: Documentation that demonstrates adherence to regulatory requirements, industry standards, and legal obligations View full explanation
Compliance reports: Formal documents that demonstrate adherence to regulatory requirements, industry standards, or internal policies through documented evidence View full explanation
Compliance Templates: Pre-designed document formats that include required sections, fields, and structures to help ensure adherence to regulatory standards and industry requirements View full explanation
Compliance Tracking: The systematic monitoring and documentation of adherence to regulatory standards, industry requirements, and internal policies throughout a project lifecycle. View full explanation
Compliance Workflows: Structured processes and procedures designed to ensure that all regulatory requirements are met consistently throughout an organization's operations. View full explanation
Component Shadowing: A technique in Gatsby themes that allows developers to override or customize theme components by creating files with matching names View full explanation
Conditional Content: Documentation feature that displays different content to different audiences based on user roles, permissions, or other criteria View full explanation
Conditional Formatting: A feature that automatically changes the appearance of data based on specified criteria or rules, helping to highlight important information View full explanation
Container Virtualization: A technology that packages applications and their dependencies into lightweight, portable containers that can run consistently across different computing environments View full explanation
Content Audit: A systematic review and evaluation of existing documentation to assess quality, accuracy, relevance, and identify areas that need improvement or updating. View full explanation
Content Authoring Tool: Software that enables users to create, edit, manage, and organize digital content and documentation with collaborative features and multimedia support. View full explanation
Content Blocks: Modular, reusable elements in documentation platforms that can contain different types of media like text, images, videos, or interactive components. View full explanation
Content Creation: The process of developing written, visual, or multimedia materials for documentation, knowledge bases, or other information systems. View full explanation
Content Customization: The ability to modify and tailor documentation content to meet specific audience needs, project requirements, or organizational standards. View full explanation
Content Embedding: The ability to include external web content, media, or interactive elements directly within documentation pages. View full explanation
Content Embeds: Interactive elements from external applications (like Google Sheets, videos, or maps) that are integrated directly into documents while maintaining their full functionality View full explanation
Content Generation: The automated creation of written material using AI algorithms that can produce drafts, summaries, or complete documentation based on existing data and patterns. View full explanation
Content Integration: The process of combining and connecting content from multiple sources into a unified system or platform. View full explanation
Content Localization: The process of adapting content to meet the language, cultural, and regional preferences of different geographic markets or user groups View full explanation
Content Management: The process of creating, organizing, storing, and maintaining digital content throughout its lifecycle, including publishing and archiving. View full explanation
Content Management System (Content Management System): A software platform that allows users to create, manage, modify, and publish digital content without requiring technical expertise. View full explanation
Content Optimization: The process of improving documentation content for better searchability, readability, and user engagement View full explanation
Content Organization: The systematic arrangement and structuring of information to make it easily discoverable and usable by intended audiences View full explanation
Content Personalization: The practice of tailoring documentation and information to meet individual user needs, preferences, learning styles, and technical skill levels. View full explanation
Content Translation: The process of converting written material from one language to another while maintaining the original meaning and context. View full explanation
Context Sensitive Help: Help content in software applications that is tailored to the user's specific location, task, or current situation within the app, rather than providing generic documentation. View full explanation
Contextual Documentation: Help content that is integrated directly within a product interface, providing relevant information based on the user's current location or task within the application. View full explanation
Contextual Guidance: Help and instructions provided at the exact moment and location where users need assistance within an application or interface. View full explanation
Conversational AI: Technology that enables machines to engage in human-like conversations through text or voice, understanding context and providing relevant responses. View full explanation
Conversion Tools: Software applications or online services that transform documents from one file format to another View full explanation
Corporate Wiki: An internal collaborative platform where employees can create, edit, and share organizational knowledge and documentation View full explanation
Corpus: A large collection of written or spoken texts used as a dataset for training machine learning algorithms and analyzing language patterns. View full explanation
Corrective Action Plan: A documented strategy that outlines steps to address and prevent the recurrence of identified problems or non-conformances View full explanation
Crawling: The process by which search engines systematically browse and index web pages to understand their content and structure View full explanation
CRM (Customer Relationship Management): Customer Relationship Management - software systems used to manage interactions and relationships with customers and potential customers. View full explanation
Cross-Border Compliance: The practice of ensuring documentation and processes meet regulatory requirements across multiple countries or jurisdictions simultaneously View full explanation
Cross-Channel Publishing: The practice of distributing content across multiple platforms or channels simultaneously while maintaining consistency View full explanation
Cross-departmental Collaboration: The coordinated effort between different organizational departments to share information, resources, and expertise toward common goals View full explanation
Cross-departmental Coordination: The collaborative management of processes and information sharing between different departments or teams within an organization View full explanation
Cross-departmental Teams: Work groups composed of members from different departments or functional areas within an organization collaborating on shared projects View full explanation
Cross-functional: Involving or relating to multiple departments, teams, or areas of expertise within an organization working together on a common goal. View full explanation
Cross-functional Collaboration: The practice of teams from different departments working together on shared documentation and processes to ensure consistency and compliance. View full explanation
Cross-functional Teams: Groups of people with different functional expertise working toward a common goal, such as engineering, marketing, and compliance departments collaborating on product development View full explanation
Cross-links: Hyperlinks within documentation that connect related topics or sections, allowing users to navigate between relevant information seamlessly. View full explanation
Cross-Platform Integration: The ability to connect and share data between different software platforms and applications, enabling seamless workflows across multiple systems. View full explanation
Cross-selling: A sales technique that involves offering complementary or related products to existing customers to increase revenue per customer. View full explanation
Cross-Site Request Forgery (CSRF) (Cross-Site Request Forgery): A web security vulnerability that tricks users into performing unwanted actions on a web application where they are authenticated View full explanation
Cross-Site Scripting (XSS) (Cross-Site Scripting): A web security vulnerability that allows attackers to inject malicious scripts into web pages viewed by other users View full explanation
Cross-Team Collaboration: The process of multiple departments or teams working together on shared documents and projects through integrated communication and workflow tools. View full explanation
Cryptocurrency: Digital or virtual currency that uses cryptography for security and operates independently of traditional banking systems View full explanation
CSS (Cascading Style Sheets): Cascading Style Sheets - a stylesheet language used to describe the presentation and formatting of HTML documents, controlling layout, colors, and fonts View full explanation
CSS-in-JS: A styling technique where CSS styles are written within JavaScript code, allowing for component-scoped styling View full explanation
Cultural Context: The social, historical, and linguistic background that influences how language and meaning are interpreted within a specific culture or region. View full explanation
Custom Branding: The ability to customize a platform's appearance with an organization's logos, colors, and style guidelines to maintain brand consistency. View full explanation
Custom Deployment: The process of installing and configuring software on your own servers or infrastructure rather than using a hosted solution View full explanation
Custom Deployments: Tailored software implementations that are configured to meet specific organizational requirements and workflows View full explanation
Custom Domain: A personalized web address that organizations can use instead of default platform URLs to maintain brand consistency View full explanation
Custom Domains: Personalized web addresses that organizations can use instead of default platform URLs to maintain their brand identity and professional appearance. View full explanation
Custom HTML (Custom Hypertext Markup Language): Hypertext Markup Language code that can be manually written and embedded into web pages to create custom functionality or content View full explanation
Custom Integration: The process of connecting different software systems or platforms to work together seamlessly, often tailored to specific business requirements. View full explanation
Custom Knowledge Base Software: A tailored information management system built from scratch to meet the specific requirements and workflows of a particular organization, rather than using off-the-shelf solutions. View full explanation
Custom Workflows: Automated processes tailored to specific business needs that guide documents through predefined steps like review, approval, and publication View full explanation
Customer Feedback Protocols: Systematic processes and procedures for collecting, analyzing, and acting on customer input and suggestions. View full explanation
Customer Insights: Data-driven understanding of customer behaviors, preferences, needs, and motivations derived from analysis of customer data and feedback. View full explanation
Customer Journey: The complete sequence of experiences and touchpoints a customer goes through when interacting with a company, from initial awareness to post-purchase support. View full explanation
Customer Journey Mapping: The process of documenting and visualizing every step a customer takes when interacting with a company's products or services. View full explanation
Customer Onboarding: The process of guiding new customers through initial setup, training, and familiarization with a product or service to ensure successful adoption. View full explanation
Customer Onboarding Process: The systematic approach to introducing new customers to a product or service, helping them achieve initial success and value. View full explanation
Customer Retention: The ability of a company to keep its existing customers over a specified period, typically measured as a percentage of customers who continue using the service. View full explanation
Customer satisfaction strategies: Systematic approaches and methodologies designed to improve customer experience and increase user satisfaction with products or services. View full explanation
Customer Service Automation: The use of technology and software to handle customer service tasks and interactions without human intervention, improving efficiency and response times. View full explanation
Customer Support Team: A group of professionals dedicated to helping customers resolve issues, answer questions, and provide assistance with products or services View full explanation
Customer-Centric Strategy: A business approach that prioritizes customer needs, preferences, and experiences in all decision-making processes and product development activities. View full explanation
CVSS (Common Vulnerability Scoring System): Common Vulnerability Scoring System - a standardized framework for rating the severity of security vulnerabilities on a scale from 0 to 10 View full explanation
CX (Customer Experience): Customer Experience - the overall perception and interaction a customer has with a company throughout their entire journey, from discovery to support View full explanation

