Purpose
Define covered loan products, channels, and service-level goals.
Free Banking & Lending Template
Standardize borrower intake, underwriting handoffs, approvals, and closing controls
Use this template to standardize borrower intake, underwriting handoffs, approvals, and closing controls.
| Field | Details |
|---|---|
| Category | Banking & Lending |
| Owner | [Team or owner] |
| Version | [Version number] |
| Effective Date | [Date] |
| Review Cycle | [Monthly / Quarterly / Annual / Event-based] |
| Status | [Draft / In Review / Approved] |
Define covered loan products, channels, and service-level goals.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
List borrower-facing, processing, underwriting, compliance, and closing owners.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Document required application fields, disclosures, identity checks, and document collection.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Explain file completeness checks, risk grading inputs, exceptions, and handoff criteria.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Describe approval authority, condition tracking, adverse action handling, and borrower notices.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
List final verification, document execution, funding controls, and booking steps.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Define post-close review, defect tracking, audit sampling, and remediation expectations.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Template Structure
Use this banking & lending template as a starting point, then customize each section to match your internal workflow, evidence, and signoff needs.
Define covered loan products, channels, and service-level goals.
List borrower-facing, processing, underwriting, compliance, and closing owners.
Document required application fields, disclosures, identity checks, and document collection.
Explain file completeness checks, risk grading inputs, exceptions, and handoff criteria.
Describe approval authority, condition tracking, adverse action handling, and borrower notices.
List final verification, document execution, funding controls, and booking steps.
Define post-close review, defect tracking, audit sampling, and remediation expectations.
Write a loan origination SOP for a banking or lending team. Structure with these Markdown sections:
Define covered loan products, channels, and service-level goals.
List borrower-facing, processing, underwriting, compliance, and closing owners.
Document required application fields, disclosures, identity checks, and document collection.
Explain file completeness checks, risk grading inputs, exceptions, and handoff criteria.
Describe approval authority, condition tracking, adverse action handling, and borrower notices.
List final verification, document execution, funding controls, and booking steps.
Define post-close review, defect tracking, audit sampling, and remediation expectations.
This SOP covers term loans up to $500,000 submitted through branch and digital channels.
| Item | Required | Owner |
|---|---|---|
| Signed application | Yes | Loan officer |
| Tax returns | Last 2 years | Borrower |
| Beneficial ownership form | Yes | Processor |
Record a walkthrough, training session, or process demonstration. Docsie AI turns it into structured documentation using this template as the starting framework.
Use the template manually, or let Docsie generate the first draft from source footage.
Analyze suspicious activity alerts, customer context, transaction patterns, and disposition rationale
Review branch cash controls, teller operations, security, disclosures, and exception remediation
Checklist for verifying collateral value, perfection, insurance, and exceptions
Guide delinquency segmentation, borrower outreach, cure options, and escalation controls
Document borrower risk, repayment capacity, collateral, and recommended credit decision
Document credit policy deviations, compensating factors, approval rationale, and monitoring
Template FAQ
Common questions about using and generating a loan Origination SOP.
Q: What is a loan Origination SOP?
A: A loan Origination SOP is a structured document for standardize borrower intake, underwriting handoffs, approvals, and closing controls.
Q: Can I download this loan Origination SOP as Word or PDF?
A: Yes. This page includes free downloads in DOCX, PDF, and Markdown formats so you can edit, share, or import the template into your documentation system.
Q: Can Docsie generate this from a video?
A: Yes. Upload a process walkthrough, training recording, or screen capture to Docsie, then use this template structure to generate a first draft automatically.