Skip to content

Free Government Template

Free Public Records Request Procedure

FOIA/public records for [department]

Request Submission Processing Timeline Exemptions Fee Schedule Redaction Guidelines Appeal Rights

Public Records Request Procedure

Use this template to fOIA/public records for [department].

Template Metadata

Field Details
Category Government
Owner [Team or owner]
Version [Version number]
Effective Date [Date]
Review Cycle [Monthly / Quarterly / Annual / Event-based]
Status [Draft / In Review / Approved]

Request Submission

Describe all channels through which a citizen can submit a public records request (online portal, email, mail, in-person). Include the information required in each request and any required forms.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Processing Timeline

Explain statutory response deadlines, what constitutes an acknowledgment vs. a response, and conditions under which extensions are permitted. Use a timeline or table.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Exemptions

List categories of records exempt from disclosure in a table. For each exemption, cite the applicable statute or code section and provide a brief explanation.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Fee Schedule

Present all applicable fees for search, review, and copying in a table. Explain fee waivers for media, indigent requestors, or public interest requests.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Redaction Guidelines

Explain when and how records may be redacted rather than withheld entirely. Describe the notation system used to identify redactions and the legal basis cited on each.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Appeal Rights

Describe the requestor's right to appeal a denial, the appeals body, the deadline for filing, and what the appeal must contain. Write clearly for a general public audience. Use tables and numbered steps.

Item Details Owner Status
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]
[Item or requirement] [Describe the relevant detail, evidence, or decision] [Owner] [Open / Complete]

Notes

[Add context, assumptions, exceptions, evidence links, screenshots, calculations, or reviewer comments.]

Review and Signoff

Document review conclusions, approvals, unresolved items, and next review date.

Role Name Date Notes
Preparer [Name] [Date] [Notes]
Reviewer [Name] [Date] [Notes]
Approver [Name] [Date] [Notes]

Template Structure

What the Public Records Request Procedure Includes

Use this government template as a starting point, then customize each section to match your internal workflow, evidence, and signoff needs.

1

Request Submission

Describe all channels through which a citizen can submit a public records request (online portal, email, mail, in-person). Include the information required in each request and any required forms.

2

Processing Timeline

Explain statutory response deadlines, what constitutes an acknowledgment vs. a response, and conditions under which extensions are permitted. Use a timeline or table.

3

Exemptions

List categories of records exempt from disclosure in a table. For each exemption, cite the applicable statute or code section and provide a brief explanation.

4

Fee Schedule

Present all applicable fees for search, review, and copying in a table. Explain fee waivers for media, indigent requestors, or public interest requests.

5

Redaction Guidelines

Explain when and how records may be redacted rather than withheld entirely. Describe the notation system used to identify redactions and the legal basis cited on each.

6

Appeal Rights

Describe the requestor's right to appeal a denial, the appeals body, the deadline for filing, and what the appeal must contain. Write clearly for a general public audience. Use tables and numbered steps.

Recommended Structure

Write a Public Records Request Procedure in a transparent, citizen-friendly government tone. Structure with:

Request Submission

Describe all channels through which a citizen can submit a public records request (online portal, email, mail, in-person). Include the information required in each request and any required forms.

Processing Timeline

Explain statutory response deadlines, what constitutes an acknowledgment vs. a response, and conditions under which extensions are permitted. Use a timeline or table.

Exemptions

List categories of records exempt from disclosure in a table. For each exemption, cite the applicable statute or code section and provide a brief explanation.

Fee Schedule

Present all applicable fees for search, review, and copying in a table. Explain fee waivers for media, indigent requestors, or public interest requests.

Redaction Guidelines

Explain when and how records may be redacted rather than withheld entirely. Describe the notation system used to identify redactions and the legal basis cited on each.

Appeal Rights

Describe the requestor's right to appeal a denial, the appeals body, the deadline for filing, and what the appeal must contain.

Write clearly for a general public audience. Use tables and numbered steps.