D

Darknet: A part of the internet that requires special software to access and is often used for anonymous or illicit activities View full explanation
Dashboard: A visual interface that displays key metrics, data, and insights in an organized, easy-to-read format for quick decision-making View full explanation
Data Accuracy: The degree to which information is correct, complete, and free from errors or inconsistencies View full explanation
Data Analytics: The process of examining and interpreting data to identify patterns, trends, and insights that inform decision-making and optimize operations. View full explanation
Data Archives: Long-term storage systems for preserving important information and documents that may be needed for future reference View full explanation
Data Breach: An incident where sensitive, protected, or confidential data is accessed, stolen, or used by unauthorized individuals or systems. View full explanation
Data Encryption: The process of converting readable data into coded format to protect sensitive information from unauthorized access during storage or transmission. View full explanation
Data Entry: The process of inputting information into a computer system or database, often manually through forms or interfaces View full explanation
Data Governance: The framework of policies, procedures, and controls that ensure data quality, security, privacy, and compliance throughout an organization. View full explanation
Data Integration: The process of combining data from different sources and systems into a unified, consistent view that can be accessed and analyzed across an organization. View full explanation
Data Integrity: The accuracy, consistency, and reliability of data throughout its lifecycle, ensuring information remains unchanged from unauthorized modifications View full explanation
Data Management: The practice of collecting, storing, organizing, and maintaining data to ensure its accuracy, accessibility, and security View full explanation
Data Repository: A centralized location where data and information are stored, organized, and managed for easy access and retrieval View full explanation
Data Retrieval: The process of accessing and extracting specific information from a database or document management system using search queries or filters. View full explanation
Data Security: The practice of protecting digital information from unauthorized access, corruption, or theft through various technical and administrative measures View full explanation
Data Silos: Isolated information systems where data is stored separately and cannot be easily accessed or shared across different departments or applications. View full explanation
Data Synchronization: The process of ensuring that information remains consistent and up-to-date across multiple connected systems and platforms View full explanation
Data Triangulation: A research method that uses multiple data sources or collection methods to validate findings and ensure accuracy. View full explanation
Data Visualization: The graphical representation of information and data using charts, graphs, and other visual elements to make complex data easier to understand. View full explanation
Data-driven Decisions: Choices made based on analysis of factual data rather than intuition or observation alone View full explanation
Database Views: Different visual representations of the same data set, such as table, list, calendar, or gallery formats, allowing users to interact with information in various ways View full explanation
Dataset: A collection of structured data used to train machine learning models and AI systems View full explanation
Debugging: The systematic process of identifying, analyzing, and fixing defects or problems in electronic systems or software View full explanation
Defect Tracking: The systematic process of identifying, documenting, monitoring, and resolving product defects or issues throughout the development lifecycle View full explanation
Deliverables: Specific outputs, products, or results that must be completed and delivered as part of a project or contract View full explanation
Dependencies: External software components, libraries, or systems that a software application requires to function properly. View full explanation
Deployment: The process of making software applications or documentation available for use by end users, often involving configuration and setup on target systems. View full explanation
Deployment Script: A piece of code that automates the process of installing, configuring, and launching an application or service on a web server View full explanation
Deployment URL: The web address where an application or service will be accessible after it has been deployed to a server View full explanation
Deprecate: To mark software features or functions as outdated and discourage their use, often before removing them in future versions. View full explanation
Design History File: A comprehensive compilation of records that describes the design history of a finished medical device, required by FDA regulations. View full explanation
Design Revisions: Changes or modifications made to original design documents, drawings, or specifications during the product development process. View full explanation
Design Verification and Validation: The process of confirming that a product design meets specified requirements (verification) and fulfills its intended purpose (validation). View full explanation
Developer Documentation: Technical documentation specifically created for software developers, including API references, code examples, and integration guides. View full explanation
Device Master Record: A compilation of records containing the procedures and specifications for a finished medical device, serving as the official documentation for manufacturing. View full explanation
DevOps (Development and Operations): Development and Operations - a set of practices that combines software development and IT operations to shorten development cycles and provide continuous delivery View full explanation
Digital Content: Any content that exists in digital format, including text, images, videos, and interactive media created for online consumption. View full explanation
Digital Documentation: The creation, storage, and management of documents in electronic format rather than physical paper, enabling better organization and accessibility. View full explanation
Digital Documentation Platform: A cloud-based or software solution that enables organizations to create, manage, store, and collaborate on documents electronically rather than using paper-based systems. View full explanation
Digital Ecosystem: An interconnected network of digital tools, platforms, and systems that work together to support business operations and workflows View full explanation
Digital Library: An organized collection of digital documents, resources, and materials stored electronically for easy access and retrieval View full explanation
Digital Platform: A technology-based system or environment that enables users to create, manage, and share digital content and services. View full explanation
Digital Repository: A centralized digital storage system that organizes, manages, and provides access to electronic documents and files. View full explanation
Digital Shoppers: Consumers who research, browse, and purchase products or services through digital channels such as websites, mobile apps, and online marketplaces. View full explanation
Digital Signatures: Electronic signatures that authenticate the identity of the signer and ensure document integrity using cryptographic methods View full explanation
Digital Timestamp: An electronic record that proves when a document was created, modified, or accessed, providing an audit trail for security and compliance purposes. View full explanation
Digital Touchpoints: Any online interaction point where customers engage with a brand, including websites, apps, documentation portals, and support platforms. View full explanation
Digital Trail: An electronic record of user activities and changes made to digital documents, providing an audit history for security and compliance. View full explanation
Digital Transformation: The integration of digital technology into all areas of business operations, fundamentally changing how organizations operate and deliver value to customers. View full explanation
Digital Twin: A virtual representation of a physical object or process that is used for simulation, monitoring, and analysis View full explanation
Digitization: The conversion of physical documents and paper-based processes into digital formats for electronic storage and management View full explanation
Digitized: The process of converting physical documents or analog information into digital format for electronic storage and management View full explanation
Django: A high-level Python web framework that enables rapid development of secure and maintainable websites and web applications. View full explanation
DMS (Document Management System): Document Management System - a software platform that stores, manages, and tracks electronic documents and images of paper-based information. View full explanation
Docsie Portal: A customizable documentation platform that allows organizations to create and manage knowledge bases and help centers View full explanation
Document Archiving: The process of storing older or outdated documents in a systematic way for future reference while removing them from active use View full explanation
Document Categorization: The process of organizing and classifying documents into logical groups or categories to improve searchability and information retrieval View full explanation
Document Classification: The process of organizing and categorizing documents based on content, purpose, or other criteria to improve searchability and management. View full explanation
Document Dossier: A comprehensive collection of all related documents and information about a specific product, project, or regulatory submission. View full explanation
Document Formatting: The visual layout and structure of a document including headings, fonts, spacing, and organizational elements View full explanation
Document Fragmentation: The problematic scattering of related documents across multiple locations or systems, making information difficult to find and manage efficiently. View full explanation
Document History: A chronological record of all changes, edits, and versions of a document, allowing users to see the evolution of content over time. View full explanation
Document Indexing: The process of creating searchable references and organizational structures that make it easier to locate specific documents or information. View full explanation
Document Integrity: The assurance that documents remain accurate, complete, and unaltered except through authorized changes, maintaining their reliability over time. View full explanation
Document Lifecycle: The complete process a document goes through from creation to disposal, including drafting, review, approval, publication, maintenance, and archival. View full explanation
Document Lifecycle Management: The process of managing documents from creation through publication, including version control, revision tracking, and workflow management. View full explanation
Document Management: The systematic organization, storage, and retrieval of documents in a centralized system to improve accessibility and workflow efficiency. View full explanation
Document Management Platform: A software system designed to store, organize, track, and control electronic documents and their versions throughout their lifecycle. View full explanation
Document Management System: Software that stores, organizes, tracks, and controls electronic documents and images, often including features like search, security, and workflow automation. View full explanation
Document Mismanagement: The improper handling, organization, or maintenance of documents that leads to inefficiencies, errors, or compliance issues View full explanation
Document Permissions: Settings that control what actions different users can perform on documents, such as read-only, edit, or admin access View full explanation
Document Repository: A centralized storage system where documents are organized, indexed, and made accessible to authorized users with search and retrieval capabilities. View full explanation
Document Retrieval: The process of searching for and accessing specific documents or information from a documentation system, often enhanced by search and categorization features. View full explanation
Document Revision: The process of making changes or updates to existing documents, typically tracked through version control systems View full explanation
Document Routing: The automated process of sending documents to specific individuals or departments for review, approval, or action according to predefined workflows. View full explanation
Document Search and Retrieval: The ability to quickly locate and access specific documents using search functionality within a documentation system View full explanation
Document Sharing: The process of making documents accessible to multiple users simultaneously, often with controlled permissions and real-time collaboration features View full explanation
Document Structuring: The process of organizing content in a hierarchical or logical format with headings, sections, and navigation elements for improved usability and findability. View full explanation
Document Synchronization: The automatic updating and alignment of documents across multiple systems to ensure all versions remain consistent and current View full explanation
Document Tagging: The practice of assigning keywords or labels to documents to improve organization, searchability, and categorization. View full explanation
Document Templates: Pre-designed document formats with standardized structure, formatting, and content sections that ensure consistency across similar documents. View full explanation
Document Tracking: The ability to monitor document status, changes, and user interactions throughout the document lifecycle for accountability and compliance. View full explanation
Document Versioning: The practice of maintaining multiple iterations of a document to track changes and provide access to historical versions View full explanation
Document Workflow: The structured process that defines how documents are created, reviewed, approved, and distributed within an organization. View full explanation
Documentation: Written materials that explain how to use, maintain, or understand a product, system, or process, typically including user guides, technical specifications, and help articles. View full explanation
Documentation Analytics: Data and metrics about how users interact with documentation, including page views, search queries, and user behavior patterns. View full explanation
Documentation Best Practices: Established guidelines and standards for creating, maintaining, and organizing documentation to ensure quality, consistency, and usability. View full explanation
Documentation Bottlenecks: Points in the documentation process where delays or inefficiencies occur, slowing down overall productivity and information flow View full explanation
Documentation Hub: A centralized platform or portal that organizes and provides access to all documentation resources for a product or organization View full explanation
Documentation Management: The systematic process of creating, organizing, storing, and maintaining documents in a centralized system to ensure accuracy, accessibility, and version control. View full explanation
Documentation Management Platform: A centralized software system that organizes, stores, and controls access to documents and files, enabling teams to collaborate and maintain information efficiently. View full explanation
Documentation Management System: A centralized platform that organizes, stores, and controls access to documents, enabling version control, collaboration, and automated workflows View full explanation
Documentation Plan: A strategic document that outlines the scope, timeline, resources, and approach for creating or updating product documentation. View full explanation
Documentation Platform: A software system that provides tools for creating, organizing, storing, and managing technical documents and knowledge bases in a centralized location. View full explanation
Documentation Portal: A centralized web-based platform where technical documentation, user guides, and product information are organized and made accessible to users and stakeholders View full explanation
Documentation Repository: A centralized storage location where all project documents, specifications, and related files are organized and maintained View full explanation
Documentation Templates: Pre-designed document formats that provide standardized structure and formatting for consistent documentation creation across teams. View full explanation
Documentation Tool: Software platforms designed to create, edit, manage, and publish technical documentation and knowledge bases. View full explanation
Documentation Versioning: The practice of maintaining multiple versions of documents to track changes and ensure users access the most current information View full explanation
Documentation Workflow: The structured process and sequence of steps involved in creating, reviewing, editing, and publishing documentation within an organization. View full explanation
Documentation Workflows: The systematic processes and procedures used to create, review, update, and publish technical documentation from initial draft to final publication. View full explanation
Docx: A file format used by Microsoft Word for storing word processing documents, commonly used for traditional documentation before web publishing. View full explanation
Downtime: Periods when systems, equipment, or processes are not operational, often used as a metric for measuring efficiency improvements View full explanation
Draft.js: A rich text editor framework for React applications that provides extensible and customizable text editing capabilities View full explanation
Drag and Drop: A user interface feature that allows users to select, move, and place elements like images, videos, or text by clicking and dragging them to desired locations. View full explanation
Dynamic Content: Content that automatically changes or updates based on user behavior, preferences, data inputs, or real-time information without manual intervention. View full explanation
Dynamic Content Management: A system that allows content to be updated, modified, and published in real-time without requiring manual file replacements or system restarts. View full explanation
Dynamic Documentation: Interactive documentation that can be updated in real-time and often includes searchable content, multimedia elements, and user-responsive features. View full explanation
Dynamic Information Sources: Documents or resources that provide interactive features like searchability, allowing users to actively navigate and find specific content View full explanation
Dynamic Knowledge Portals: Interactive information platforms that automatically update content and can be customized to meet specific organizational needs and user preferences View full explanation
Dynamic Product Docs: Interactive documentation that can be updated in real-time and adapts to user needs or product changes. View full explanation
Dynamic Response Time: The ability to provide real-time, instantaneous responses to customer queries, including complex questions that traditionally require longer processing View full explanation
Dynamic Updates: The ability to automatically refresh and synchronize document content in real-time as underlying data or linked information changes. View full explanation

E

E-commerce: Electronic commerce - the buying and selling of goods or services over the internet through digital platforms. View full explanation
EASA (European Union Aviation Safety Agency): European Union Aviation Safety Agency - the agency responsible for civil aviation safety regulation and certification in the European Union View full explanation
Editor: A software interface or tool that allows users to create, modify, and format content such as text, images, and multimedia elements in documentation. View full explanation
EDM (Electrical Discharge Machining): Electrical Discharge Machining - a manufacturing process that uses electrical sparks to cut and shape hard metals with high precision View full explanation
EFSA (European Food Safety Authority): European Food Safety Authority - the European Union agency that provides independent scientific advice on food safety and risk assessment View full explanation
EIA (Environmental Impact Assessment): Environmental Impact Assessment - a systematic process to evaluate the potential environmental effects of a proposed project or development View full explanation
ELN (Electronic Lab Notebook): Electronic Lab Notebook - a computer program designed to replace paper laboratory notebooks for recording research, experiments, and procedures View full explanation
EMA (European Medicines Agency): European Medicines Agency - the regulatory body responsible for the evaluation and supervision of medicines and medical devices in the European Union. View full explanation
Embed Blocks: Interactive elements in documentation that allow external content like videos, code snippets, or other media to be integrated directly into the page View full explanation
Embed Code: HTML or JavaScript code snippets that allow external content or applications to be displayed within another webpage or platform. View full explanation
Embeddable Documentation: Documentation that can be integrated or embedded into other websites, applications, or platforms while maintaining its functionality and appearance. View full explanation
Embeddable Documents: Documentation that can be integrated or inserted into other websites, applications, or platforms while maintaining its original formatting and functionality. View full explanation
Embedded Code: HTML, CSS, or JavaScript code that can be inserted into a webpage to display content or functionality from another application View full explanation
Embedded Page: A web page or content that is integrated directly into another website or platform using HTML code, allowing seamless display within existing systems. View full explanation
Embedded Text: Text content that is integrated directly into a document file, making it selectable and searchable rather than just an image View full explanation
Embedding: The process of integrating external content, widgets, or entire documentation portals within another website or application using HTML code. View full explanation
EMC (Electromagnetic Compatibility): Electromagnetic Compatibility - the ability of electronic devices to function properly without interfering with or being affected by other electronic equipment. View full explanation
Encrypted Cloud Storage: A secure data storage method where files are encoded and stored on remote servers, protecting them from unauthorized access View full explanation
Encryption: The process of converting readable data into coded format to prevent unauthorized access, ensuring data security during storage and transmission. View full explanation
End User Environments: The final platforms, applications, or contexts where users will actually access and interact with the published documentation or content. View full explanation
End Users: The final consumers or individuals who will actually use the product or service, as opposed to developers, administrators, or other stakeholders View full explanation
End-to-end Experience: The complete customer journey from initial awareness through purchase, usage, and ongoing support across all touchpoints. View full explanation
End-User: The final person who will actually use a product or system, as opposed to developers or administrators who build or maintain it. View full explanation
End-User Documentation: Documentation specifically created for the final users of a product or system, written in accessible language to help them complete tasks and solve problems. View full explanation
Enterprise Content Management (Enterprise Content Management): Software systems that help organizations capture, manage, store, preserve, and deliver content and documents related to business processes. View full explanation
Enterprise Documentation: Large-scale documentation systems designed for organizations to manage complex projects, workflows, and collaboration across multiple teams and stakeholders. View full explanation
Enterprise Search: A technology solution that allows organizations to search across multiple internal data sources and repositories from a single interface View full explanation
Enterprise Software: Large-scale software applications designed to meet the complex needs of organizations rather than individual users View full explanation
Enterprise-grade: Software or solutions designed to meet the complex requirements, security standards, and scalability needs of large organizations. View full explanation
Environmental Impact Assessment: A systematic process of evaluating the potential environmental effects of a proposed project or development before it is carried out View full explanation
EPA (Environmental Protection Agency): Environmental Protection Agency - the U.S. federal agency responsible for protecting human health and the environment through regulation enforcement. View full explanation
ERP (Enterprise Resource Planning): Enterprise Resource Planning - a software system that integrates and manages core business processes across departments like finance, inventory, production, sales, and HR in real-time. View full explanation
Ethical Hacking: The practice of legally and systematically testing computer systems and networks for security vulnerabilities with permission from the system owner View full explanation
Event Triggers: Specific actions or occurrences within an application that automatically initiate a webhook, such as creating, updating, or deleting content. View full explanation
Event-Driven Architecture: A software design pattern where applications respond to and process events as they occur, rather than continuously checking for updates. View full explanation
Evergreen Documentation: Documentation that is continuously updated and maintained to remain current and relevant as products and features evolve over time. View full explanation
Exit Interview: A structured conversation with departing employees to capture their knowledge, insights, and feedback before they leave the organization View full explanation
Explicit Knowledge: Knowledge that has been documented, codified, and can be easily communicated, stored, and transferred through written materials or databases. View full explanation

