Skip to content

Free Legal Template

Free Case Management Protocol Template

Download a free case management protocol template in Word, PDF, or Markdown. Or bring your notes, PDFs, or a recording and let Docsie AI fill in every section for you.

Generated by Docsie AI. See it turn real videos into finished guides →

Intake-to-Resolution Workflow Key Milestones Deadline Tracking Document Management Settlement Evaluation Criteria

Case Management Protocol

Use this template to managing [case type] cases from intake to resolution.

Template Metadata

Field Details
Category Legal
Owner [Team or owner]
Version [Version number]
Effective Date [Date]
Review Cycle [Monthly / Quarterly / Annual / Event-based]
Status [Draft / In Review / Approved]

Intake-to-Resolution Workflow

Provide a high-level overview of the case lifecycle from initial intake through resolution (settlement, trial, or dismissal). Describe each phase briefly.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Key Milestones

Create a detailed table of milestones with phase, milestone name, typical timing, responsible attorney, and deliverable for each stage of the case.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Deadline Tracking

Describe the system for tracking and managing statutory deadlines, court-imposed deadlines, and internal deadlines. Include escalation procedures for approaching deadlines.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Document Management

Specify the document organization system: folder structure, naming conventions, version control, privilege logging, and production tracking.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Settlement Evaluation Criteria

Define the framework for evaluating settlement offers: damages calculation methodology, liability assessment factors, litigation cost projections, and client approval requirements. Use tables and checklists. Be.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Review and Signoff

Document review conclusions, approvals, unresolved items, and next review date.

Role Name Date Notes
Preparer [Name] [Date] [Notes]
Reviewer [Name] [Date] [Notes]
Approver [Name] [Date] [Notes]

Template Structure

What the Case Management Protocol Template Includes

Use this legal template as a starting point, then customize each section to match your internal workflow, evidence, and signoff needs.

1

Intake-to-Resolution Workflow

Provide a high-level overview of the case lifecycle from initial intake through resolution (settlement, trial, or dismissal). Describe each phase briefly.

2

Key Milestones

Create a detailed table of milestones with phase, milestone name, typical timing, responsible attorney, and deliverable for each stage of the case.

3

Deadline Tracking

Describe the system for tracking and managing statutory deadlines, court-imposed deadlines, and internal deadlines. Include escalation procedures for approaching deadlines.

4

Document Management

Specify the document organization system: folder structure, naming conventions, version control, privilege logging, and production tracking.

5

Settlement Evaluation Criteria

Define the framework for evaluating settlement offers: damages calculation methodology, liability assessment factors, litigation cost projections, and client approval requirements. Use tables and checklists. Be.

Recommended Structure

Write a Case Management Protocol for a specific case type at a law firm. Use a structured, procedural tone. Structure with:

Intake-to-Resolution Workflow

Provide a high-level overview of the case lifecycle from initial intake through resolution (settlement, trial, or dismissal). Describe each phase briefly.

Key Milestones

Create a detailed table of milestones with phase, milestone name, typical timing, responsible attorney, and deliverable for each stage of the case.

Deadline Tracking

Describe the system for tracking and managing statutory deadlines, court-imposed deadlines, and internal deadlines. Include escalation procedures for approaching deadlines.

Document Management

Specify the document organization system: folder structure, naming conventions, version control, privilege logging, and production tracking.

Settlement Evaluation Criteria

Define the framework for evaluating settlement offers: damages calculation methodology, liability assessment factors, litigation cost projections, and client approval requirements.

Use tables and checklists. Be specific about timelines and responsibilities.

