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How to Reconcile a Bank Account in Sage Intacct

Bank reconciliation is a critical process for any business. It should be performed at least once per month, or more frequently depending on the size of your business, to maintain accurate financial records and detect discrepancies early. This guide explains how to reconcile a bank account in Sage Intacct by comparing the transactions recorded in Sage Intacct against the actual transactions in your real bank account, catching erroneous entries caused by user error or fraudulent activity along the way.

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Video: Sage Intacct - Bank Reconciliation User Guide by Acuity Solutions - Sage (2023). All credit for the demonstration goes to the creator; watch the original on YouTube. The written guide below was generated from this video by Docsie. Creator? Request a change or removal.

Bank reconciliation is a critical process for any business. It should be performed at least once per month, or more frequently depending on the size of your business, to maintain accurate financial records and detect discrepancies early. This guide explains how to reconcile a bank account in Sage Intacct by comparing the transactions recorded in Sage Intacct against the actual transactions in your real bank account, catching erroneous entries caused by user error or fraudulent activity along the way.

Prerequisites

Confirm where your bank account was created

Before you reconcile a bank account in Sage Intacct, determine whether the account was created at the top level or at the entity level, since this affects which permissions you need.

  • If the bank account was created at the top level, you must have access to the top-level company to process the reconciliation.
  • If the bank account was created at the entity level, you must have the correct permissions within that specific entity to perform the reconciliation.
Sage Intacct dashboard showing the "Top level" company selection and navigation options
Sage Intacct dashboard showing the "Top level" company selection and navigation options

Switch between top-level and entity-level views

Use the company/entity dropdown menu to select the appropriate level, such as Top level or a specific entity like TRAIN—Training. Make sure you have the necessary permissions for whichever level you select.

Dropdown menu in Sage Intacct for selecting a company or entity, including Top level, USA, Canada, United Kingdom, Australia, South Africa, and TRAIN—Training
Dropdown menu in Sage Intacct for selecting a company or entity, including Top level, USA, Canada, United Kingdom, Australia, South Africa, and TRAIN—Training

Review the required permissions

Each reconciliation task requires a specific permission:

  • Match transactions: Requires "Reconcile Bank – List, View, Add, Edit, Delete" or the equivalent for credit cards.
  • Reconcile the account: Requires "Reconcile Bank – Reconcile".
  • View reconciliation history reports: Requires "Reconcile Bank – Report".
  • Reopen a reconciliation: Requires both "Reconcile Bank – Reopen" and "Report".
  • Create and manage rules: Requires "Bank Transaction Rules – List, View, Add, Edit, Delete".
  • Create and manage rule sets: Requires "Bank Transaction Rule Sets – List, View, Add, Edit, Delete".

If your company uses bank feeds, confirm the following additional permissions are set:

  • Viewing bank feed transactions: Requires "Bank Transactions – List, View".
  • Ignoring a bank feed transaction: Requires "Bank Transactions – Ignore".
  • Manually matching transactions: Requires "Bank Transactions – List, View, Manual Match".
  • API calls: Requires "Bank Transactions for Integrations – View, Add, Delete".
Help screen showing permissions tables for bank feed transactions
Help screen showing permissions tables for bank feed transactions

Reconciling a bank account

Step 1: Navigate to the reconciliation module

From the Sage Intacct dashboard, select the correct company or entity. Click Cash Management in the top navigation bar, select All, then choose Reconciliation and Bank from the dropdown menu.

Sage Intacct dashboard with Cash Management selected, showing navigation to reconciliation modules
Sage Intacct dashboard with Cash Management selected, showing navigation to reconciliation modules

Step 2: Select the account to reconcile

In the Reconcile Bank Account window, choose the appropriate bank account from the Account to reconcile dropdown, for example "Current Account--Halifax (GBP)".

Step 3: Enter the statement information

Fill in the following fields exactly as they appear on your bank statement:

  • Beginning balance cutoff date: The opening date from your bank statement (e.g., 01/09/2022).
  • Statement ending date: The closing date from your bank statement (e.g., 30/09/2022).
  • Statement ending balance: The closing balance from your bank statement (e.g., 3,800.00).