F

F&B (Food and Beverage): Food and Beverage - refers to the industry sector that encompasses the production, processing, and distribution of food and drink products View full explanation
FAA (Federal Aviation Administration): Federal Aviation Administration - the U.S. government agency responsible for regulating and overseeing civil aviation safety standards. View full explanation
Faceted Search: An advanced search method that allows users to filter results using multiple categories or attributes simultaneously to narrow down and refine their search results. View full explanation
FAQ (Frequently Asked Questions): Frequently Asked Questions - a compilation of common questions and their answers about a product or service, used for customer support and internal reference. View full explanation
FAQs (Frequently Asked Questions): Frequently Asked Questions - a compilation of common questions and their answers about a product, service, or topic. View full explanation
FCC (Federal Communications Commission): Federal Communications Commission - U.S. regulatory agency that certifies electronic devices for electromagnetic compatibility and radio frequency emissions. View full explanation
FDA (Food and Drug Administration): Food and Drug Administration - the U.S. federal agency responsible for regulating food, drugs, medical devices, and packaging materials that come into contact with consumables. View full explanation
FDA QSR (Food and Drug Administration Quality System Regulation): Food and Drug Administration Quality System Regulation - regulatory framework that governs the methods, facilities, and controls used in manufacturing medical devices View full explanation
Feature Specification: A detailed description of a product's functionality that explains what the feature does, how it works, and what value it provides to users View full explanation
Feedback Loop: A systematic process of collecting, analyzing, and implementing customer input to continuously improve products, services, or documentation View full explanation
FERPA (Family Educational Rights and Privacy Act): Family Educational Rights and Privacy Act - a federal law that protects the privacy of student education records and gives parents certain rights regarding their children's records. View full explanation
File Format: A standard way of encoding and organizing data within a computer file, determining how the information is stored and accessed View full explanation
File Retrieval: The process of locating and accessing stored documents using search functions, indexing, or organizational systems. View full explanation
FinTech (Financial Technology): Financial Technology - the integration of technology into offerings by financial services companies to improve their use and delivery to consumers View full explanation
First-Call Resolution: A customer service metric measuring the percentage of issues resolved during the initial contact without requiring follow-up interactions. View full explanation
Flat Structure: A documentation layout that lacks hierarchy, visual breaks, or interactive elements, making content difficult to scan and consume. View full explanation
Flesch-Kincaid: A readability test that scores text based on sentence length and syllable count to determine the education level needed to understand the content View full explanation
Flowcharts: Visual diagrams that use symbols and arrows to represent the sequence of steps, decisions, and processes in a workflow or procedure. View full explanation
FMEA (Failure Mode and Effects Analysis): Failure Mode and Effects Analysis - a systematic method for evaluating processes to identify where and how they might fail and assessing the relative impact of different failures View full explanation
Fragmentation: When a customer base is split across multiple versions of the same software or service, creating documentation challenges View full explanation
Freemium: A pricing model where basic features are provided for free while advanced features require a paid subscription View full explanation
FSMA (Food Safety Modernization Act): Food Safety Modernization Act - U.S. legislation that focuses on preventing foodborne illness rather than responding to contamination after it occurs View full explanation
Functional Specs (Functional Specifications): Written specifications that define a product's appearance, capabilities, and how users will interact with it, providing detailed technical requirements. View full explanation

G

Gamification: The application of game-like elements such as challenges, rewards, and progress tracking to non-game contexts to increase engagement and motivation. View full explanation
Gantt Chart: A visual project management tool that displays tasks, timelines, and dependencies in a horizontal bar chart format View full explanation
GDPR (General Data Protection Regulation): General Data Protection Regulation - European Union regulation governing data protection and privacy for individuals within the EU View full explanation
GDPR Compliance (General Data Protection Regulation): General Data Protection Regulation compliance - adherence to European privacy laws that govern how personal data is collected, processed, and stored View full explanation
GenAI (Generative Artificial Intelligence): Generative Artificial Intelligence - AI technology that can create new content, text, or solutions based on patterns learned from training data View full explanation
Generative AI: Artificial intelligence technology that can create new content, including text, images, or code, based on patterns learned from training data. View full explanation
Ghost Translations: AI-powered automated translation feature that converts documentation content into multiple languages without manual intervention View full explanation
Ghost Translator: Docsie's automated translation feature that quickly translates documentation and user guides into multiple languages using machine translation technology. View full explanation
Git Repository: A storage location for code and documentation managed by Git version control system, commonly used for tracking changes in software projects. View full explanation
Global Adaptability: The capacity of a system or service to function effectively across different geographical regions, cultures, and business environments View full explanation
GMP (Good Manufacturing Practices): Good Manufacturing Practices - a set of regulations and guidelines that ensure pharmaceutical products are consistently produced and controlled according to quality standards. View full explanation
GraphQL: A query language and runtime for APIs that allows clients to request exactly the data they need in a single request View full explanation
GRC (Governance Risk and Compliance): Governance Risk Compliance - an integrated approach to managing organizational governance, risk management, and regulatory compliance View full explanation
GUI (Graphical User Interface): Graphical User Interface - a visual interface that allows users to interact with software through graphical elements like buttons and menus View full explanation

H

HACCP (Hazard Analysis Critical Control Points): Hazard Analysis and Critical Control Points - a systematic preventive approach to food safety that identifies physical, chemical, and biological hazards View full explanation
HAT (Help Authoring Tool): Help Authoring Tool - specialized software that helps technical writers create, edit, and publish documentation across multiple formats and platforms View full explanation
Headers: Text elements that serve as titles or section dividers in documentation, typically formatted differently to create visual hierarchy and improve navigation. View full explanation
Help Center: A centralized online resource where users can find answers, tutorials, and support documentation for products or services View full explanation
Help Desk: A centralized support system that handles customer inquiries, technical issues, and service requests through various communication channels View full explanation
HMAC (Hash-based Message Authentication Code): Hash-based Message Authentication Code - a cryptographic method used to verify the authenticity and integrity of webhook requests. View full explanation
Hot Module Replacement: A development feature that updates code changes in the browser without requiring a full page reload View full explanation
How-To Guides: Problem-oriented documentation that provides step-by-step instructions to help users solve specific issues or complete particular tasks. View full explanation
HRMS (Human Resource Management System): Human Resource Management System - a software platform that combines HR processes and data management to streamline workforce operations and automate administrative tasks View full explanation
HTML (HyperText Markup Language): HyperText Markup Language - the standard markup language used to create and structure content on web pages. View full explanation
HTTPS (HyperText Transfer Protocol Secure): HyperText Transfer Protocol Secure - an encrypted version of HTTP that provides secure communication over computer networks. View full explanation
Hybrid Translation System: A translation approach that combines artificial intelligence automation with human expertise to achieve higher accuracy and cultural sensitivity. View full explanation

I

IAM (Identity and Access Management): Identity and Access Management - a framework of policies and technologies for ensuring that the right users have appropriate access to technology resources. View full explanation
IEC Standards (International Electrotechnical Commission Standards): International Electrotechnical Commission standards that provide global specifications for electrical, electronic, and related technologies View full explanation
iFrame: An HTML element that allows embedding another HTML document or web content within the current webpage, commonly used for integrating external tools or content. View full explanation
IJV (International Joint Ventures): International Joint Ventures - business partnerships between companies from different countries that collaborate on specific projects or markets. View full explanation
IM (Instant Messaging): Instant Messaging - real-time text-based communication between users over a network or internet connection View full explanation
Implementation: The process of putting a system, plan, or technology into effect and making it operational within an organization View full explanation
Implementation Team: The group of developers, designers, and other professionals responsible for building and deploying a product or feature according to specifications. View full explanation
Improper Access Control: A security weakness where systems fail to properly restrict user permissions, allowing unauthorized access to resources or functions View full explanation
In-app Assistance Interfaces: Interactive help features built directly into software applications that provide contextual guidance and support without requiring users to leave the interface. View full explanation
In-App Guidance: Interactive assistance and tutorials provided directly within a software application to help users complete tasks and learn features without leaving the interface. View full explanation
In-App Help: Contextual assistance and documentation integrated directly within software applications to provide users with real-time support. View full explanation
Incident Reporting: The formal process of documenting, tracking, and analyzing workplace accidents, near-misses, or safety violations View full explanation
Indexing: The process of creating a searchable catalog of content that allows users to quickly locate specific information within large datasets View full explanation
Information Architecture: The structural design and organization of content within a system, defining how information is grouped, labeled, and interconnected for optimal user navigation. View full explanation
Information Hub: A central platform or location where various types of information and resources are collected and made accessible to users View full explanation
Information Retrieval: The process of finding and accessing specific data or content from a larger collection of documents or databases View full explanation
Inline Commenting: A feature that allows users to add comments directly within a document at specific locations, facilitating targeted feedback and discussion. View full explanation
Inline Comments: Contextual notes or feedback attached directly to specific sections of a document, allowing reviewers to provide targeted input without separate communication channels. View full explanation
Inspection checklists: Standardized lists of items, criteria, or procedures that must be verified or completed during quality control evaluations View full explanation
Institutional Knowledge: The collective expertise, processes, and information that exists within an organization, often held by experienced employees and at risk of being lost during turnover. View full explanation
Integration: The ability of a documentation platform to connect and work seamlessly with other software tools and systems used in the development process. View full explanation
Integration Capabilities: The ability of software systems to connect and work together, allowing data and processes to flow seamlessly between different platforms and tools View full explanation
Integrations: Connections between different software tools and platforms that allow them to work together and share data seamlessly. View full explanation
Interactive API Documentation: Dynamic documentation that allows users to test API calls, view real-time responses, and experiment with different parameters directly within the documentation interface. View full explanation
Interactive Documentation: Digital documentation that includes engaging elements like quizzes, assessments, and multimedia to enhance user comprehension View full explanation
Interactive Elements: Dynamic components in documentation such as quizzes, exercises, clickable demos, or guided tours that engage users actively rather than passive reading. View full explanation
Interactive Experience: Documentation that allows users to engage with content through clickable elements, embedded media, and dynamic features rather than static text View full explanation
Interactive Guides: Digital step-by-step instructions that allow users to input data and receive real-time guidance while completing procedures View full explanation
Interactive Knowledge Portals: Dynamic documentation platforms that allow users to engage with content through search, feedback, comments, and real-time updates. View full explanation
Interactive Manuals: Digital documentation that includes clickable elements, multimedia content, and dynamic features to enhance user engagement and understanding. View full explanation
Interactive Tutorials: Hands-on learning experiences that allow users to practice using software features while receiving step-by-step guidance. View full explanation
Interactive Visual Elements: Dynamic content components like clickable diagrams, embedded videos, or step-by-step visual guides that engage users actively in the learning process View full explanation
Interface: A point of interaction between different software components, systems, or between users and software applications. View full explanation
Internal Backlinks: Hyperlinks that connect one page or section of documentation to another within the same knowledge base or website. View full explanation
Internal Documentation: Documentation created for use within an organization, including process guides, technical specifications, and knowledge sharing materials not intended for external users View full explanation
Internal Links: Hyperlinks that connect different pages or sections within the same website or document system to improve navigation and SEO. View full explanation
Internal Wiki: A centralized, private platform used within an organization to store, organize, and share company information, policies, and documentation among employees. View full explanation
Interview-As-A-Service: A cloud-based platform that outsources the interview process to external experts, providing standardized candidate assessments and evaluations for hiring companies. View full explanation
Intranet: A private network within an organization that uses internet technologies to share company information, documentation, and resources among employees. View full explanation
Intrusive Testing: Security testing methods that actively probe and potentially disrupt system operations to identify vulnerabilities, often requiring careful consideration of system stability View full explanation
IoT (Internet of Things): Internet of Things - a network of physical devices embedded with sensors and software that can connect and exchange data over the internet. View full explanation
IP (Intellectual Property): Intellectual Property - creations of the mind such as inventions, designs, and proprietary information that can be legally owned and protected View full explanation
IPC (Institute for Printed Circuits): Institute for Printed Circuits - an organization that develops standards for the electronic interconnection industry View full explanation
IPC Standards: Industry standards developed by the Association Connecting Electronics Industries that govern PCB design, manufacturing, and assembly processes View full explanation
IPC-A-610: An industry standard that defines the acceptability criteria for electronic assemblies, specifying quality requirements for soldering and component installation. View full explanation
IQ (Installation Qualification): Installation Qualification - a validation protocol that verifies equipment is installed correctly and meets design specifications before operational use. View full explanation
IRIS (International Railway Industry Standard): International Railway Industry Standard - a quality management system standard specifically designed for the railway industry supply chain View full explanation
ISO (International Organization for Standardization): International Organization for Standardization - a global body that develops and publishes international standards for quality, safety, and efficiency across various industries. View full explanation
ISO 13485: International standard that specifies requirements for a quality management system specifically designed for organizations involved in medical device development and manufacturing View full explanation
ISO 14001 (International Organization for Standardization 14001): An international standard that specifies requirements for environmental management systems to help organizations improve their environmental performance. View full explanation
ISO 22716: An international standard that provides guidelines for Good Manufacturing Practices specifically for cosmetic products View full explanation
ISO 45001 (International Organization for Standardization 45001): International Organization for Standardization standard 45001 - a global standard for occupational health and safety management systems View full explanation
ISO 9001 (International Organization for Standardization 9001): An international standard that specifies requirements for a quality management system to demonstrate an organization's ability to consistently provide products that meet customer and regulatory requirements View full explanation
ISO Standards (International Organization for Standardization): International Organization for Standardization guidelines that establish quality, safety, and efficiency requirements for products and processes. View full explanation
Issue Tracking: A system for recording, monitoring, and managing problems, bugs, or tasks throughout their lifecycle from identification to resolution. View full explanation
IT Documentation: Technical documents that describe IT systems, processes, configurations, and procedures for maintenance and troubleshooting View full explanation
IT Service Management: The implementation and management of quality IT services that meet the needs of the business through people, processes, and technology View full explanation
ITAR (International Traffic in Arms Regulations): International Traffic in Arms Regulations - U.S. government regulations that control the export and import of defense-related articles and services View full explanation

