Feature Matrix
A comprehensive side-by-side comparison of enterprise capabilities including security, compliance, administration, scalability, and support commitments.
| Enterprise Capability |
360Learning
|
Tettra
|
|---|---|---|
| SOC 2 Certification | SOC 2 Type II | |
| GDPR Compliance | ||
| HIPAA Compliance | ||
| EU Data Residency | EU (France-based) | |
| SSO / SAML | Business plan (SAML, OAuth) | Professional plan (SAML) |
| Audit Logs | ||
| Role-Based Access Control | ||
| Granular Permissions | ||
| Published Uptime SLA | Enterprise SLA | |
| Dedicated Support | Business plan | Professional plan |
| API Access | Business plan | Scaling+ plan |
| Custom Branding | Professional plan only | |
| Custom Domain | Custom learning portal | |
| Multi-Tenant Portals | ||
| Analytics & Reporting | Advanced on Business plan | Scaling+ plan |
| HR System Integrations | Workday, BambooHR, SAP SuccessFactors | |
| Slack Integration | Core feature (AI Q&A) | |
| Auto-Translation | AI translation for courses | |
| Multi-Language Support | ||
| Content Version Control | Basic page history |
Data as of February 2026. Features are based on publicly available information and vendor documentation. Enterprise capabilities may vary by contract and region.
Strengths & Weaknesses
Deep Dive
An in-depth analysis of enterprise readiness across four critical dimensions — security, scalability, administration, and support.
360Learning holds a meaningful edge in security credentials. It is SOC 2 Type II certified, GDPR-compliant, and EU data-resident — making it viable for European enterprise procurement and regulated industries that require third-party security attestation. Tettra offers only GDPR compliance with no SOC 2 certification, no audit logs, and no data residency controls, which creates significant friction in enterprise vendor risk assessments. Neither platform supports HIPAA, making both unsuitable for healthcare organizations. Enterprises in regulated industries will find 360Learning's security posture more defensible, though both fall short of the full compliance stack modern enterprises demand.
360Learning scales to large internal training programs with its per-user Business plan accommodating 100+ users, supported by HR system integrations that sync learner data from Workday, SAP SuccessFactors, and BambooHR. Its mobile app and multi-language support extend reach to distributed global workforces. Tettra is designed for smaller internal teams — its free tier caps at 10 users, and its architecture is optimized for Slack-centric teams rather than large-scale enterprise deployments. Neither platform supports multi-tenant delivery for serving multiple client organizations simultaneously, which limits scalability for consulting firms, implementation partners, and enterprises with external training needs.
360Learning provides audit logs, role-based access control, SAML/OAuth SSO, and a dedicated success manager on its Business plan — giving administrators meaningful control over user management, content governance, and compliance tracking. Its advanced analytics dashboard enables L&D teams to measure learning outcomes at scale. Tettra offers role-based permissions and basic page history but lacks audit logs entirely, limiting accountability and compliance reporting. SSO is restricted to the Professional tier ($12/user/month), and no custom domain or external portal capability exists. For enterprises requiring granular administrative control, 360Learning offers more robust tooling, though neither platform provides the full administrative depth enterprise knowledge operations require.
360Learning commits to an Enterprise SLA for Business plan customers, though specific numeric uptime percentages are not publicly listed, requiring direct negotiation. A dedicated success manager is included on Business plans, providing relationship-based enterprise support. Tettra offers priority support on its Scaling plan ($8/user/month) and a dedicated success manager on Professional ($12/user/month), but publishes no uptime SLA of any kind — a significant gap for enterprises that need contractual availability guarantees. Neither vendor publicly advertises 99.9% or higher uptime commitments, which can complicate enterprise procurement processes where SLA minimums are required by IT or legal teams.
Our Recommendation
360Learning is the stronger enterprise choice between the two — it holds SOC 2 certification, EU data residency, audit logs, and deep HR integrations that Tettra simply cannot match. Tettra excels as a lightweight internal knowledge base for Slack-heavy teams but lacks the security credentials, compliance posture, and administrative controls that enterprise procurement teams require. Both platforms are internal-only tools with no multi-tenant delivery, no documentation management beyond their core use cases, and no real-time compliance monitoring.