Example Filled Template

Case Management Protocol — Personal Injury Claims

Firm: Marchetti Law Group | Version: 2.4 | Last Revised: January 2026

Intake-to-Resolution Workflow

  1. Intake & Screening (Week 1) — Initial consultation, liability assessment, conflict check
  2. Investigation (Weeks 2-8) — Evidence gathering, police reports, medical records, witness statements
  3. Treatment & Documentation (Ongoing) — Monitor client medical treatment, collect bills and records
  4. Demand (Post-MMI) — Prepare and submit demand package to insurer
  5. Negotiation (30-90 days post-demand) — Negotiate settlement with adjuster
  6. Litigation (If necessary) — File complaint, discovery, mediation, trial preparation
  7. Resolution — Settlement execution, lien resolution, disbursement

Key Milestones

Phase Milestone Typical Timing Responsible Deliverable
Intake Signed retainer Day 1-3 Partner Executed fee agreement
Investigation Liability memo Week 4 Associate Written assessment
Investigation Evidence file complete Week 8 Paralegal Indexed evidence binder
Treatment Medical records collected MMI + 2 weeks Legal assistant Organized medical chronology
Demand Demand letter sent MMI + 4 weeks Associate Demand package with exhibits
Negotiation Settlement authority obtained Per offer Partner Client authorization memo
Litigation Complaint filed Per statute Associate Filed complaint with proof of service

Deadline Tracking

Statute of Limitations: Enter into firm calendar on day of intake with alerts at 180-day, 90-day, and 30-day marks. Paralegal verifies statute calculation; associate reviews and confirms within 48 hours of intake.

Court Deadlines: All court-ordered deadlines entered within 24 hours of receipt. Two-week advance reminder for all discovery deadlines. One-week advance reminder for motion deadlines.

Escalation: If a deadline is within 14 days and the assigned deliverable is not in progress, the matter is escalated to the supervising partner automatically.

Document Management

Folder Contents Naming Convention
01-Retainer Fee agreement, intake forms [Date]_[DocType]
02-Correspondence All party communications [Date]_[From]_[To]_[Subject]
03-Medical Records, bills, chronology [Provider]_[Date]_[Type]
04-Evidence Photos, reports, witness statements [Type]_[Date]_[Description]
05-Pleadings Complaints, motions, orders [Date]_[DocType]_[Party]

Settlement Evaluation Criteria

  • Special damages: Total medical expenses (paid and incurred), lost wages (documented), out-of-pocket costs
  • General damages: Pain and suffering multiplier (typically 1.5x-5x specials depending on severity and jurisdiction)
  • Liability assessment: Comparative fault percentage, strength of evidence, witness credibility
  • Litigation cost projection: Estimated costs through trial (expert fees, deposition costs, court fees)
  • Net recovery analysis: Gross settlement minus attorney fees, liens, and costs — client must net at minimum 40% of gross
Don't start from a blank template

Let Docsie AI fill in this case management protocol template

Bring what you already have: meeting notes, an old PDF, a spreadsheet, a walkthrough recording. Docsie AI drafts every section of this case management protocol template in the structure above, then exports to Word, PDF, or Markdown for review and signoff.

Free to try. The template above was itself generated by Docsie — see it work on real videos at /tutorials/.

Notes, PDFs, DOCX, spreadsheets, or recordings in
Word, PDF, and Markdown out

Template FAQ

Case Management Protocol Template FAQ

Common questions about downloading and generating a case management protocol template.

Using This Template

Q: What is a case management protocol template?

A: A case management protocol template is a structured document for managing [case type] cases from intake to resolution.

Q: Is the case management protocol template really free?

A: Yes. The case management protocol template is completely free to download in Word (DOCX), PDF, and Markdown formats. No signup or credit card required to download.

Q: How do I turn a video into a case Management Protocol?

A: Upload a process walkthrough, training recording, or screen capture to Docsie. The AI analyzes the video and generates a complete case Management Protocol using this template's structure — every required field auto-filled from the footage.

Q: Can I edit the case management protocol template after downloading?

A: Yes. The DOCX format opens in Microsoft Word or Google Docs. The Markdown format imports into Notion, Confluence, Docsie, or any markdown editor. Customize fields, add your branding, and adapt to your internal workflow.