J

Jargon: Specialized terminology or technical language specific to a particular field or industry that may be difficult for general audiences to understand. View full explanation
JavaScript (JavaScript): A programming language commonly used for web development to create interactive and dynamic content on websites. View full explanation
JIRA: A project management and issue tracking software tool commonly used for bug tracking, task management, and workflow coordination in software development View full explanation
JSON (JavaScript Object Notation): JavaScript Object Notation - a lightweight, text-based data interchange format commonly used for transmitting data between web applications. View full explanation
Just-in-Time: A production strategy that aims to reduce waste by receiving goods or information only as they are needed in the production process View full explanation
JWT (JSON Web Token): JSON Web Token - a compact, URL-safe means of representing claims to be transferred between two parties for authentication purposes. View full explanation
JWT Token Authentication (JSON Web Token): JSON Web Token authentication - a secure method of transmitting information between parties as a digitally signed token for user verification. View full explanation
JWT Tokens (JSON Web Tokens): JSON Web Tokens - a secure method of transmitting information between parties as a digitally signed token, commonly used for authentication and authorization View full explanation

K

Kanban: A visual project management method that uses boards and cards to track work items through different stages of completion View full explanation
Key Performance Indicators: Measurable values that demonstrate how effectively a company or project is achieving key business objectives. View full explanation
KISS (Keep It Simple, Stupid): Keep It Simple, Stupid - a design principle that emphasizes simplicity and avoiding unnecessary complexity in products or documentation View full explanation
KISS Principle (Keep It Simple, Stupid): Keep It Simple, Stupid - a design principle that emphasizes simplicity and avoiding unnecessary complexity in products, processes, or communication View full explanation
Know Your Customer: A standard in the financial industry that ensures investment advisors and financial institutions verify the identity of their clients View full explanation
Knowledge Assets: Valuable intellectual resources including documented processes, expertise, data, and information that contribute to an organization's competitive advantage. View full explanation
Knowledge Base: A centralized digital repository of information, documentation, and resources that can be stored, organized, searched, and shared to help users find answers and solutions. View full explanation
Knowledge Capture: The process of collecting and documenting valuable information, insights, and expertise from various sources within an organization. View full explanation
Knowledge Gaps: Areas where required information, skills, or expertise is missing or insufficient within an organization or documentation system. View full explanation
Knowledge Management: A systematic approach to capturing, organizing, storing, and sharing information and expertise within an organization to improve decision-making and productivity. View full explanation
Knowledge Management (KM) (Knowledge Management): The systematic process of creating, storing, transferring, and utilizing knowledge and information within an organization to improve efficiency and decision-making. View full explanation
Knowledge Management Platform: A centralized system that organizes, stores, and facilitates access to organizational information and documentation to improve decision-making and collaboration View full explanation
Knowledge Management System: A technology platform that captures, stores, organizes, and shares an organization's collective knowledge and information to improve decision-making and efficiency. View full explanation
Knowledge Portal: A centralized online platform that provides access to organized documentation, resources, and information for users to find answers and learn about products or services View full explanation
Knowledge Portals: Web-based platforms that organize and present information, documentation, and resources in an accessible, searchable format for users. View full explanation
Knowledge Repository: A centralized digital storage system that organizes and maintains an organization's collective information, documents, and expertise for easy access and retrieval. View full explanation
Knowledge Retention: The preservation and transfer of institutional knowledge and expertise within an organization through structured documentation View full explanation
Knowledge Sharing: The practice of exchanging information, skills, and expertise among team members or across an organization to improve collective knowledge View full explanation
Knowledge Silo: Isolated pockets of information within an organization that are not easily accessible or shared across teams and departments. View full explanation
Knowledge Silos: Isolated pockets of information within an organization where knowledge is trapped within specific teams or departments and not shared across the company. View full explanation
Knowledge Transfer: The process of sharing information, skills, and expertise from one person or system to another through structured documentation and training. View full explanation
Knowledge Workers: Employees whose primary job involves handling or using information, analysis, and expertise rather than manual labor View full explanation
Knowledgebase Management System (KBMS) (Knowledgebase Management System): A centralized software platform that organizes, stores, and provides access to an organization's collective knowledge and documentation. View full explanation
KPI (Key Performance Indicators): Key Performance Indicators - measurable values that demonstrate how effectively an organization is achieving key business objectives View full explanation
KPIs (Key Performance Indicators): Key Performance Indicators - measurable values that demonstrate how effectively objectives are being achieved in testing or business processes. View full explanation
KT (Knowledge Transfer): Knowledge Transfer - the process of sharing or disseminating knowledge, skills, and information from one person or team to another. View full explanation

L

L&D (Learning and Development): Learning and Development - organizational programs focused on employee skill enhancement, training, and professional growth View full explanation
Language Localization: The process of adapting content and software interfaces to meet the language, cultural, and regulatory requirements of specific regions or countries. View full explanation
Language Model: An AI system trained to understand and generate human language by predicting and producing text based on patterns learned from large datasets. View full explanation
Lean Manufacturing: A production methodology focused on minimizing waste and maximizing efficiency by eliminating non-value-added activities in manufacturing processes. View full explanation
Legacy Systems: Older computer systems, applications, or technologies that are still in use but may be outdated or difficult to integrate with modern software. View full explanation
Liability: Legal responsibility that companies may face if users are injured or experience problems due to inadequate or missing product documentation and warnings. View full explanation
Lifecycle: The complete sequence of stages that a product, project, or process goes through from initial conception to final disposal or completion View full explanation
LIMS (Laboratory Information Management System): Laboratory Information Management System - software that manages samples, associated data, and laboratory workflow View full explanation
Living Document: A document that is continuously updated and revised to reflect current information, processes, or requirements rather than remaining static after creation View full explanation
LLM (Large Language Model): Large Language Model - an AI system trained on vast amounts of text data to understand and generate human-like text, used for automating documentation tasks and powering chatbots View full explanation
Localization: The process of adapting content, software, or products to meet the language, cultural, and regulatory requirements of a specific target market or region. View full explanation
Low-Code: A development approach that requires minimal manual coding, using visual interfaces and pre-built components instead View full explanation

M

Machine Learning: A subset of artificial intelligence that enables systems to automatically learn and improve from experience without being explicitly programmed for each task. View full explanation
Machine Translation: Automated translation of text from one language to another using computer algorithms and artificial intelligence, without human translators. View full explanation
Main Release Channel: The primary branch or version of software where finalized code changes are merged and distributed to users. View full explanation
Maintenance Logs: Detailed records that document all maintenance activities, repairs, and inspections performed on equipment View full explanation
Manual Process: A workflow or task that requires human intervention and cannot be automated, often involving step-by-step human decision-making and execution. View full explanation
Markdown: A lightweight markup language that uses plain text formatting syntax to create formatted documents, commonly used for documentation View full explanation
Markdown Editor: A text editing tool that allows users to write content using Markdown syntax, which converts plain text formatting into HTML for web display. View full explanation
Markdown Extended Syntax: An enhanced version of Markdown markup language that includes additional formatting features beyond basic Markdown for creating rich text documentation. View full explanation
Market Research: The process of gathering and analyzing information about target customers, competitors, and market conditions to make informed business decisions View full explanation
Market Share: The percentage of total sales in an industry or market that is captured by a particular company or product. View full explanation
Markup: A method of formatting text using special codes or tags to indicate how content should be displayed, such as making text appear as inline code View full explanation
MDR (Medical Device Regulation): Medical Device Regulation - European Union regulation that governs the safety and performance requirements for medical devices sold in the EU market View full explanation
MDX: A format that combines Markdown syntax with JSX components, allowing interactive elements within documentation View full explanation
Merge Conflicts: Situations that occur when multiple users make conflicting changes to the same document or code, requiring manual resolution to combine the changes. View full explanation
MES (Manufacturing Execution System): Manufacturing Execution System - software that connects and monitors machines and work centers on the factory floor to track production in real-time. View full explanation
Meta Descriptions: HTML attributes that provide brief summaries of web page content, appearing in search results and helping with SEO and accessibility View full explanation
Metadata: Data that provides information about other data, such as document titles, creation dates, authors, and tags that help organize and search content. View full explanation
Metrics Documentation: Records and analysis of quantitative data and key performance indicators used to measure product success and inform decision-making View full explanation
MFA (Multi-Factor Authentication): Multi-Factor Authentication - a security method that requires users to provide two or more verification factors to gain access to an account or system. View full explanation
Microcopy: Short, contextual text snippets used in user interfaces, such as button labels, error messages, and input field placeholders, to guide user actions. View full explanation
Migration: The process of transferring data, documents, or systems from one platform or format to another, typically during software transitions View full explanation
Migration Support: Assistance provided to transfer existing content, data, or systems from one platform to another View full explanation
Milestones: Significant checkpoints or achievements in a project timeline that mark the completion of major phases or deliverables View full explanation
Mixed Methods Research: A research approach that combines both quantitative and qualitative data collection techniques to gain comprehensive insights. View full explanation
Mobile Accessibility: The capability of software or documentation platforms to be fully functional and user-friendly on mobile devices like smartphones and tablets. View full explanation
Mobile-friendly: Software or documentation designed to function properly and be easily accessible on mobile devices like smartphones and tablets. View full explanation
Mobile-Friendly Interface: A user interface designed to work effectively on mobile devices like smartphones and tablets, ensuring accessibility from any location View full explanation
Mobile-friendly Platform: Software designed to function optimally on mobile devices like smartphones and tablets, providing full accessibility regardless of device type. View full explanation
Mockups: Static visual representations of a product's interface that show how the final design will look, including colors, typography, and imagery View full explanation
MSDS (Material Safety Data Sheets): Material Safety Data Sheets - documents that provide detailed information about chemical substances including hazards, handling, and safety precautions View full explanation
MSP (Managed Service Provider): Managed Service Provider - a company that remotely manages a customer's IT infrastructure and end-user systems on a proactive basis View full explanation
Multi-branding: The ability to customize and maintain different brand identities, themes, or appearances within the same platform for different audiences or organizations View full explanation
Multi-Client Delivery: The ability to customize and distribute documentation or services to multiple clients with different requirements and specifications View full explanation
Multi-format Support: The ability of a platform to handle and display various file types such as PDFs, Word documents, images, and videos within a single system View full explanation
Multi-Language Support: The capability of software or documentation to be translated and displayed in multiple languages for global audiences. View full explanation
Multi-user Collaboration: A feature that allows multiple people to work on the same document or project simultaneously in real-time View full explanation
Multi-User Editing: A collaborative feature that allows multiple people to simultaneously edit the same document in real-time, with changes visible to all users instantly. View full explanation
Multi-Year Deal: A subscription agreement that locks in pricing and service terms for multiple years, often requiring upfront payment for extended discounts. View full explanation
Multilingual Consistency: The practice of maintaining uniform terminology, style, and messaging across all language versions of technical documentation. View full explanation
Multilingual Experience: The ability for users to access and interact with content, products, or services in their preferred language across multiple languages. View full explanation
Multilingual Support: The capability of software or documentation systems to display and manage content in multiple languages for global accessibility. View full explanation
Multimedia Elements: Non-text content such as images, videos, audio files, and animations that enhance documentation and improve user understanding View full explanation
Multimedia Formats: Content that combines different types of media such as text, images, videos, and interactive elements to enhance user engagement and comprehension. View full explanation
Multimedia Integration: The ability to combine different types of media content such as text, images, videos, and interactive elements within a single document or platform. View full explanation
MVP (Minimum Viable Product): Minimum Viable Product - the most basic version of a product that includes only essential features needed to satisfy early customers and validate the product concept View full explanation

N

Native Integrations: Built-in connections between software applications that allow direct data exchange and functionality sharing without requiring third-party tools View full explanation
Natural Language Processing: A branch of artificial intelligence that helps computers understand, interpret, and generate human language in a meaningful way. View full explanation
Natural Language Understanding (Natural Language Understanding): An AI technology that enables machines to comprehend, interpret, and respond to human language in a meaningful way. View full explanation
Nearshore Development: Outsourcing software development to companies in nearby countries or similar time zones to reduce costs while maintaining easier communication View full explanation
Nested Pages: A hierarchical organization structure where pages are organized within other pages, creating multiple levels of content organization View full explanation
Network Topology: The arrangement and interconnection of network components, describing how different parts of a system communicate. View full explanation
Neural Networks: Machine learning algorithms designed to mimic the human brain's structure and function, particularly effective for complex pattern recognition and language processing. View full explanation
NLP (Natural Language Processing): Natural Language Processing - a branch of AI that enables computers to understand, interpret, and generate human language in a meaningful way. View full explanation
NMT (Neural Machine Translation): Neural Machine Translation - an AI approach that uses neural networks to translate entire sentences at once, considering context and meaning rather than word-by-word translation. View full explanation
No-Code Apps: Software applications that can be built and deployed without writing traditional programming code, using visual interfaces and drag-and-drop functionality. View full explanation
No-code Solutions: Software development platforms that allow users to create applications, workflows, or interactive elements without writing traditional programming code. View full explanation
Non-conformance: A deviation from specified requirements, standards, or procedures that indicates a product or process does not meet quality criteria View full explanation
Non-Conformance Tracking: A systematic process of identifying, documenting, and managing instances where products or processes fail to meet specified standards or requirements. View full explanation
Notifications: Automated alerts sent to users when specific events occur, such as document updates, approval requests, or system changes View full explanation
NPM (Node Package Manager): Node Package Manager - the default package manager for JavaScript that allows developers to install and manage code libraries View full explanation
NPS (Net Promoter Score): Net Promoter Score - a customer loyalty metric that measures the likelihood of customers recommending a product or service to others, typically on a scale of 0-10 View full explanation

