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Feature Matrix

360Learning vs Tettra: Enterprise Feature Breakdown

A comprehensive side-by-side comparison of enterprise capabilities including security, compliance, administration, scalability, and support commitments.

Enterprise Capability
360Learning
Tettra
SOC 2 Certification SOC 2 Type II
GDPR Compliance
HIPAA Compliance
EU Data Residency EU (France-based)
SSO / SAML Business plan (SAML, OAuth) Professional plan (SAML)
Audit Logs
Role-Based Access Control
Granular Permissions
Published Uptime SLA Enterprise SLA
Dedicated Support Business plan Professional plan
API Access Business plan Scaling+ plan
Custom Branding Professional plan only
Custom Domain Custom learning portal
Multi-Tenant Portals
Analytics & Reporting Advanced on Business plan Scaling+ plan
HR System Integrations Workday, BambooHR, SAP SuccessFactors
Slack Integration Core feature (AI Q&A)
Auto-Translation AI translation for courses
Multi-Language Support
Content Version Control Basic page history

Data as of February 2026. Features are based on publicly available information and vendor documentation. Enterprise capabilities may vary by contract and region.

Strengths & Weaknesses

Pros and Cons: 360Learning vs Tettra

360Learning

  • SOC 2 certified — meets a baseline enterprise security requirement Tettra lacks
  • EU data residency (France-based) providing GDPR-native compliance for European enterprises
  • Audit logs available for compliance and accountability tracking
  • SAML/OAuth SSO on Business plan for identity management integration
  • Strong HR system integrations (Workday, BambooHR, SAP SuccessFactors, Salesforce)
  • Advanced analytics for learning program measurement
  • AI-assisted collaborative course authoring at scale
  • Mobile app for distributed workforce training
  • Dedicated success manager on Business plan
  • No published numeric uptime SLA — enterprises cannot contractually enforce availability
  • HIPAA compliance not available — unsuitable for healthcare training
  • No multi-tenant portals for client-facing or partner training delivery
  • No documentation platform or knowledge base capabilities
  • Custom pricing for 100+ users lacks transparency for procurement teams
  • No content version control or documentation management
  • No embeddable widget for in-app or customer-facing help delivery

Tettra

  • Excellent Slack-native AI Q&A — surfaces knowledge base answers directly in Slack
  • Content verification system actively flags outdated documentation
  • Clean, minimal interface with very low onboarding friction
  • Affordable per-user pricing with a free tier for small teams
  • Basic version history for page-level rollback
  • Role-based access control for content segmentation
  • Simple Google Docs and Notion import for migration
  • No SOC 2 certification — a significant gap for enterprise procurement and vendor risk reviews
  • No published uptime SLA of any kind
  • No data residency options — all data hosted on Tettra's infrastructure
  • No audit logs for compliance or user activity tracking
  • No multi-language support — unusable for global enterprises
  • No auto-translation capability
  • No custom domain or external documentation portal
  • SAML SSO locked to Professional plan ($12/user/month)
  • No HR system integrations
  • No LMS, training, or certification capabilities

Deep Dive

How 360Learning and Tettra Compare in Detail

An in-depth analysis of enterprise readiness across four critical dimensions — security, scalability, administration, and support.

Security & Compliance

360Learning holds a meaningful edge in security credentials. It is SOC 2 Type II certified, GDPR-compliant, and EU data-resident — making it viable for European enterprise procurement and regulated industries that require third-party security attestation. Tettra offers only GDPR compliance with no SOC 2 certification, no audit logs, and no data residency controls, which creates significant friction in enterprise vendor risk assessments. Neither platform supports HIPAA, making both unsuitable for healthcare organizations. Enterprises in regulated industries will find 360Learning's security posture more defensible, though both fall short of the full compliance stack modern enterprises demand.

Scalability & Performance

360Learning scales to large internal training programs with its per-user Business plan accommodating 100+ users, supported by HR system integrations that sync learner data from Workday, SAP SuccessFactors, and BambooHR. Its mobile app and multi-language support extend reach to distributed global workforces. Tettra is designed for smaller internal teams — its free tier caps at 10 users, and its architecture is optimized for Slack-centric teams rather than large-scale enterprise deployments. Neither platform supports multi-tenant delivery for serving multiple client organizations simultaneously, which limits scalability for consulting firms, implementation partners, and enterprises with external training needs.

Administration & Control

360Learning provides audit logs, role-based access control, SAML/OAuth SSO, and a dedicated success manager on its Business plan — giving administrators meaningful control over user management, content governance, and compliance tracking. Its advanced analytics dashboard enables L&D teams to measure learning outcomes at scale. Tettra offers role-based permissions and basic page history but lacks audit logs entirely, limiting accountability and compliance reporting. SSO is restricted to the Professional tier ($12/user/month), and no custom domain or external portal capability exists. For enterprises requiring granular administrative control, 360Learning offers more robust tooling, though neither platform provides the full administrative depth enterprise knowledge operations require.

Support & SLA

360Learning commits to an Enterprise SLA for Business plan customers, though specific numeric uptime percentages are not publicly listed, requiring direct negotiation. A dedicated success manager is included on Business plans, providing relationship-based enterprise support. Tettra offers priority support on its Scaling plan ($8/user/month) and a dedicated success manager on Professional ($12/user/month), but publishes no uptime SLA of any kind — a significant gap for enterprises that need contractual availability guarantees. Neither vendor publicly advertises 99.9% or higher uptime commitments, which can complicate enterprise procurement processes where SLA minimums are required by IT or legal teams.