These values must match your bank statement exactly. Errors here can prevent successful reconciliation, cause missing or extra transactions, or make it impossible to reconcile to zero.

Reconciliation dialog with fields for beginning balance cutoff date, statement ending date, and statement ending balance filled in
Reconciliation dialog with fields for beginning balance cutoff date, statement ending date, and statement ending balance filled in

Step 4: Attach supporting documentation (optional)

Use the Attachment field to upload relevant documents, such as a PDF copy of your bank statement, for audit and reference purposes.

Reconciliation dialog showing the attachment field for uploading documents
Reconciliation dialog showing the attachment field for uploading documents

Step 5: Continue to the reconciliation screen

Click Continue to proceed to the main reconciliation screen.

Step 6: Review the difference and amount to reconcile

On the Reconcile Bank Account screen, review the list of unreconciled transactions up to the statement ending date you entered. The screen displays:

  • Unmatched transactions: Number of transactions not yet reconciled (e.g., 4).
  • Unmatched amount: Total value of unmatched transactions (e.g., 3,800.00).
  • Matched cheques/debits and deposits/credits: Amounts already matched (e.g., 0.00).
  • Beginning balance, statement ending balance, book balance: Key balances for reference.
  • Difference: The amount remaining after the ending book balance is compared to the statement ending balance.
  • Uncleared: Total value of uncleared items affecting the general ledger (e.g., 3,800.00).
  • Amount to reconcile: Total amount that still needs to be reconciled (e.g., 3,800.00).

The Difference field is calculated as the difference between the book balance and the statement ending balance, and it should read 0.00 once all transactions are matched. If it doesn't, review your unmatched or uncleared items. The Amount to reconcile field shows the total value of transactions that still need to be matched, and this must also reach 0.00 before you can finish the reconciliation.

Reconcile Bank Account screen highlighting the Difference and Amount to Reconcile fields, with the transaction list and filter options visible
Reconcile Bank Account screen highlighting the Difference and Amount to Reconcile fields, with the transaction list and filter options visible

Step 7: Review the transaction list

Below the summary, the detailed transaction list shows:

  • GL post date
  • Bank amount
  • Payee
  • Transaction type (e.g., Cheques/Debits)
  • Payment type (e.g., AP Payment)
  • Transaction date
  • Transaction currency and amount
  • Base amount

Step 8: Apply filters to locate transactions

Use the filter options above the transaction list to narrow down the displayed transactions:

  • State: Filter by Unmatched, Matched, or All.
  • Transaction type: Filter by Cheques/Debits, Deposits/Credits, or All.
  • Bank amount: Enter a specific amount or range.
  • Cheque no/Doc no range: Specify a range to filter by document or cheque number.

Click Apply filters to update the transaction list based on your criteria, or Clear filters to return to the original, unfiltered view. For more advanced filtering, click More filters to access options such as filtering by general ledger posting date or setting a value range.

Reconcile Bank Account screen with filter options and the "Apply filters" button highlighted, showing all unmatched transactions
Reconcile Bank Account screen with filter options and the "Apply filters" button highlighted, showing all unmatched transactions

Step 9: Match transactions with your bank statement

Once you have filtered and reviewed the transactions, compare them with your bank statement. Select the checkboxes next to each transaction that matches your statement, then click Match transactions to mark them as reconciled. Confirm that every transaction is matched so that the Amount to reconcile becomes 0.00.

Automating reconciliation with bank transaction rules

Sage Intacct lets you import bank transactions from a CSV or QIF file, or via a bank feed, to speed up the reconciliation process. After importing, you can use rulesets to automatically match incoming transactions to those already in your ledger.

To match imported transactions automatically, create a ruleset and assign it to the relevant bank account. Rulesets contain individual instructions, called rules, that tell Sage Intacct how to handle imported transactions. There are two types of rules:

  • Matching rules: Define how to identify and match imported transactions to existing records.
  • Creation rules: Specify how to create new transactions in Sage Intacct from imported data.

After applying a ruleset, you can manually match any remaining transactions to complete the reconciliation.