O

Object-Driven Mentality: A design approach that organizes information and functionality around discrete, manageable objects or entities rather than linear processes. View full explanation
OCR (Optical Character Recognition): Optical Character Recognition - technology that converts scanned text images into searchable and editable digital text format View full explanation
ODF (Open Document Format): Open Document Format - an open standard file format for office documents that ensures compatibility across different software applications View full explanation
Offline Access: The ability to view and use digital content without an active internet connection, typically through downloaded or cached data. View full explanation
OKR (Objectives and Key Results): Objectives and Key Results - a goal-setting framework used to define measurable goals and track their outcomes in product development. View full explanation
Omni-language: The capability of a system to support and process multiple languages simultaneously View full explanation
Omni-lingual: The ability to operate across multiple languages simultaneously, providing seamless communication regardless of language barriers View full explanation
Omnichannel customer experience: A seamless and integrated customer service approach that provides consistent support across multiple communication channels and platforms. View full explanation
Omnichannel Experience: A seamless and integrated customer experience across all channels and touchpoints, whether online, in-store, mobile, or through customer service. View full explanation
On-premise: Software or infrastructure that is installed and runs on computers within an organization's physical location rather than in the cloud View full explanation
On-site DMS: A document management system installed and maintained on an organization's own servers and infrastructure, requiring physical presence for access. View full explanation
Onboard: The process of integrating new users or team members into a system, platform, or organization by providing necessary training and resources. View full explanation
Onboarding: The process of integrating new employees into an organization by providing necessary training, resources, and information to help them become productive. View full explanation
Onboarding Checklist: A structured list of tasks and procedures that new employees must complete during their integration into an organization View full explanation
Onboarding Content: Documentation and materials designed to help new users get started with a product or system, typically including setup instructions and basic tutorials. View full explanation
Onboarding Documentation: Instructional materials designed to help new users or employees learn how to use a product or system effectively View full explanation
Onboarding Process: The process of introducing new users to a product or service, helping them understand how to use it effectively and derive value from it View full explanation
Open Redirect: A web application vulnerability that allows attackers to redirect users to malicious external websites through legitimate application URLs View full explanation
Open Source: Software with source code that is freely available for anyone to view, modify, and distribute under specific licensing terms. View full explanation
Operational Efficiency: The measure of how well an organization uses its resources to produce desired outcomes with minimal waste of time, effort, or materials View full explanation
OQ (Operational Qualification): Operational Qualification - a validation study that confirms equipment operates within specified parameters and functions as intended. View full explanation
Organic Traffic: Website visitors who arrive through unpaid search engine results rather than through paid advertisements or direct links View full explanation
Organizational Silos: Isolated departments or teams within a company that operate independently with limited communication or collaboration. View full explanation
OSHA (Occupational Safety and Health Administration): Occupational Safety and Health Administration - the U.S. federal agency responsible for enforcing workplace safety and health standards. View full explanation
Outsourcing: The practice of contracting external companies or developers to handle specific business functions like software development instead of doing it in-house View full explanation

P

Page Views: A metric that counts the number of times a specific web page or document has been accessed and loaded by users. View full explanation
Pain Points: Specific problems, frustrations, or challenges that users experience which a product or service aims to solve View full explanation
Paradigm Shift: A fundamental change in approach or underlying assumptions, particularly in how technology solutions are implemented View full explanation
Parallel Text: Pairs of documents or sentences that contain the same content written in two different languages, used to train machine translation algorithms. View full explanation
Paraphrasing: The practice of rewording existing content while maintaining the original meaning, often used to avoid plagiarism and improve clarity. View full explanation
Password Protected: A security feature that restricts access to documents or systems by requiring users to enter a valid password before viewing or editing content. View full explanation
Password Protection: A security feature that restricts access to documents or systems by requiring users to enter a valid password before viewing or editing content View full explanation
Password-Protected Pages: Web pages or documents that require users to enter a specific password before gaining access to the content, providing an additional layer of security View full explanation
Payload: The actual data content sent in a webhook request, typically containing event-specific information in JSON or XML format. View full explanation
PCB (Printed Circuit Board): Printed Circuit Board - a flat board that mechanically supports and electrically connects electronic components using conductive tracks, pads and other features etched from copper sheets View full explanation
PDF (Portable Document Format): Portable Document Format - a file format that preserves document formatting across different devices and platforms, commonly used for offline documentation. View full explanation
Permission Management: The process of controlling and assigning user access rights to determine who can view, edit, or manage specific documents or sections of a platform View full explanation
Permission Settings: Access control features that determine which users can view, edit, or share specific documents or sections of a platform View full explanation
Permission-based Settings: Security configurations that grant or restrict user access to specific features or content based on their assigned roles and privileges View full explanation
Permissions: Access rights granted to users that determine what actions they can perform and what information they can view or modify View full explanation
Permissions Management: A security feature that controls which users can view, edit, or access specific documents and system functions based on their authorization level. View full explanation
Phishing: A cybersecurity attack where malicious actors send fraudulent emails or messages disguised as legitimate communications to steal sensitive information or gain unauthorized access. View full explanation
Platform: A comprehensive software environment that provides the foundation and tools for building, deploying, and managing applications and services. View full explanation
Platform Consolidation: The process of combining multiple separate systems or tools into a single, unified platform to improve efficiency and reduce complexity View full explanation
Platform Integration: The ability of software systems to connect and share data with other applications or databases seamlessly View full explanation
Platform-Agnostic: Software or tools that can work across different operating systems, platforms, or existing tools without requiring specific technology dependencies. View full explanation
PLM (Product Lifecycle Management): Product Lifecycle Management - software systems that manage product data and processes throughout a product's entire lifecycle from conception to disposal. View full explanation
Plugin: A software component that adds specific features or functionality to an existing application or platform View full explanation
Plugin Ecosystem: A collection of third-party extensions that add functionality to a core platform or framework View full explanation
PM (Project Manager): Project Manager - a professional responsible for planning, executing, and closing projects while managing teams, budgets, and timelines View full explanation
POC (Proof of Concept): Proof of Concept - a demonstration or evidence that shows a vulnerability exists and can be exploited, typically used to validate security findings View full explanation
Polling: The practice of repeatedly checking or querying a system for updates at regular intervals, which webhooks eliminate by providing push-based notifications. View full explanation
Portal: A web-based platform that serves as a gateway to access various resources, tools, and information from a single interface. View full explanation
Portal Customization: The ability to modify the appearance, layout, and branding elements of a documentation platform to match organizational identity and requirements. View full explanation
POS (Point of Sale): Point of Sale - a system used by businesses to process customer transactions and payments View full explanation
Post-market Surveillance: Ongoing monitoring and evaluation of medical devices after they have been released to market to ensure continued safety and effectiveness View full explanation
PPE (Personal Protective Equipment): Personal Protective Equipment - specialized clothing or equipment worn by workers to protect against health and safety hazards. View full explanation
PQ (Performance Qualification): Performance Qualification - a validation protocol that demonstrates a system consistently performs according to specifications under normal operating conditions. View full explanation
PRD (Product Requirements Document): Product Requirements Document - an internal document that defines what a product should accomplish for users without specifying implementation details, used to align development teams with business requirements View full explanation
Pre-built Templates: Ready-made document formats and structures that can be customized and reused to standardize documentation processes and ensure consistency View full explanation
Predefined Templates: Pre-designed document formats with standardized layouts, sections, and formatting that ensure consistency and completeness across similar document types. View full explanation
Predictive AI (Predictive Artificial Intelligence): Artificial intelligence technology that analyzes data patterns to forecast future outcomes and provide recommendations for improvement. View full explanation
Predictive Maintenance: Using AI to anticipate when documentation will need updates or identify potential issues before they impact users, based on usage patterns and product changes. View full explanation
Private Cloud: A cloud computing environment dedicated exclusively to a single organization, providing enhanced security and control View full explanation
Problem resolution: The process of identifying, analyzing, and solving customer issues or technical problems in a systematic and efficient manner. View full explanation
Process Change Records: Documentation that tracks modifications made to manufacturing processes, including the rationale, implementation details, and impact assessment. View full explanation
Process Documentation: Written instructions that detail how specific tasks, procedures, or workflows are carried out within an organization to ensure consistency and knowledge preservation. View full explanation
Process Flow Diagrams: Visual representations that show the sequence of steps, decisions, and activities in a manufacturing or business process View full explanation
Process Improvement Tools: Software platforms designed to analyze, optimize, and streamline business workflows and documentation processes to increase efficiency and reduce errors. View full explanation
Process Owners: Individuals who are responsible for managing, overseeing, and maintaining specific business processes within an organization. View full explanation
Process Validation: The collection and evaluation of data to establish scientific evidence that a process consistently produces results meeting predetermined specifications View full explanation
Product Development: The complete process of bringing a new product to market, from initial concept and design through testing, documentation, and launch View full explanation
Product Development Engineer (PDE) (Product Development Engineer): A professional responsible for developing new products from initial concept through production, ensuring they meet specifications and safety standards. View full explanation
Product Documentation: Technical content that explains how to use a product, including user guides, manuals, and help articles designed to assist customers in understanding and utilizing a product effectively View full explanation
Product Documentation Specification: A blueprint that details how product documentation will appear to customers, including specific requirements, functionality, and design elements for the documentation itself. View full explanation
Product Manager: A professional responsible for defining product strategy, requirements, and roadmap while coordinating between different teams to ensure successful product delivery View full explanation
Product Manual: Detailed documentation that covers installation, operation, maintenance, and troubleshooting procedures for a specific product. View full explanation
Product One-Pager: A concise, single-page document that outlines the key aspects of a product or feature proposal, including goals, scope, and success criteria, used to gain stakeholder support and alignment. View full explanation
Product Owner: A role in agile development who defines product requirements, prioritizes features, and serves as the primary stakeholder representative. View full explanation
Product Registration: The formal process of submitting required documentation to regulatory authorities to obtain approval for marketing and selling a product View full explanation
Product Requirements: Detailed specifications that define what a product must do, how it should perform, and what features it must include. View full explanation
Product Requirements Document: A comprehensive document that serves as a blueprint for product development, detailing features, capabilities, and requirements for technical teams View full explanation
Product Roadmap: A strategic document that outlines the vision, direction, priorities, and progress of a product over time, used to communicate plans to stakeholders and align development efforts. View full explanation
Product Specification Documentation: Detailed technical documents that consolidate all information about a product including features, requirements, design elements, and functionality in one centralized location View full explanation
Product Strategy Documentation: Comprehensive documents that outline a product's vision, goals, target market, and roadmap to ensure all stakeholders understand the product direction and objectives View full explanation
Product Team: A cross-functional group of professionals responsible for designing, developing, and managing a product throughout its lifecycle View full explanation
Product Tours: Interactive guided experiences that walk users through key features and functionalities of software applications to improve onboarding and adoption. View full explanation
Product Vision Statement: A concise description of what a product aims to achieve and the value it will provide to customers, serving as a guiding principle for development decisions. View full explanation
Production: The live environment where software or documentation is made available to actual users, as opposed to development or testing environments. View full explanation
Production Documentation: Technical documents that record manufacturing processes, quality control procedures, and operational guidelines for production teams View full explanation
Production Metrics: Quantifiable measurements used to assess manufacturing performance, including production rates, quality indicators, and efficiency benchmarks. View full explanation
Production Phase: The final stage where software, content, or documentation is live and available to end users in its completed form. View full explanation
Production Workflows: The sequence of processes and procedures that materials follow during manufacturing, often documented for consistency and optimization View full explanation
Progressive Discipline: A structured approach to employee discipline that escalates consequences through predetermined steps, typically from verbal warnings to termination. View full explanation
Project Blueprints: Detailed technical documents that outline the architecture, specifications, and implementation plan for a software project or product. View full explanation
Project Management Tool: Software applications designed to help teams plan, organize, track, and manage projects and tasks efficiently. View full explanation
Project Milestones: Significant checkpoints or deliverables in a project timeline that mark the completion of major phases or achievements View full explanation
Prompt Engineering: The art and science of crafting specific instructions or questions to elicit desired responses from AI language models like ChatGPT. View full explanation
Prototype: An early sample, model, or release of a product built to test concepts, processes, and functionality before full-scale production. View full explanation
Prototype Test Reports: Documents that record the results of testing early versions of a product, including performance data, issues found, and recommended improvements. View full explanation
Prototyping Documentation: Records and documentation of the iterative design and testing process used to create early versions of a product to validate concepts and functionality View full explanation
Publishing: The process of making documentation live and accessible to end users, typically involving final review, formatting, and deployment to a public platform. View full explanation
Publishing Automations: Automated processes that handle the deployment and distribution of content from creation environments to live, public-facing platforms. View full explanation
PWA (Progressive Web App): Progressive Web App - a web application that uses modern web capabilities to deliver an app-like experience to users View full explanation

Q

QA (Quality Assurance): Quality Assurance - the process of ensuring that documentation meets established standards for accuracy, consistency, and adherence to guidelines. View full explanation
QMS (Quality Management System): Quality Management System - a framework of policies, processes, and procedures used to ensure products meet quality requirements and regulatory standards View full explanation
Quality Assurance: Systematic processes and procedures used to ensure that translated content meets accuracy, consistency, and quality standards before publication. View full explanation
Quality Assurance (QA) (Quality Assurance): A systematic process of ensuring that products and services meet specified requirements and regulatory standards through documentation, testing, and compliance monitoring. View full explanation
Quality Control Documentation: Systematic records of inspection results, testing procedures, and compliance measures used to ensure products meet specified standards. View full explanation
Quality Management System: A formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives in an organization. View full explanation
Quality Metrics: Quantifiable measures used to track and assess the quality of products, processes, or services over time View full explanation