Our Recommendation

The Verdict: 360Learning vs Tettra

360Learning is the stronger enterprise choice between the two — it holds SOC 2 certification, EU data residency, audit logs, and deep HR integrations that Tettra simply cannot match. Tettra excels as a lightweight internal knowledge base for Slack-heavy teams but lacks the security credentials, compliance posture, and administrative controls that enterprise procurement teams require. Both platforms are internal-only tools with no multi-tenant delivery, no documentation management beyond their core use cases, and no real-time compliance monitoring.

360Learning

Choose 360Learning if you need...

  • An enterprise-grade collaborative LMS with SOC 2 certification and EU data residency for compliance-sensitive training programs
  • Deep HR system integrations with Workday, SAP SuccessFactors, and BambooHR to sync learner data automatically
  • AI-assisted collaborative course authoring where subject-matter experts co-create content at scale

Tettra

Choose Tettra if you need...

  • A lightweight internal knowledge base tightly integrated with Slack for AI-powered Q&A directly in team channels
  • A simple, low-friction wiki for small-to-medium teams migrating from Google Docs or Notion
  • An affordable internal documentation tool where SOC 2 and advanced enterprise controls are not procurement requirements
Our Pick

Docsie

Choose Docsie if you need...

  • SOC 2 Type II, GDPR, HIPAA-ready compliance with audit logs, granular permissions, and multiple SSO types (SAML, OAuth, OIDC, Azure AD, Okta) — covering what both 360Learning and Tettra miss
  • Multi-tenant portals delivering branded documentation and training to multiple clients or departments from a single knowledge base — a capability neither competitor offers
  • A unified platform combining knowledge management, built-in LMS with certifications, autonomous agents, 100+ language auto-translation, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR

Winner: Docsie

Docsie addresses the core enterprise gaps shared by both 360Learning and Tettra — delivering SOC 2 Type II compliance, published 99.9% uptime SLA, full audit logs, multi-tenant portal delivery, 100+ language support, and a built-in LMS with certifications, all on a platform capable of running on private infrastructure with zero external data exposure. Where 360Learning is limited to internal L&D and Tettra to internal wikis, Docsie provides the complete CONVERT → MANAGE → DELIVER → LEARN → AUTOMATE → MONITOR workflow that enterprise knowledge operations actually require.

Common Questions

360Learning vs Tettra: FAQ

Enterprise Readiness Specifics

Q: Does Tettra have SOC 2 certification?

A: No. As of 2026, Tettra does not hold SOC 2 certification, which is a significant limitation for enterprise procurement teams that require third-party security attestation. Tettra is GDPR-compliant but lacks the formal audit trails, data residency controls, and security certifications that regulated industries and enterprise vendor risk teams typically mandate. Organizations in finance, healthcare, or government should treat this as a disqualifying gap.

Q: What uptime SLA does 360Learning guarantee?

A: 360Learning offers an Enterprise SLA for Business plan customers, but does not publicly publish a specific numeric uptime commitment (e.g., 99.9%). Actual SLA terms are negotiated as part of enterprise contracts. Tettra publishes no uptime SLA at all. If your procurement process requires a contractually guaranteed uptime percentage, both vendors will require direct negotiation rather than transparent published terms.

Q: Can either 360Learning or Tettra serve multiple client organizations from one platform?

A: Neither 360Learning nor Tettra supports multi-tenant portal delivery. Both are designed as single-organization internal tools. 360Learning delivers training to your internal employees, and Tettra manages your internal team's knowledge — neither can provision separate branded portals for multiple client organizations. This is a critical limitation for consulting firms, implementation partners, and enterprises that need to deliver documentation or training to external customers.

Choosing the Right Platform

Q: Which platform is better for a global enterprise with multilingual teams?

A: 360Learning is meaningfully better for global deployments — it supports multiple languages and includes AI translation for course content, making it viable for distributed international workforces. Tettra offers no multi-language support and no auto-translation whatsoever, effectively limiting it to English-speaking or single-language teams. For large multinational enterprises, Tettra's language limitations alone may be disqualifying.

Q: Is there a better alternative to both 360Learning and Tettra for enterprise knowledge management?

A: Yes — Docsie was built to address the enterprise gaps both platforms share. Docsie provides SOC 2 Type II compliance, a published 99.9% uptime SLA, full audit logs, SAML/OAuth/OIDC/Azure AD/Okta SSO, EU data residency, and air-gap capable private infrastructure. It delivers multi-tenant branded portals, a built-in LMS with certifications, 100+ language auto-translation, autonomous agents, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR — serving both internal teams and external client organizations from a single platform.

Q: How do 360Learning and Tettra compare on pricing transparency for enterprise buyers?

A: Tettra publishes clear per-user pricing across all four tiers ($0, $4, $8, $12/user/month), making budget estimation straightforward for procurement. 360Learning is transparent at the Team tier ($8/user/month up to 100 users) but moves to custom pricing for Business plan customers with 100+ users, requiring a sales conversation to get actual costs. Enterprise buyers evaluating 360Learning should budget time for a procurement cycle; Tettra's transparent pricing makes it easier to evaluate, though its feature limitations often disqualify it before pricing becomes the deciding factor.

Better Alternative

Looking for More Than 360Learning or Tettra?

Docsie delivers what both platforms cannot — SOC 2 Type II compliance, multi-tenant branded portals, a built-in LMS with certifications, 100+ language auto-translation, autonomous agents, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR. One platform for creating, managing, delivering, and training on knowledge — for internal teams and external clients simultaneously.

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