Understand the structure of rules

Rules are divided into two main types: Matching and Creation. Matching rules match imported bank transactions to existing transactions, while creation rules generate new transactions based on imported information. Rules are organized into Rule Sets, which can contain multiple rules prioritized to prevent unintentional matches.

Diagram showing "RULES" at the top branching into "MATCHING" (highlighted) and "CREATION"
Diagram showing "RULES" at the top branching into "MATCHING" (highlighted) and "CREATION"
Diagram showing "RULES" at the top branching into "MATCHING" and "CREATION", both connected to "RULE SETS"
Diagram showing "RULES" at the top branching into "MATCHING" and "CREATION", both connected to "RULE SETS"

Step 1: Navigate to the rule creation screen

Go to the Cash Management module, then from the main dashboard select Setup > Reconciliation Rules > Rules. The "Current Accounts" screen displays a list of accounts, including account IDs, numbers, bank names, currencies, and reconciliation statuses.

Step 2: Start creating a matching rule

On the "Rule" creation screen, fill in the following details:

  • Type: Select "Match rule" from the dropdown menu.
  • ID: Enter a unique identifier, e.g., "Matching Rule Example".
  • Name: Enter a descriptive name, e.g., "Matching Rule Example".
  • Description: Provide a brief description, e.g., "Matching Rule Example".
  • Status: Set to "Active".

Step 3: Configure transaction matching criteria

In the "Filter transaction by" section, specify criteria to determine which transactions the rule applies to. In "Group transactions by," you can group by document number or posting date for both Intacct and bank transactions. In "Matching conditions," set the first row's Bank transaction field to "Amount," the Operator to "equals," and the corresponding Intacct field to "Amount."

Rule creation screen with the dropdown open under Bank transactions, showing "Amount" selected
Rule creation screen with the dropdown open under Bank transactions, showing "Amount" selected

Step 4: Set date matching options

Add a second matching condition: set Bank transaction field to "Posting date," choose the operator "equals" for exact date matching or "within" to match transactions within a date range, and select the corresponding Intacct field, such as "Posting date."

Step 5: Apply additional filters (optional)

Use the "Filter transaction by" section to further refine which transactions are included. For example, filter by Data source to include only debit transactions, or by Field to filter by currency or other transaction attributes. Add as many filters as needed to target specific transaction types.

Rule creation screen with the "Filter transaction by" section highlighted, showing multiple filter rows available
Rule creation screen with the "Filter transaction by" section highlighted, showing multiple filter rows available

By following these steps, you create a matching rule that identifies and matches imported bank transactions to existing records based on amount, date, and any additional filters you specify, ensuring accurate and efficient reconciliation of your bank data.

Step 6: Save and review existing rules

Click Save to add your configured rule to the list of existing rules. The "Rules" screen displays all current rules in a table, with columns for:

  • ID (e.g., 001, 002, 003, Matching Rule Example)
  • Type (e.g., match)
  • Name (e.g., Simple Amount, Doc Num, and Date match)
  • Description (e.g., Simple Rule that matches date, doc number, and amount)
  • Assoc. rule sets (number of associated rule sets)
  • Created on and Modified date
  • Ownership status (e.g., Not Owned)

Use the Add button to create a new rule.

Rules screen showing a list of existing rules with columns for ID, Type, Name, Description, Assoc. rule sets, Created on, Modified date, and ownership status, with the Add button highlighted
Rules screen showing a list of existing rules with columns for ID, Type, Name, Description, Assoc. rule sets, Created on, Modified date, and ownership status, with the Add button highlighted

Creating transaction creation rules

Step 1: Enter creation rule details

On the "Rule" creation screen, fill in the Details section:

  • Type: Select "Create rule" from the dropdown.
  • ID: Enter a unique identifier, e.g., "Creation Rule Example".
  • Name: Enter a descriptive name, e.g., "Creation Rule Example".
  • Description: Provide a brief description, e.g., "Creation Rule Example".
  • Status: Set to "Active".

Step 2: Set transaction filters

In the Filter transaction by section, configure the criteria that determine which imported bank transactions trigger the creation rule. Set Data source to "Bank transactions" and click the Field dropdown to select "Posting date."