R

R&D (Research and Development): Research and Development - the investigative activities that organizations conduct to improve existing products and procedures or to lead to the development of new products and procedures View full explanation
RAS (Regulatory Affairs Specialist): Regulatory Affairs Specialist - a professional responsible for ensuring products and processes comply with government regulations and industry standards View full explanation
RBAC (Role-Based Access Control): Role-Based Access Control - a security approach that restricts system access based on the roles of individual users within an organization. View full explanation
RDBMS (Relational Database Management System): Relational Database Management System - a database system that organizes data into tables with relationships between them. View full explanation
REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals): Registration, Evaluation, Authorisation and Restriction of Chemicals - EU regulation governing the production and use of chemical substances in products. View full explanation
Read-Only Access: Permission level that allows users to view and read documents but prevents them from making any changes or edits. View full explanation
Readability Score: A numerical measurement that indicates how easy or difficult a text is to read and understand, often calculated using formulas that consider sentence length and word complexity. View full explanation
Reading Grade Level: A measurement that indicates the education level required to easily understand a piece of text, helping writers match content complexity to their audience. View full explanation
Ready-to-use Templates: Pre-designed document formats and structures that provide a starting point for creating consistent, professional documentation without building from scratch. View full explanation
Real-time: Information or processes that occur immediately without delay, allowing instant updates and immediate access to current data View full explanation
Real-time Actions: User interactions and behaviors that are tracked and analyzed as they happen, providing immediate insights into user engagement. View full explanation
Real-time Collaboration: The ability for multiple users to simultaneously work on, edit, and comment on the same document or project with changes visible instantly to all participants. View full explanation
Real-time Collaborative Editing: A feature that allows multiple users to simultaneously edit the same document with changes appearing instantly for all participants View full explanation
Real-time Communication: Instant data exchange between applications without delays, allowing immediate responses to events as they happen. View full explanation
Real-Time Dashboards: Interactive visual displays that show live data and metrics, updating automatically to provide current information about processes or performance. View full explanation
Real-time Data: Information that is processed and made available immediately as it is collected, without delay or batch processing View full explanation
Real-time Editing: The ability for multiple users to simultaneously edit and collaborate on documents with changes appearing instantly for all participants. View full explanation
Real-time Information: Data that is processed and made available immediately as it is created or updated, without delay View full explanation
Real-time Reporting: The ability to generate and view current data and analytics instantly as events occur, enabling immediate decision-making and response. View full explanation
Real-time Sharing: The ability to instantly share and synchronize documents or data across multiple users simultaneously as changes are made View full explanation
Real-time Tracking: The ability to monitor and view the current status of documents, processes, or compliance requirements as changes occur instantly View full explanation
Real-time Updates: Immediate synchronization of changes across all users and systems as modifications are made, ensuring everyone sees the most current information instantly. View full explanation
Recurring Revenue: Predictable income generated from customers who pay regularly (monthly or yearly) for continued access to a service or product View full explanation
Reference Documentation: Technical documentation that provides detailed information about features, functions, or API endpoints, typically organized for quick lookup rather than learning. View full explanation
Reference Guide: A comprehensive document that provides detailed information about features, functions, or specifications for quick lookup and consultation. View full explanation
Regulatory Adherence: The process of ensuring products and processes comply with government regulations, industry standards, and safety requirements. View full explanation
Regulatory Compliance: The process of ensuring that business operations, products, and documentation adhere to laws, regulations, and industry standards set by governing bodies. View full explanation
Regulatory Conformity: The state of meeting all applicable laws, regulations, and standards required by governing bodies in a specific industry. View full explanation
Regulatory Database Integration: The connection between a documentation system and external regulatory information sources to automatically sync compliance requirements and updates. View full explanation
Regulatory Databases: Digital collections of laws, regulations, and compliance requirements that are regularly updated and can be integrated with compliance management systems View full explanation
Regulatory Filings: Official documents and reports that organizations must submit to government agencies to demonstrate compliance with laws and regulations. View full explanation
Regulatory Submissions: Formal documents and data packages submitted to regulatory authorities for approval, review, or compliance verification. View full explanation
Regulatory Tracking: The systematic monitoring and documentation of compliance requirements and changes in industry regulations to ensure organizational adherence. View full explanation
Release Criteria: The specific conditions and standards that must be met before a product or feature can be launched to users or the market View full explanation
Release Notes: Documentation that accompanies software releases, detailing new features, bug fixes, improvements, and known issues for users and stakeholders. View full explanation
Release Workflow: A structured process that defines the steps and approvals required to publish or update documentation and software releases View full explanation
Remote Monitoring: The ability to supervise and track IT systems, networks, and devices from a distant location using specialized software tools View full explanation
Repository: A central location where documents, files, or data are stored and managed, typically accessible to authorized users across an organization. View full explanation
Requirements Gathering: The systematic process of collecting, documenting, and analyzing the needs and specifications that a product must fulfill to meet user and business objectives View full explanation
Responsive HTML (Responsive HyperText Markup Language): Web markup language that automatically adapts and displays properly across different screen sizes and devices. View full explanation
REST API (Representational State Transfer Application Programming Interface): Representational State Transfer Application Programming Interface - a web service architecture that uses standard HTTP methods for communication between systems View full explanation
Revision History: A detailed log of all changes made to a document over time, including who made changes, when they were made, and what was modified. View full explanation
Rework Rate: A manufacturing metric that measures the percentage of products or processes that must be corrected or redone due to errors or defects. View full explanation
Rich Media: Interactive content that includes videos, images, infographics, and other visual elements beyond plain text to enhance learning and understanding View full explanation
Rich Snippets: Enhanced search results that display additional information like ratings, images, or structured data to make listings more prominent in search engines View full explanation
Rich Text Editor: A user interface that allows users to format text with various styling options like bold, italics, colors, and embedded media without writing code View full explanation
Risk Assessment: The systematic process of identifying, analyzing, and evaluating potential hazards and their likelihood of causing harm in the workplace. View full explanation
Risk Mitigation: The process of identifying potential problems early and implementing strategies to reduce their impact or likelihood of occurrence View full explanation
RMM (Remote Monitoring and Management): Remote Monitoring and Management - software tools that allow IT professionals to monitor and manage client systems remotely View full explanation
Road Mapping: The process of creating visual timelines and strategic plans that outline project milestones, deliverables, and target completion dates for product development View full explanation
Roadmap: A strategic document that outlines the vision, direction, priorities, and progress of a product over time, showing what needs to be built and when. View full explanation
Roadmapping: The process of creating a visual timeline that outlines a product's development goals, features, and milestones over time View full explanation
RoHS (Restriction of Hazardous Substances): Restriction of Hazardous Substances - a European Union directive that restricts the use of specific hazardous materials in electrical and electronic products View full explanation
ROI (Return on Investment): Return on Investment - a measure of the efficiency and profitability of an investment, calculated as the ratio of net profit to the cost of investment View full explanation
Role-based Access: A security method that restricts system access and document permissions based on a user's role within an organization, ensuring appropriate levels of access control. View full explanation
Role-based Access Control: A security system that restricts document or system access based on a user's role within an organization, ensuring only authorized personnel can view or modify sensitive information. View full explanation
Role-based Access Controls: Security features that restrict user permissions and document access based on their job role or responsibilities within an organization. View full explanation
Role-Based Customer Service: A support system that provides customer service representatives with information and tools specifically tailored to their job function or role View full explanation
Role-based Permissions: A security model that restricts system access and document editing capabilities based on a user's specific role or job function within an organization View full explanation
Role-Specific Information: Content and data that is customized and filtered based on a user's specific job function or responsibilities within an organization View full explanation
Rollback: The process of reverting a document or system to a previous version or state, typically used when current changes need to be undone View full explanation
Rollback Functionality: The ability to revert a document or system to a previous version or state when errors or issues occur. View full explanation
Root Cause Analysis: A systematic problem-solving methodology used to identify the underlying causes of defects or issues rather than just addressing symptoms View full explanation
Root Variables: CSS custom properties defined at the document level that can be reused throughout a stylesheet to maintain consistent styling View full explanation
Royalty-Free: Content (images, videos, music) that can be used without paying ongoing licensing fees after an initial purchase or under free license terms. View full explanation
RTFM (Read The F***ing Manual): Read The F***ing Manual - a common acronym used in tech communities to suggest that users should consult the documentation before asking for help. View full explanation

