How to Find Your W2 in UKG

Your W-2 form is essential for tax season, serving as your record of annual earnings and tax withholdings. If you need to know how to find your W-2 in UKG (Kronos), this guide walks you through logging in, locating your form, downloading it, and troubleshooting common access issues.

Why your W-2 matters

Your W-2 form details how much you earned and how much was withheld for taxes during the year. Your employer provides this form annually, and it is required for filing your taxes. Filing your taxes without a W-2 can lead to errors, incorrect payments, or penalties.

Prerequisites

• An active Kronos (UKG) account with valid login credentials (username and password).
• Access to your two-factor authentication method or security question answers, if required by your organization.
• A web browser with a stable internet connection.

Kronos (UKG) is a workforce management system used by employers to track work hours, payroll, and tax documents, including your W-2. You will need to log in to Kronos to access your W-2 form.

1

Log into Kronos

1. Visit the Kronos (UKG) login page using your web browser.
2. Enter your login credentials (username and password) as prompted.
3. Complete any required security verification, such as two-factor authentication or security questions, to confirm your identity.
4. Wait for the system to grant you access to the Kronos portal.

2

Navigate to the W-2 section

1. Once inside the Kronos portal, look for the section labeled Payroll or Tax Documents.
2. Click on the Payroll or Tax Documents section to proceed.
3. If prompted, select the correct tax year for the W-2 form you need.

4

Download your W-2 as a PDF

1. Find and click the Download option associated with your W-2 form.
2. Choose the PDF format when prompted.
3. Save the downloaded W-2 PDF to a secure location on your computer or cloud storage. Avoid saving it in easily lost or cluttered locations, such as your desktop.

Troubleshooting login issues

If you feel locked out of your account, these issues are common and fixable:

• Verify your username and password for accuracy.
• Clear your browser cache to remove outdated or corrupted data if login issues persist.
• Check your internet connection to ensure stable access.
• Use the Forgot Password feature if you cannot remember your credentials, and follow the prompts to reset your password securely.

What to do if your W-2 is not available

A missing W-2 is not an unsolvable problem. Try the following:

• Verify whether the official W-2 release date (January 31) has passed.
• Check your email settings to ensure W-2 notifications are not being filtered or sent to spam.
• Contact your HR department for assistance if you still cannot locate your W-2.

Contacting HR for assistance

1. Prepare all necessary details before reaching out to HR, such as your employee ID.
2. Clearly explain your issue when contacting HR, whether by email or phone.
3. Follow up if you do not receive a timely response.

HR is there to help you resolve missing paperwork or access issues.

Security measures for W-2 access

W-2 forms contain sensitive personal and financial data, so protecting them is essential:

• Use strong and unique passwords for your account.
• Enable two-factor authentication (2FA) for an extra layer of security.
• Always access your W-2 from secure, trusted devices.
• Keep your login credentials private and secure—never share them.

Alternative ways to get your W-2

If your W-2 is still missing, you have backup options to ensure you can file your taxes on time:

• Request a reprint from HR.
• Use the IRS's transcript tool to obtain your wage and tax information.

Summary

By following these steps, you can securely access, review, and download your W-2 form from Kronos (UKG). Enabling paperless consent streamlines future tax seasons and supports sustainability. Always verify your W-2 details for accuracy before filing your taxes.

What's next

If you encounter issues accessing your W-2, work through the troubleshooting steps above—starting with login verification, then checking release dates and email filters, and finally contacting HR if needed. Keep your account secure by using strong passwords and two-factor authentication, and remember that reprint requests or the IRS transcript tool remain available as backup options.