Rule creation screen with the Field dropdown open, showing options like Posting date, Transaction type, Document type, Document number, Amount, Description, Currency, and Feed type
Rule creation screen with the Field dropdown open, showing options like Posting date, Transaction type, Document type, Document number, Amount, Description, Currency, and Feed type

Choose "greater than" for the Operator to specify transactions after a certain date, then click the calendar icon and select the desired start date for the Value, e.g., 01/09/2022.

Rule creation screen with Posting date, greater than, and the calendar date picker open for selecting the value
Rule creation screen with Posting date, greater than, and the calendar date picker open for selecting the value

Step 3: Define the transaction to create

In the Define transaction to create section, select "Journal entry" from the Transaction type dropdown. The Transaction template field is required for all creation rules; if you don't have one set up, you'll need to create it.

Rule creation screen with Transaction type set to Journal entry and the Transaction template field marked as required
Rule creation screen with Transaction type set to Journal entry and the Transaction template field marked as required

Step 4: Create a transaction template

If you need a new template, a "Transaction Template for Journal Entry" dialog appears. Fill in:

  • ID: Enter a unique template ID, e.g., "Transaction Template Example".
  • Name: Enter a template name, e.g., "Transaction Template Example".
  • Description: Provide a description, e.g., "Transaction Template Example".
  • Posting state: Choose "Draft" (default) or "Posted".
Transaction Template for Journal Entry dialog with fields for ID, Name, Description, Posting state (Draft selected), and Journal
Transaction Template for Journal Entry dialog with fields for ID, Name, Description, Posting state (Draft selected), and Journal

Select the appropriate Journal from the dropdown, such as General Journal, Cash Receipts Journal, or Accounts Payable Journal. You can also optionally specify account, allocation, department, location, and memo details for the journal entry offset.

Step 5: Select the account for the journal entry

Click the Account dropdown in the Journal entry offset section and select the appropriate account from the list, for example 60300--Rent, 60310--Utilities, or 60320--Repairs and Maintenance. If you have allocations set up, you can also select the desired allocation method here.

Account dropdown open in the Journal entry offset section, displaying options such as 60310--Utilities, 60320--Repairs and Maintenance, and 60330--Insurance
Account dropdown open in the Journal entry offset section, displaying options such as 60310--Utilities, 60320--Repairs and Maintenance, and 60330--Insurance

Step 6: Specify department, location, and memo

Select the Department from the dropdown, such as 100--Sales, 200--Services, 300--Admin, 400--Marketing, or 500--IT. Choose the Location, for example TRAIN--Training, and enter a Memo if desired, such as "Transaction Template Example." The completed row displays all selected values for Account, Department, Location, and Memo.

Step 7: Save the transaction template

Click Save to create the transaction template. It will now be available for selection in the "Transaction template" field of your creation rule.

By following these steps, you create a creation rule that automatically generates new transactions in Sage Intacct based on imported bank data, using your specified filters and transaction templates.

Building a rule set

Step 1: Navigate to rule sets

To associate your new rule with a rule set, go to Cash Management > Setup.

Rules screen with the user about to click Cash Management in the navigation bar
Rules screen with the user about to click Cash Management in the navigation bar

Step 2: Create or edit a rule set

In the Rule Set screen, fill in:

  • ID: Rule Set Example
  • Name: Rule Set Example
  • Description: Rule Set Example
  • Status: Active
  • Account type: Bank (selected from dropdown)

The Rules section initially shows "No records to display." Click Select rules to add rules to this rule set.

Step 3: Select and add rules to the rule set

In the Select rules dialog, check the boxes for the rules you want to include, such as Matching Rule Example and Creation Rule Example. Click Add or Add & close to associate the selected rules with the rule set.

Step 4: Prioritize rules within the rule set

The order of rules in a rule set matters: rules are evaluated in sequence, and prioritization helps prevent unintentional matches or erroneous transaction creation. Use the drag-and-drop handles (three horizontal lines) to reorder rules, placing matching rules above creation rules so Sage Intacct attempts to match existing transactions before creating new ones.

For example, in the Rule Set Example, the rules might initially list as:

  • Creation Rule Example (Create rule, Active)
  • Matching Rule Example (Match rule, Active)

Adjust the order so that Matching Rule Example is listed first, followed by Creation Rule Example.