S

SaaS (Software as a Service): Software as a Service - a cloud-based software delivery model where applications are hosted online and accessed through web browsers rather than installed locally. View full explanation
Sales Funnel: The process that prospects go through from initial awareness to final purchase, typically including stages like lead generation, nurturing, and conversion. View full explanation
SAML/SSO (Security Assertion Markup Language/Single Sign-On): Security Assertion Markup Language/Single Sign-On - authentication protocols that allow users to access multiple applications with one set of login credentials View full explanation
Scalability: The ability of a system or software to handle increased workload, users, or data volume by expanding its capacity without compromising performance. View full explanation
Scalable Architecture: A software design that can efficiently handle increased workload, users, or data volume without requiring major structural changes. View full explanation
Scalable Documentation: Documentation systems designed to grow and adapt efficiently as the volume of content and number of users increases View full explanation
Scalable platform: A software system that can easily adapt and expand to handle increased workload, users, or data without performance degradation View full explanation
Scale-Up: The process of increasing production from small-scale laboratory or pilot operations to full commercial manufacturing View full explanation
Schema Markup: Structured data code added to web pages that helps search engines understand content context and display rich snippets in search results View full explanation
Schematics: Detailed technical drawings that show the electrical connections and components of a circuit using standardized symbols View full explanation
Scope: The defined boundaries of a project, including what features and functionalities are included or excluded from development View full explanation
Scope Creep: The gradual expansion of a project's requirements or features beyond its original defined boundaries, often leading to delays and budget overruns. View full explanation
Screen Capture: The process of taking screenshots or recording video of computer screen activity, commonly used in documentation to show step-by-step processes. View full explanation
Script: A piece of code, typically JavaScript, that performs specific functions when embedded in a web page. View full explanation
Scrum: An agile project management framework that uses short development cycles and daily team meetings to improve collaboration and productivity. View full explanation
SDK (Software Development Kit): Software Development Kit - a collection of software development tools, libraries, documentation, and guides that help developers create applications for specific platforms or APIs. View full explanation
SDR (Sales Development Representative): Sales Development Representative - a sales role focused on prospecting and qualifying leads before passing them to account executives. View full explanation
SDS (Safety Data Sheets): Safety Data Sheets - standardized documents that provide detailed information about chemical substances, including hazards, handling procedures, and emergency measures View full explanation
Seamless AI integration: The smooth incorporation of artificial intelligence tools into existing systems without disrupting current workflows or user experience. View full explanation
Search and Retrieval Functionality: Advanced search capabilities within a documentation system that allow users to quickly locate specific documents or information using keywords, filters, or metadata. View full explanation
Search Functionalities: Tools that allow users to quickly locate specific information within large document repositories using keywords, filters, or advanced query options View full explanation
Search Functionality: A feature that allows users to quickly locate specific documents or information within a large repository using keywords or filters View full explanation
Search Keywords: Specific words or phrases that users enter into search functions to find relevant content within a knowledge base or documentation system. View full explanation
Search Navigation: A feature that allows users to quickly find specific information within documentation by entering keywords or phrases. View full explanation
Searchable PDF: A PDF document that contains a text layer allowing users to search for specific words or phrases within the document View full explanation
Searchable Repository: A digital storage system that allows users to quickly find specific information or documents using keywords, tags, or filters. View full explanation
Segmentation: The practice of dividing content or users into distinct groups to deliver targeted and relevant information to each segment View full explanation
Self-hosted: A deployment method where software is installed and run on an organization's own servers or infrastructure rather than using cloud-based services. View full explanation
Self-hosting: The practice of running and maintaining software applications on your own servers rather than using a third-party hosting service. View full explanation
Self-Service: A support model where users can find answers and resolve issues independently using resources like knowledge bases, FAQs, or help documentation without contacting support staff. View full explanation
Self-Service Channel: A support method that allows customers to find answers and resolve issues independently without direct assistance from support staff. View full explanation
Self-Service Documentation: Documentation designed to allow users to find answers and solve problems independently without contacting support. View full explanation
Self-Service Documentation Portal: A centralized platform where customers can independently find answers to questions and solve problems without contacting support staff View full explanation
Self-Service Knowledge: Information resources that allow users to find answers and solve problems independently without contacting support View full explanation
Self-Service Portal: A web-based platform where users can find answers and resolve issues independently without contacting support staff View full explanation
Self-service Resources: Documentation and tools that enable users to find answers and solve problems independently without contacting support staff. View full explanation
Semantic Technology: Technology that understands the meaning and relationships between data and content, enabling more intelligent search and content organization. View full explanation
SEO (Search Engine Optimization): Search Engine Optimization - the practice of improving website visibility and ranking in search engine results through various techniques and optimizations View full explanation
SEO/SEM (Search Engine Optimization/Search Engine Marketing): Search Engine Optimization/Search Engine Marketing - strategies to improve website visibility and ranking in search engine results. View full explanation
SERP (Search Engine Results Page): Search Engine Results Page - the page displayed by search engines in response to a user's query, showing ranked results and snippets View full explanation
SERPS (Search Engine Results Pages): Search Engine Results Pages - the pages displayed by search engines in response to a user's query, showing ranked listings of relevant content View full explanation
Server-Side Rendering: A technique where web pages are generated on the server before being sent to the browser, improving performance and SEO View full explanation
Server-to-Server Communication: Direct data exchange between servers without requiring user interaction, typically used for automated processes and integrations. View full explanation
Service Worker: A script that runs in the background of a web browser to enable features like offline functionality and push notifications View full explanation
Session Replays: Recordings of user interactions within an application that allow developers and UX teams to analyze user behavior and identify usability issues. View full explanation
Shared Workspaces: Digital environments where team members can collaborate, access shared documents, and communicate on projects in a centralized location View full explanation
Shift Handover Documentation: Records that communicate important information between different work shifts, including ongoing tasks, issues, and status updates View full explanation
Siloed Documentation: Documentation practices where information is isolated in separate systems or departments, creating barriers to knowledge sharing View full explanation
Siloed Systems: Isolated software or storage systems that don't communicate with each other, creating barriers to information sharing and collaboration View full explanation
Single Sign-On: An authentication method that allows users to access multiple applications or systems with one set of login credentials. View full explanation
Single Source of Truth: A central location where all stakeholders can access the same, authoritative, and up-to-date information to ensure consistency across an organization. View full explanation
Single Version of Truth: A data management concept ensuring that everyone in an organization references the same, most current version of information or documents View full explanation
Single-source Publishing: A documentation approach where content is created once and then automatically formatted for multiple output formats or audiences View full explanation
Single-Source-of-Truth (SSOT) (Single-Source-of-Truth): A centralized, authoritative source of information that IT personnel can refer to for accurate and up-to-date documentation. View full explanation
Site Outage: A period when a website or web application becomes unavailable to users due to technical failures or maintenance issues. View full explanation
Sitemap: A hierarchical diagram that shows the structure and organization of a website's pages and how they relate to each other View full explanation
Six Sigma: A data-driven methodology for eliminating defects and improving processes by identifying and removing causes of errors in manufacturing and business processes. View full explanation
SLA (Service Level Agreement): Service Level Agreement - a contract that defines the expected level of service, including uptime guarantees and response times. View full explanation
SMB (Small and Medium-sized Business): Small and Medium-sized Business - companies with limited resources that fall between small office/home office and large enterprise categories. View full explanation
SME (Subject Matter Expert): Subject Matter Expert - a person with deep knowledge and expertise in a specific technical field or domain who provides authoritative input on content accuracy. View full explanation
SMT (Statistical Machine Translation): Statistical Machine Translation - a translation method that uses statistical models based on bilingual text corpora to determine the most probable translation. View full explanation
Social Engineering: A manipulation technique used by cybercriminals to trick people into revealing confidential information or performing actions that compromise security. View full explanation
Software Development Process: The structured approach to creating software applications, including planning, coding, testing, and deployment phases. View full explanation
Software Documentation: Technical documentation covering the underlying technologies, prerequisites, and configurable attributes of a software product for IT administrators and developers. View full explanation
SOP (Standard Operating Procedure): Standard Operating Procedure - a detailed, written instruction document that describes the steps for performing a routine activity or process to ensure consistency and compliance. View full explanation
SOPs (Standard Operating Procedures): Standard Operating Procedures - detailed written instructions that describe how to perform routine tasks consistently and safely within an organization. View full explanation
Source Code Integration: The automatic synchronization of documentation with code changes to keep technical documentation current View full explanation
SPC (Statistical Process Control): Statistical Process Control - a method of quality control that uses statistical techniques to monitor and control manufacturing processes. View full explanation
Sprint: A short, time-boxed period (typically 1-4 weeks) during which a development team works to complete a specific set of tasks or features View full explanation
SSL (Secure Sockets Layer): Secure Sockets Layer - a security protocol that encrypts data transmitted between a web server and browser to protect sensitive information View full explanation
SSL Encryption (Secure Sockets Layer): Secure Sockets Layer encryption - a security protocol that creates an encrypted link between a web server and browser to protect data transmission. View full explanation
Stakeholder: Any individual or group who has an interest in or is affected by a product's development, including users, investors, team members, and business executives View full explanation
Stakeholder Communication: The exchange of information and documentation between all parties involved in a project or process, including suppliers, partners, and customers View full explanation
Stakeholder Engagement: The process of involving and communicating with individuals or groups who have an interest in or are affected by business operations View full explanation
Stakeholder Groups: Individuals or organizations that have an interest in or are affected by a company's decisions and outcomes, including customers, employees, investors, and partners. View full explanation
Stakeholder Involvement: The process of engaging relevant team members, departments, and decision-makers in the creation and review of documentation View full explanation
Stakeholder Management: The process of identifying, communicating with, and managing relationships with all parties who have an interest in or influence on a project View full explanation
Stakeholders: Individuals or groups who have an interest in or are affected by a project, including team members, clients, and decision-makers who contribute to documentation. View full explanation
Stand-up Meetings: Brief daily meetings where team members share progress updates, discuss obstacles, and coordinate work, typically lasting 15 minutes or less View full explanation
Standard Operating Procedure (Standard Operating Procedure): A detailed, written instruction document that describes the steps required to complete a specific task or process consistently. View full explanation
Standard Operating Procedures: Detailed written instructions that describe how to perform routine tasks or processes consistently and safely View full explanation
Standard Operating Procedures (SOPs) (Standard Operating Procedures): Detailed, written instructions that describe how to perform routine tasks or processes consistently and safely within an organization. View full explanation
Standardization: The process of implementing consistent procedures, formats, and criteria across systems to ensure uniformity and reduce variability in outcomes. View full explanation
Standardize Documentation: The practice of creating consistent formats, structures, and procedures for all documentation to ensure uniformity and quality across an organization View full explanation
Standardized Templates: Pre-designed document formats that ensure consistency and reduce errors by providing a uniform structure for similar types of content View full explanation
Static Analysis: A basic form of automated content review that examines documentation using fixed rules, as opposed to AI systems that learn and adapt over time. View full explanation
Static Content: Documentation content that remains unchanged over time, providing stable reference information that doesn't require frequent updates. View full explanation
Static Documents: Documents that contain fixed content without interactive features like search functionality or hyperlinks View full explanation
Static Site Generator: A tool that generates a complete static website from source files, creating HTML pages at build time rather than dynamically serving content View full explanation
STE (Simplified Technical English): Simplified Technical English - a controlled language standard that uses restricted vocabulary and grammar rules to improve clarity and translatability of technical documents. View full explanation
Step-by-step Walkthroughs: Sequential guided tutorials that break down complex processes into individual steps, often using overlays or highlights to direct user attention. View full explanation
Structured Data: Organized information formatted in a standardized way that search engines can easily understand and process to enhance search results View full explanation
Structured Documentation: Documentation that follows a consistent format, organization, and hierarchy to make information easily accessible and navigable. View full explanation
Style Checking: An automated process that reviews written content for consistency in tone, grammar, formatting, and adherence to established writing guidelines. View full explanation
Style Guide: A set of standardized guidelines that ensure consistency in tone, format, and presentation across all documentation. View full explanation
Style Guides: Standardized rules and guidelines that ensure consistency in writing tone, formatting, terminology, and visual presentation across all documentation. View full explanation
Styling Guide: A document that defines the visual design standards, CSS rules, and formatting conventions for a website or application View full explanation
Subdirectories: Folder structures within a website's URL path that organize content hierarchically, affecting SEO and site architecture View full explanation
Subdomains: Prefixes added to a main domain name to create separate sections of a website, often used for organizing different types of content View full explanation
Subject Matter Expert: An individual with specialized knowledge, skills, and experience in a particular area or process within an organization View full explanation
Subject Matter Experts: Individuals with specialized knowledge, skills, or expertise in a particular area who can provide authoritative information for documentation purposes. View full explanation
Subsections: Smaller divisions within a document or guide that organize content hierarchically, typically numbered (1.1, 1.2) to create structured navigation. View full explanation
Success Criteria: Specific, measurable conditions or outcomes that must be achieved for a project to be considered successful. View full explanation
Success Metrics: Measurable indicators used to evaluate whether a product or project has achieved its intended goals and objectives View full explanation
Supplier Documentation Management: A systematic approach to collecting, organizing, and tracking documents from external vendors and suppliers to ensure compliance requirements are met. View full explanation
Supplier Portal: A dedicated online platform where external vendors and suppliers can upload documents, certifications, and reports directly to the organization's system. View full explanation
Supplier Quality Management: The process of monitoring, evaluating, and ensuring that external vendors and suppliers meet required quality standards and specifications. View full explanation
Supply Chain: The network of organizations, people, activities, and resources involved in creating and delivering a product from supplier to customer View full explanation
Supply Chain Management: The coordination and oversight of materials, information, and finances as they move from supplier to manufacturer to consumer View full explanation
Supply Chain Transparency: The visibility and traceability of all processes, documentation, and practices throughout the entire supplier network View full explanation
Support Tickets: Formal requests for help or problem resolution submitted by users to a customer support system, typically tracked and managed through helpdesk software. View full explanation
Sustainability Reporting: The practice of documenting and communicating an organization's environmental, social, and economic impacts and performance View full explanation
Swagger: An open-source framework and specification for designing, building, and documenting REST APIs, often used to generate interactive API documentation. View full explanation
System Documentation: Technical documentation that describes the architecture, components, and internal workings of a system, typically intended for developers and administrators View full explanation
System Integration: The process of combining different subsystems and components into a unified, functional system that works together seamlessly. View full explanation
System Lifecycle: The complete process of a system from initial design and development through implementation, maintenance, and eventual retirement. View full explanation
System Requirements: The technical specifications and environmental conditions needed for a software product to function properly, including hardware, operating system, and browser requirements View full explanation
Systems Engineer: A professional responsible for designing, integrating, and optimizing complex systems that combine hardware and software components to meet specific requirements and standards. View full explanation

T

Table of Contents: An organized list of sections and subsections in a document that provides navigation links to help users quickly find specific information View full explanation
Tacit Knowledge: Undocumented, unspoken knowledge and skills gained through experience that exists in individuals' minds but is difficult to transfer or articulate to others. View full explanation
Tagging: The practice of adding descriptive keywords or labels to content to make it easier to categorize, search, and retrieve View full explanation
Tagging System: A method of organizing documents by assigning descriptive keywords or labels to make them easier to search and categorize View full explanation
Target Audience: The specific group of users or readers for whom documentation is written, defined by their technical expertise, role, and information needs. View full explanation
Target Keywords: Specific words or phrases that content creators strategically include in their content to improve search engine rankings and discoverability. View full explanation
Task Assignment: The process of delegating specific documentation or project responsibilities to team members, often with deadlines and tracking capabilities. View full explanation
Task Completion Rate: A usability metric that measures the percentage of users who successfully complete a specific task or workflow within an application. View full explanation
Task Management: The process of organizing, assigning, and tracking work activities through their lifecycle from creation to completion. View full explanation
Task Management Integration: The ability to connect documentation platforms with project management tools to synchronize tasks, deadlines, and progress tracking View full explanation
Tech Stack: The combination of programming languages, frameworks, tools, and technologies used to build and run an application or system View full explanation
Tech Team: A group of technical professionals responsible for developing, maintaining, and supporting software applications and systems View full explanation
Technical Content: Written material that explains complex technical concepts, procedures, or information in a structured and accessible format. View full explanation
Technical Debt: The accumulated cost of additional work caused by choosing quick, easy solutions instead of better approaches that would take longer to implement. View full explanation
Technical Documentation: Specialized written materials that explain complex technical information, processes, or software functionality to help users understand and use products effectively. View full explanation
Technical Documentation Sample: Example documents that demonstrate the structure, format, and content style used for creating technical documentation within an organization. View full explanation
Technical Dossier: A detailed compilation of technical documents, specifications, and data that supports product development, regulatory approval, or compliance requirements. View full explanation
Technical Files: Comprehensive documentation packages that contain all technical information required to demonstrate product compliance with regulations View full explanation
Technical Guide: A structured document that provides step-by-step instructions or explanations for completing technical tasks or understanding complex concepts. View full explanation
Technical Jargon: Specialized terminology and language specific to a particular technical field or industry that may be difficult for non-experts to understand. View full explanation
Technical Manual: A comprehensive document that provides detailed instructions, specifications, and procedures for using, maintaining, or troubleshooting technical products or systems. View full explanation
Technical Manuals: Detailed instructional documents that provide step-by-step guidance for operating, maintaining, or troubleshooting equipment and systems View full explanation
Technical Platform: The underlying technology infrastructure and tools used to build, deploy, and maintain software applications or services. View full explanation
Technical Specifications: Detailed written requirements that define the exact criteria, dimensions, materials, and performance standards for a product or system. View full explanation
Technical Writer: A professional who creates clear, concise documentation and instructional materials to help users understand complex technical information and processes View full explanation
Technical Writers: Professional writers who specialize in creating clear, accurate documentation for technical products, translating complex technical information into user-friendly content. View full explanation
Technical Writing: A form of professional writing that communicates complex technical information in a clear, concise, and easily understandable manner for specific audiences. View full explanation
Technology Transfer: The process of moving a developed process or technology from one environment to another, typically from development to manufacturing View full explanation
Template: A pre-designed document structure or format that serves as a starting point for creating new documents with consistent formatting and sections. View full explanation
Template Management: The systematic organization and maintenance of standardized document formats that can be reused across different projects or regions View full explanation
Template Standardization: The use of pre-designed document formats to ensure consistency, completeness, and compliance across all documentation View full explanation
Template-based Documentation: Pre-designed document formats with standardized sections and layouts that ensure consistency and completeness across similar documents. View full explanation
Template-Based Systems: Documentation frameworks that use predefined formats and structures to standardize document creation and ensure consistency View full explanation
Templates: Pre-designed document formats that provide consistent structure and formatting for creating standardized documentation across an organization. View full explanation
Test Case: A detailed document that outlines specific testing steps, input data, and expected outcomes to verify software functionality. View full explanation
Test Environment: The setup of software and hardware conditions under which testing is performed, including configurations and test data. View full explanation
Test Execution: The process of running test cases and recording actual results to verify if software behaves as expected. View full explanation
Test Plan: A detailed document that outlines the testing approach, objectives, resources, schedule, and procedures for evaluating a product or system View full explanation
Test Plans: Detailed documents that outline the scope, approach, resources, and schedule of testing activities for verifying product functionality and performance View full explanation
Test Scripts: Documented procedures or code that define step-by-step instructions for testing specific functionality or features of a product. View full explanation
Test Strategy: A high-level document that describes the overall testing approach, techniques, and processes for a software project. View full explanation
Testing Documentation: Documents that record the objectives, processes, and expected results of software testing, including test plans, test cases, and bug reports. View full explanation
TestRail: A test case management tool that helps QA teams organize, track, and manage their testing efforts and results View full explanation
Text Layer: An invisible layer of selectable text embedded in a PDF that enables search functionality and text selection View full explanation
Third-Party Audit: An independent evaluation conducted by an external organization to verify compliance, processes, or documentation accuracy View full explanation
Third-party Integration: The ability of software to connect and work with external applications or services developed by other companies View full explanation
Third-party Tools: External software applications or services developed by companies other than the primary platform provider, often integrated to extend functionality. View full explanation
Ticketing Systems: Software platforms used to track, manage, and resolve customer support requests and issues through organized case management. View full explanation
Time to Market: The duration from product conception to its availability for users, which can be reduced through efficient documentation processes that don't delay product launches. View full explanation
TMS (Transportation Management System): Transportation Management System - software that helps plan, execute, and optimize the movement of goods in supply chains View full explanation
Tooltips: Small pop-up text boxes that appear when hovering over or clicking on UI elements to provide contextual information or explanations. View full explanation
Topic-Based Authoring: A documentation approach where content is broken down into small, reusable pieces or topics that can be combined into different publications View full explanation
Touchpoints: Any point of contact or interaction between a customer and a company throughout the customer journey, including websites, apps, support calls, and physical locations. View full explanation
ToV (Tone of Voice): Tone of Voice - the consistent personality and style used in written communication that reflects a brand's character and values View full explanation
Traceability: The ability to track and document the history, location, and application of items or processes throughout their lifecycle for accountability and compliance purposes View full explanation
Traceability Matrix: A document that maps and traces requirements, test cases, and validation activities to ensure complete coverage and regulatory compliance View full explanation
Traffic: The volume of users, requests, or data flowing through a website, application, or network system at any given time. View full explanation
Training Course Book: Educational material designed to teach specific skills or knowledge through structured lessons and exercises in a technical subject. View full explanation
Training data: Information and examples used to teach AI systems how to perform specific tasks and respond appropriately to various scenarios. View full explanation
Training Manual Template: A pre-structured framework or blueprint that provides a standardized format for creating consistent training documentation across an organization. View full explanation
Translated Documentation: Technical documents that have been converted from one language to another to serve international audiences. View full explanation
Translation Marketplace: A platform that connects businesses needing translation services with professional translators and translation tools. View full explanation
Tribal Knowledge: Unwritten, informal knowledge and practices that exist within an organization but are not formally documented or standardized. View full explanation
Troubleshooting: The systematic process of identifying, diagnosing, and resolving problems or issues in systems, processes, or equipment View full explanation
Troubleshooting Guides: Step-by-step documentation that helps users identify, diagnose, and resolve common technical problems or issues. View full explanation
Tutorial Documentation: Learning-oriented documentation designed to teach users fundamental concepts and skills through hands-on, guided exercises. View full explanation