Example Filled Template

Public Records Request Procedure — Department of Transportation

Department: State Department of Transportation | Records Officer: Maria Chen | Effective: January 1, 2026 | Authority: State Public Records Act, Chapter 42.56 RCW

Request Submission

You may request public records through any of the following channels:

  1. Online Portal (preferred): records.dot.state.gov — available 24/7, provides tracking number
  2. Email: publicrecords@dot.state.gov
  3. Mail: Public Records Office, DOT Headquarters, 310 Maple Avenue, Suite 100, Capital City, ST 99201
  4. In Person: Records Office, Monday–Friday, 8:00 AM – 4:30 PM

Your request must include: - Your name and contact information (email or mailing address) - A description of the records sought, with enough detail to locate them - Preferred format (electronic PDF preferred; paper copies available)

A form is not required, but Form DOT-PR-100 is available for convenience.

Processing Timeline

Step Timeframe Notes
Acknowledgment Within 5 business days Written confirmation with tracking number
Initial response or estimate Within 5 business days of acknowledgment May include estimated completion date
Records provided (simple requests) 10–15 business days Fewer than 100 pages, no legal review needed
Records provided (complex requests) 30+ business days Large volumes or legal review required
Extensions Additional 10 business days Permitted for requests requiring third-party consultation

If the Department cannot meet estimated timelines, you will receive a written update with a revised estimate.

Exemptions

Exemption Category Legal Authority Description
Personal privacy RCW 42.56.230 Social Security numbers, home addresses of employees
Law enforcement RCW 42.56.240 Active investigation files, informant identities
Attorney-client privilege RCW 5.60.060 Legal advice between DOT and counsel
Infrastructure security RCW 42.56.420 Bridge vulnerability assessments, security plans
Deliberative process RCW 42.56.280 Pre-decisional draft policy documents
Trade secrets RCW 42.56.270 Proprietary contractor bid details

Fee Schedule

Service Fee Notes
Electronic copies (PDF) Free Default delivery method
Paper copies $0.15/page Black and white, standard letter/legal
Color copies $0.50/page Maps, engineering drawings
Scanned documents $0.10/page Converting paper records to digital
Staff search time (over 1 hour) $28.00/hour First hour is free
Customized data compilation Actual cost Estimate provided before work begins

Fee waiver: Fees may be waived when disclosure primarily benefits the public interest. Submit a written waiver request explaining the public benefit.

Redaction Guidelines

When records contain both disclosable and exempt information, the Department will redact only the exempt portions and release the remainder. Each redaction is marked with a stamp citing the specific exemption code (e.g., "[REDACTED — RCW 42.56.230(3)(a)]"). A redaction log accompanies each production listing the page, redaction count, and legal basis.

Appeal Rights

If your request is denied in whole or in part, you may:

  1. Request internal review — Submit a written appeal to the DOT Records Officer within 30 calendar days of the denial. The Records Officer will respond within 10 business days.
  2. File with the Attorney General — Submit a review request to the AG's Open Government Office at openrecords@atg.state.gov.
  3. File suit — You may file an action in Superior Court. If the court finds records were improperly withheld, the agency may be liable for penalties and attorney fees.
Skip Manual Drafting

Generate a Public Records Request Procedure from a Video

Record a walkthrough, training session, or process demonstration. Docsie AI turns it into structured documentation using this template as the starting framework.

Use the template manually, or let Docsie generate the first draft from source footage.

DOCX, PDF, and Markdown downloads
Works with process and training videos

Template FAQ

Public Records Request Procedure FAQ

Common questions about using and generating a public Records Request Procedure.

Using This Template

Q: What is a public Records Request Procedure?

A: A public Records Request Procedure is a structured document for foia/public records for [department].

Q: Can I download this public Records Request Procedure as Word or PDF?

A: Yes. This page includes free downloads in DOCX, PDF, and Markdown formats so you can edit, share, or import the template into your documentation system.

Q: Can Docsie generate this from a video?

A: Yes. Upload a process walkthrough, training recording, or screen capture to Docsie, then use this template structure to generate a first draft automatically.