Rule Set screen showing Matching Rule Example and Creation Rule Example listed, with drag-and-drop handles visible for prioritizing rule order
Rule Set screen showing Matching Rule Example and Creation Rule Example listed, with drag-and-drop handles visible for prioritizing rule order

Step 5: Save the rule set

Click Save in the upper right corner to finalize your rule set configuration. This ensures your prioritized rules apply automatically during bank reconciliation, reducing the risk of errors.

Rule Set screen with Matching Rule Example listed first, followed by Creation Rule Example, and the Save button visible in the upper right corner
Rule Set screen with Matching Rule Example listed first, followed by Creation Rule Example, and the Save button visible in the upper right corner

Step 6: Confirm associated accounts

Click the Accounts tab next to "Rule set." Under "Associated accounts," confirm Account type is set to Bank, and verify the following account is listed:

  • Account ID: Current Account I
  • Account name: Halifax
  • Status: Active
  • Currency: GBP
Accounts tab showing associated bank account details
Accounts tab showing associated bank account details

Importing bank transactions

Step 1: Navigate to the import screen

Return to the Sage Intacct home dashboard. Always download a new blank template from Sage Intacct before importing information. Locate the Applications menu on the left.

Click the Applications dropdown, select Cash Management, then under "Reconciliation," choose Bank.

Applications menu open with Cash Management and Bank Reconciliation options highlighted
Applications menu open with Cash Management and Bank Reconciliation options highlighted

Step 2: Begin the bank reconciliation process

In the "Reconcile Bank Account" screen, a "Reconciliation" dialog appears. Select the account to reconcile, for example Current Account I – Halifax (GBP), then click the Import link under "More options."

Step 3: Download and prepare the bank transaction template

On the import screen, click the link to download the Bank transaction template and open the downloaded Excel file. Enter your bank transaction data, ensuring columns such as POSTING DATE, TRANSACTION TYPE, DOCUMENT TYPE, DOCUMENT NUMBER, PAYEE, AMOUNT, and DESCRIPTION are filled in. Save the completed file as a CSV.

Step 4: Import the completed CSV file

Return to the import dialog in Sage Intacct, click Choose Files, and select your saved CSV file, for example Bank_Reconciliation.csv. Click Open to upload the file.

Step 5: Confirm the applied rule set

After uploading, the "Reconciliation" dialog displays the Applied rule set option. Review the current rule set applied to the account and make any necessary changes. Confirm all reconciliation details are correct:

  • Account to reconcile: Current Account I – Halifax (GBP)
  • Beginning balance cutoff date: 01/09/2022
  • Statement ending date: 30/09/2022
  • Statement ending balance: 263,084.50

Click Continue to proceed.

Reconciliation dialog showing the applied rule set and reconciliation details
Reconciliation dialog showing the applied rule set and reconciliation details

By following these steps, you ensure your bank reconciliation process in Sage Intacct is accurate and uses the correct rule sets and templates for importing transactions.

Step 6: Let Sage Intacct match or create transactions

After importing your bank transactions, Sage Intacct automatically matches or creates transactions according to the rules you configured. On the "Reconcile Bank Account" screen, review:

  • Account details (e.g., Current Account I – Halifax (GBP))
  • Statement ending date, last reconciled, unmatched transactions, matched deposits/credits, balances, and difference

Use the tabs to view "Intacct" and "Bank" transactions. Filter by state, transaction type, bank amount, cheque/document number, or use "More filters." Click Match transactions or Unmatch transactions as needed. The transaction list includes columns for GL post date, cheque/document number, bank amount, payee, description, transaction type, payment type, transaction date, currency, amount, and state.

Reconcile Bank Account screen showing unmatched and matched transactions, filters, and the transaction list
Reconcile Bank Account screen showing unmatched and matched transactions, filters, and the transaction list

Setting up bank feeds

Prerequisite: Enable ISO country codes

Before using bank feeds, ensure ISO country codes are enabled for your company. Navigate to Company Information under the "Company" menu, and in the "General information" tab, verify the Use ISO country codes checkbox is checked. This setting is required to receive bank feeds.