U

UI (User Interface): User Interface - the visual elements and interactive components through which users interact with a software application or website. View full explanation
UL (Underwriters Laboratories): Underwriters Laboratories - independent safety certification organization that tests and certifies products for safety standards in North America. View full explanation
Unique Selling Features: Distinctive characteristics or benefits of a product that differentiate it from competitors and provide value to customers. View full explanation
Up-selling: A sales strategy that encourages customers to purchase a higher-end or more expensive version of a product they're already considering. View full explanation
Upfront Payment: A payment method where the full amount for a service or subscription is paid in advance, often in exchange for discounts or special terms. View full explanation
UPI (Unified Payments Interface): Unified Payments Interface - a real-time payment system that facilitates inter-bank transactions through mobile platforms View full explanation
URL Slugs: The user-friendly, readable part of a URL that describes the page content, typically appearing after the domain name and helping with SEO and navigation View full explanation
Use Case: A description of how a user will interact with a specific feature or function of a product, explaining the benefit and practical application. View full explanation
User Access Controls: Security features that determine which users can view, edit, or manage specific documents or sections of a platform View full explanation
User Adoption: The process by which users begin to use and integrate a new system, tool, or technology into their regular work practices View full explanation
User Authentication: The process of verifying a user's identity before granting access to systems, documents, or applications, typically through passwords or other credentials. View full explanation
User Documentation: Documentation created specifically for end-users that explains how to use a completed product, including manuals, tutorials, and troubleshooting guides. View full explanation
User Engagement: The level of interaction, participation, and connection that users have with content, documentation, or a platform. View full explanation
User Experience: The overall experience and satisfaction a person has when interacting with a product, service, or documentation, including ease of use and accessibility. View full explanation
User Feedback: Information, opinions, and suggestions provided by users about their experience with a product or service, used to improve functionality and usability. View full explanation
User Feedback Loops: Interactive mechanisms that allow users to provide comments, suggestions, or ratings on documentation to facilitate continuous improvement. View full explanation
User Flow: The path taken by a user to complete a task on a website or application, mapping out each step from entry point to final interaction View full explanation
User Guide: A document that provides step-by-step instructions and information to help users understand how to operate or use a product or service View full explanation
User Guides: Step-by-step documentation that helps users accomplish specific tasks or solve particular problems with a product or service. View full explanation
User Interface: The visual elements and interactive components through which users interact with software applications or digital products. View full explanation
User Journey: A visual or narrative representation of the complete experience a user has with a product, from initial awareness through all touchpoints and interactions. View full explanation
User Journey Mapping: The process of creating a visual representation of the steps a user takes when interacting with a product or service View full explanation
User Manual: A technical document that provides step-by-step instructions and information to help users understand, operate, and maintain a product or software application. View full explanation
User Manuals: Detailed reference documents that provide comprehensive instructions, specifications, and troubleshooting information for a product. View full explanation
User Onboarding: The process of introducing new users to a software application through guided experiences that help them understand key features and workflows. View full explanation
User Penetration: The percentage of a target market or population that uses a particular product or service View full explanation
User Permissions: Access control settings that determine what actions different users can perform and what content they can view or edit within a system. View full explanation
User Persona: A detailed profile representing the characteristics, needs, and behaviors of a target audience used to guide content creation and design decisions. View full explanation
User Personas: Detailed profiles describing the target audience for a product, including demographics, needs, and problems the product will solve. View full explanation
User Roles and Permissions: A security system that defines what actions different types of users can perform and what content they can access within a platform. View full explanation
User Segmentation: The practice of dividing users into distinct groups based on characteristics, behaviors, or needs to provide targeted content and experiences. View full explanation
User Stories: Short, simple descriptions of a feature told from the perspective of the person who desires the new capability, typically following the format 'As a [user], I want [goal] so that [reason]'. View full explanation
User Testing: The process of evaluating a product by testing it with real users to identify usability issues and gather feedback View full explanation
User-Friendly Design: An interface or layout approach that prioritizes ease of use, intuitive navigation, and accessibility for the target audience. View full explanation
User-friendly Interface: A software design that is intuitive, easy to navigate, and requires minimal training for users to operate effectively View full explanation
USP (Unique Selling Points): Unique Selling Points - distinctive features or benefits that differentiate a product from competitors and provide value to customers View full explanation
UX (User Experience): User Experience - the overall experience and satisfaction a user has when interacting with a product, system, or documentation. View full explanation
UX Documentation (User Experience Documentation): Documentation that describes a product's user experience, including user personas, wireframes, prototypes, and style guidelines. View full explanation

V

V&TE (Validation and Test Engineer): Validation and Test Engineer - professionals responsible for ensuring medical devices meet safety, efficacy, and regulatory compliance standards through rigorous testing and documentation View full explanation
Validation: The documented process of demonstrating that a system, process, or method consistently produces results that meet predetermined specifications and quality attributes. View full explanation
Validation Engineer: A professional responsible for ensuring that manufacturing processes, systems, and equipment meet regulatory requirements and operate consistently within specified parameters in industries like biotech. View full explanation
Validation Engineers: Specialized professionals in pharmaceutical manufacturing who ensure that equipment, processes, and systems meet strict regulatory standards and function as intended for drug production. View full explanation
Validation Protocols: Detailed documented procedures that outline the purpose, methods, acceptance criteria, and steps for testing medical devices to ensure they meet specifications View full explanation
Version 1.0: The first major release of a software product or feature that includes all essential functionality for public or production use. View full explanation
Version Control: A system that tracks and manages changes to documents or files over time, allowing users to access previous versions and prevent conflicts when multiple people edit the same document. View full explanation
Version History: A chronological record of changes made to a document or file over time, allowing users to track modifications and revert to previous versions if needed. View full explanation
Versioning: The practice of creating and managing different iterations or releases of documentation to track changes and maintain multiple versions simultaneously. View full explanation
Versioning System: A method for tracking and managing different versions of documents or software, allowing teams to maintain history and control changes over time. View full explanation
Video Interviews: Remote interview sessions conducted through video conferencing technology, allowing real-time visual and audio communication between interviewers and candidates. View full explanation
Video Timestamp: A feature that allows users to mark and reference specific time points within video content for easy navigation and information retrieval. View full explanation
Virtual Assistant: An AI-powered software program that can perform tasks, answer questions, and provide services through voice or text interactions. View full explanation
Virtual Books: Digital containers that organize related documentation content into book-like structures for easier navigation and management. View full explanation
Virtual Shelves: Digital organizational structures that group and categorize virtual books or documentation collections, similar to physical library shelves. View full explanation
Visual Aids: Graphical elements such as diagrams, screenshots, videos, and infographics used to enhance understanding and retention in documentation. View full explanation
Visual Dashboard: A graphical user interface that displays key information, metrics, and controls in an organized, easy-to-understand visual format. View full explanation
Visual Learning: An educational approach that uses images, videos, diagrams, and other visual aids to help people understand and retain information more effectively View full explanation
Visual Studio Code: A free, open-source code editor developed by Microsoft that supports multiple programming languages and extensions View full explanation
VPN (Virtual Private Network): Virtual Private Network - a secure connection that encrypts internet traffic and masks the user's location, commonly used for secure remote access. View full explanation
Vulnerability Remediation: The process of identifying, prioritizing, and fixing security weaknesses or flaws in software systems to prevent potential exploitation View full explanation
Vulnerability Scanner: Automated software tools that systematically scan systems and networks to identify known security vulnerabilities and misconfigurations View full explanation

W

Web Analytics: The measurement, collection, analysis, and reporting of web data to understand user behavior and optimize website or documentation performance View full explanation
Web App Manifest: A JSON file that provides metadata about a web application, enabling it to be installed on devices like a native app View full explanation
Web Portal: A web-based platform that serves as a gateway to information, applications, and services for a specific audience View full explanation
Webhooks: HTTP callbacks that automatically send real-time data from one application to another when specific events occur, enabling instant communication between web applications. View full explanation
White Labeling: The practice of customizing documentation or software with a client's branding and visual identity instead of the original provider's View full explanation
White Space: Empty areas in a document layout without text or graphics, used strategically to improve readability and visual organization. View full explanation
Whitepaper: An authoritative document that presents detailed information, research findings, or solutions to specific technical problems or industry challenges. View full explanation
Wiki: A collaborative platform that allows multiple users to create, edit, and organize interconnected web pages and documentation View full explanation
Wireframe: A basic structural blueprint or layout that shows the arrangement and hierarchy of content in a document or interface View full explanation
Wireframes: Basic visual guides that represent the skeletal framework of a product's interface, showing layout and functionality without detailed design elements. View full explanation
WMS (Warehouse Management System): Warehouse Management System - software that controls and manages warehouse operations including inventory tracking and order fulfillment View full explanation
Work Instructions: Detailed step-by-step documents that provide specific guidance on how to perform particular tasks or operations in a manufacturing environment View full explanation
Workflow: A sequence of processes or steps that work must pass through from initiation to completion, often automated in documentation management systems. View full explanation
Workflow Approval: A systematic process where content or documents must be reviewed and approved by designated users before being published or made available View full explanation
Workflow Automation: The use of software to automatically execute business processes and tasks according to predefined rules, reducing manual intervention and improving efficiency. View full explanation
Workflow Efficiency: The optimization of business processes to reduce time, effort, and resources while maintaining or improving output quality View full explanation
Workflow Integration: The seamless connection of documentation processes with existing business systems and procedures to maintain operational continuity. View full explanation
Workflow Management: The coordination and automation of business processes and tasks, including assignment of responsibilities, tracking progress, and managing deadlines. View full explanation
Workflow Optimization: The process of improving and streamlining business processes to increase efficiency, reduce errors, and enhance collaboration between teams. View full explanation
Workflow Organization: The systematic arrangement and management of tasks, processes, and documentation to optimize efficiency and productivity View full explanation
Workflow Synchronization: The process of coordinating and aligning different work processes and tools to ensure seamless data flow and task management. View full explanation
Workflows: A series of sequential steps or processes that define how tasks are completed and information flows through an organization View full explanation
Workspace: A digital environment or platform where team members can collaborate, create, edit, and manage documents and projects in an organized manner View full explanation
Workspace Users: Team members who have been granted access to collaborate on documentation projects within a shared digital workspace or platform. View full explanation
Workspaces: Organizational containers within documentation platforms that group related content, users, and settings for easier management and access control. View full explanation
WYSIWYG (What You See Is What You Get): What You See Is What You Get - an editor that allows users to see how content will appear in its final form while editing, without needing to know code. View full explanation

Z

Zettabytes: A unit of digital information storage equal to one trillion gigabytes, used to measure extremely large amounts of data View full explanation

Glossary Stats

Total Terms: 1063
Articles Referenced: 190

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