Customer Profile
Identify customer type, relationship start date, products used, geography, and review trigger.
4.8
on G2
Free Banking & Lending Template
Document customer due diligence, beneficial ownership, risk rating, and periodic review decisions
Use this template to document customer due diligence, beneficial ownership, risk rating, and periodic review decisions.
| Field | Details |
|---|---|
| Category | Banking & Lending |
| Owner | [Team or owner] |
| Version | [Version number] |
| Effective Date | [Date] |
| Review Cycle | [Monthly / Quarterly / Annual / Event-based] |
| Status | [Draft / In Review / Approved] |
Identify customer type, relationship start date, products used, geography, and review trigger.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Document CIP evidence, beneficial owners, control person, IDs reviewed, and verification status.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Summarize expected transaction types, volumes, counterparties, cash activity, and source of funds.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Record sanctions, PEP, adverse media, and internal watchlist results.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Explain rating factors, score changes, enhanced due diligence needs, and approval level.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
List missing documents, customer outreach, deadlines, and escalation owners.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
State continue, restrict, exit, or escalate with reviewer signoff and next review date.
| Item | Details | Owner | Status |
|---|---|---|---|
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
| [Item or requirement] | [Describe the relevant detail, evidence, or decision] | [Owner] | [Open / Complete] |
[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]
Template Structure
Use this banking & lending template as a starting point, then customize each section to match your internal workflow, evidence, and signoff needs.
Identify customer type, relationship start date, products used, geography, and review trigger.
Document CIP evidence, beneficial owners, control person, IDs reviewed, and verification status.
Summarize expected transaction types, volumes, counterparties, cash activity, and source of funds.
Record sanctions, PEP, adverse media, and internal watchlist results.
Explain rating factors, score changes, enhanced due diligence needs, and approval level.
List missing documents, customer outreach, deadlines, and escalation owners.
State continue, restrict, exit, or escalate with reviewer signoff and next review date.
Write a KYC review file for a banking compliance team. Structure with these Markdown sections:
Identify customer type, relationship start date, products used, geography, and review trigger.
Document CIP evidence, beneficial owners, control person, IDs reviewed, and verification status.
Summarize expected transaction types, volumes, counterparties, cash activity, and source of funds.
Record sanctions, PEP, adverse media, and internal watchlist results.
Explain rating factors, score changes, enhanced due diligence needs, and approval level.
List missing documents, customer outreach, deadlines, and escalation owners.
State continue, restrict, exit, or escalate with reviewer signoff and next review date.
Business checking and merchant services customer reviewed due to annual high-risk cadence.
| Factor | Result |
|---|---|
| Geography | Domestic only |
| Cash activity | Low |
| Beneficial ownership | Verified |
Continue relationship. No EDD refresh required; next review due April 2027.
Record a walkthrough, training session, or process demonstration. Docsie AI turns it into structured documentation using this template as the starting framework.
Use the template manually, or let Docsie generate the first draft from source footage.
Analyze suspicious activity alerts, customer context, transaction patterns, and disposition rationale
Review branch cash controls, teller operations, security, disclosures, and exception remediation
Checklist for verifying collateral value, perfection, insurance, and exceptions
Guide delinquency segmentation, borrower outreach, cure options, and escalation controls
Document borrower risk, repayment capacity, collateral, and recommended credit decision
Document credit policy deviations, compensating factors, approval rationale, and monitoring
Template FAQ
Common questions about using and generating a kYC Review File.
Q: What is a kYC Review File?
A: A kYC Review File is a structured document for document customer due diligence, beneficial ownership, risk rating, and periodic review decisions.
Q: Can I download this kYC Review File as Word or PDF?
A: Yes. This page includes free downloads in DOCX, PDF, and Markdown formats so you can edit, share, or import the template into your documentation system.
Q: Can Docsie generate this from a video?
A: Yes. Upload a process walkthrough, training recording, or screen capture to Docsie, then use this template structure to generate a first draft automatically.