Company information screen with the Use ISO country codes checkbox enabled
Company information screen with the Use ISO country codes checkbox enabled

Step 1: Subscribe to Sage Cloud Services

Scroll down to the Sage Cloud Services section in the Subscriptions menu. If you're not already subscribed, enable the toggle to subscribe. If you are already subscribed, the Configure option will be visible.

Subscriptions screen showing Sage Cloud Services with the Configure option enabled
Subscriptions screen showing Sage Cloud Services with the Configure option enabled

Step 2: Configure Sage Cloud Services and enable bank feeds

Click Configure next to Sage Cloud Services. In the configuration screen, check Enable bank feeds. Optionally, enable Enable bank file payment and Enable online VAT and GST filing if required. Review the list of entities and confirm the Status for each is "Subscribed," so every entity in your organization is automatically subscribed and can use bank feeds. Click Save to apply your changes.

By following these steps, you ensure Sage Intacct is properly configured to automate bank reconciliation using rule sets and bank feeds, with all necessary prerequisites and subscriptions enabled for your company and entities.

Step 3: Connect each account at the entity level

Each bank account must be connected separately for each entity within Sage Intacct. The dashboard displays a banner reading "NOW AT ENTITY LEVEL" to indicate you are working at the entity level. Make sure you are on the main Sage Intacct dashboard, where you can access applications and resources.

Sage Intacct dashboard with the "NOW AT ENTITY LEVEL" banner, showing navigation menus and product updates
Sage Intacct dashboard with the "NOW AT ENTITY LEVEL" banner, showing navigation menus and product updates

Go to the Cash Management application from the main menu, click Setup, then Accounts. Select the account type you want to connect to a bank feed, for example Current Account B. The screen displays account details such as account number, bank name, routing number, country, status, and currency.

Current Account Information screen with account details and navigation tabs (Details, Cheque printing, Bank file, Banking cloud, Payment providers)
Current Account Information screen with account details and navigation tabs (Details, Cheque printing, Bank file, Banking cloud, Payment providers)

Step 4: Connect to your bank via Banking Cloud

Click the Banking cloud tab within the account information screen, then click Connect to begin the bank connection process. A new screen prompts you to find your bank. Use the search bar to enter your bank's name, or select from the list of available banks, such as HSBC, Lloyds, Barclays, Santander, TSB, Starling, Tide, or Royal Bank of Scotland. Confirm the correct country is selected, for example United Kingdom.

Step 5: Sign in and select the account and start date

After clicking Connect, sign in to your online banking as prompted, select the appropriate bank account, and choose the start date for which you want to begin downloading bank transactions into Sage Intacct.

Step 6: Verify connection and review bank feed status

Once connected, the Banking cloud tab displays the connection status as "Connected," along with details such as:

  • Account name and number (e.g., Current Account B – Halifax 12345678)
  • Banking cloud provider (e.g., Sage Demo Bank Demo Bank)
  • Last bank feed date (e.g., 27/09/2022)
  • Status: Connected

Use the Refresh, Disconnect, or Edit sign-in info buttons as needed.

Understand automatic matching with bank feeds

Each time you refresh a bank feed, incoming transactions are automatically matched to existing transactions in Sage Intacct, reducing manual effort and increasing reconciliation accuracy.

Sage Intacct dashboard showing product updates and navigation menu, indicating a return to the main screen after reconciliation
Sage Intacct dashboard showing product updates and navigation menu, indicating a return to the main screen after reconciliation

Bank feeds use the same rules and rule sets as when importing transactions manually, so transactions are matched or created automatically according to your configured rules.

What's next

Once you understand how to reconcile a bank account in Sage Intacct manually, consider setting up bank transaction rules and rule sets to automate matching and transaction creation. From there, you can import transactions via CSV/QIF files or connect a live bank feed through Banking Cloud, so that each refresh automatically matches incoming transactions against your rules and reduces the manual work required for future reconciliations.

Sage Intacct Bank Reconciliation User Guide title screen, with Acuity and Sage Business Partner branding
Sage Intacct Bank Reconciliation User Guide title screen, with Acuity and Sage Business Partner branding
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