Choose 360Learning if you need...
Choose Tettra if you need...
Choose Docsie if you need...
Winner: Docsie
Docsie addresses the core enterprise gaps shared by both 360Learning and Tettra — delivering SOC 2 Type II compliance, published 99.9% uptime SLA, full audit logs, multi-tenant portal delivery, 100+ language support, and a built-in LMS with certifications, all on a platform capable of running on private infrastructure with zero external data exposure. Where 360Learning is limited to internal L&D and Tettra to internal wikis, Docsie provides the complete CONVERT → MANAGE → DELIVER → LEARN → AUTOMATE → MONITOR workflow that enterprise knowledge operations actually require.
Common Questions
Q: Does Tettra have SOC 2 certification?
A: No. As of 2026, Tettra does not hold SOC 2 certification, which is a significant limitation for enterprise procurement teams that require third-party security attestation. Tettra is GDPR-compliant but lacks the formal audit trails, data residency controls, and security certifications that regulated industries and enterprise vendor risk teams typically mandate. Organizations in finance, healthcare, or government should treat this as a disqualifying gap.
Q: What uptime SLA does 360Learning guarantee?
A: 360Learning offers an Enterprise SLA for Business plan customers, but does not publicly publish a specific numeric uptime commitment (e.g., 99.9%). Actual SLA terms are negotiated as part of enterprise contracts. Tettra publishes no uptime SLA at all. If your procurement process requires a contractually guaranteed uptime percentage, both vendors will require direct negotiation rather than transparent published terms.
Q: Can either 360Learning or Tettra serve multiple client organizations from one platform?
A: Neither 360Learning nor Tettra supports multi-tenant portal delivery. Both are designed as single-organization internal tools. 360Learning delivers training to your internal employees, and Tettra manages your internal team's knowledge — neither can provision separate branded portals for multiple client organizations. This is a critical limitation for consulting firms, implementation partners, and enterprises that need to deliver documentation or training to external customers.
Q: Which platform is better for a global enterprise with multilingual teams?
A: 360Learning is meaningfully better for global deployments — it supports multiple languages and includes AI translation for course content, making it viable for distributed international workforces. Tettra offers no multi-language support and no auto-translation whatsoever, effectively limiting it to English-speaking or single-language teams. For large multinational enterprises, Tettra's language limitations alone may be disqualifying.
Q: Is there a better alternative to both 360Learning and Tettra for enterprise knowledge management?
A: Yes — Docsie was built to address the enterprise gaps both platforms share. Docsie provides SOC 2 Type II compliance, a published 99.9% uptime SLA, full audit logs, SAML/OAuth/OIDC/Azure AD/Okta SSO, EU data residency, and air-gap capable private infrastructure. It delivers multi-tenant branded portals, a built-in LMS with certifications, 100+ language auto-translation, autonomous agents, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR — serving both internal teams and external client organizations from a single platform.
Q: How do 360Learning and Tettra compare on pricing transparency for enterprise buyers?
A: Tettra publishes clear per-user pricing across all four tiers ($0, $4, $8, $12/user/month), making budget estimation straightforward for procurement. 360Learning is transparent at the Team tier ($8/user/month up to 100 users) but moves to custom pricing for Business plan customers with 100+ users, requiring a sales conversation to get actual costs. Enterprise buyers evaluating 360Learning should budget time for a procurement cycle; Tettra's transparent pricing makes it easier to evaluate, though its feature limitations often disqualify it before pricing becomes the deciding factor.
Docsie delivers what both platforms cannot — SOC 2 Type II compliance, multi-tenant branded portals, a built-in LMS with certifications, 100+ language auto-translation, autonomous agents, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR. One platform for creating, managing, delivering, and training on knowledge — for internal teams and external clients simultaneously.
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