4.8
on G2
360Learning
Guru
360Learning and Guru serve different knowledge management purposes. 360Learning is a collaborative LMS for internal L&D teams building training courses together, while Guru manages verified enterprise knowledge with AI-powered agents. Both focus on internal use cases and lack external documentation delivery, video conversion, and multi-tenant customer portals.
Feature Matrix
A comprehensive comparison of learning management, knowledge management, AI capabilities, and enterprise features between 360Learning and Guru.
| Feature |
360Learning
|
Guru
|
|---|---|---|
| Video to Documentation Conversion | ||
| Collaborative Content Creation | ||
| Course Authoring & LMS | ||
| Knowledge Base Platform | ||
| Expert Verification Workflows | ||
| AI Content Generation | AI course assistant | AI suggestions |
| AI Chatbot | Knowledge Agent Chat | |
| Multi-Language Support | 50+ languages | |
| Auto-Translation | AI translation | |
| Version Control | Via verification cycles | |
| Multi-Tenant Customer Portals | ||
| Custom Domain | Custom learning portal | |
| Browser Extension | ||
| MCP Server Support | Enterprise only | |
| API Access | Business plan | |
| SSO (SAML/OAuth) | Business plan | Enterprise only |
| SOC 2 Compliance | ||
| GDPR Compliance | ||
| Free Plan | ||
| Minimum Seat Requirement | None | 10 seats ($250/month) |
| SCORM Support | ||
| Mobile App | ||
| Analytics & Reporting |
Data as of February 2026. Features are based on publicly available information and vendor documentation.
Strengths & Weaknesses
Deep Dive
An in-depth analysis of the critical differences in learning management, knowledge management, AI capabilities, and enterprise readiness between these two platforms.
360Learning is purpose-built for L&D teams with a complete LMS featuring collaborative course authoring, SCORM support, learning paths, assessments, and social learning features. Subject-matter experts create courses together using AI-assisted content creation tools. The platform includes a mobile app, progress tracking, and HR system integrations. Guru, by contrast, has no LMS functionality—it's a knowledge management platform focused on storing and retrieving verified information. Guru helps teams find answers quickly through AI agents and browser extensions, but cannot deliver structured training courses, certifications, or learning paths. For organizations needing employee training and onboarding, 360Learning is the clear choice; Guru serves knowledge reference needs.
Guru excels at enterprise knowledge management with expert verification workflows ensuring information stays accurate. Knowledge can be assigned to subject-matter experts who receive reminders to review and update content, preventing knowledge decay. The browser extension surfaces relevant docs contextually while teams work. Knowledge Agents answer questions using verified content with Chat and Research modes. 360Learning, while collaborative, focuses on course content rather than knowledge management. It lacks verification workflows, knowledge base features, or contextual knowledge delivery. For managing tribal knowledge, SOPs, and institutional expertise, Guru provides superior capabilities. However, neither platform converts existing content (videos, PDFs) into structured knowledge—content must be manually authored.
Both platforms leverage AI differently. 360Learning uses AI to assist course creation—suggesting content, generating course outlines, and providing translation for multi-language training delivery. The AI accelerates course development but requires human authoring. Guru employs AI through Knowledge Agents that answer questions from verified content using Chat mode, Research mode (synthesizing from multiple sources), and MCP Server integration connecting to broader AI ecosystems. Guru's AI is credit-based—heavy usage requires higher-tier plans or additional credit purchases. Neither platform offers video-to-documentation AI, computer vision, OCR, or automated content extraction from existing materials. Both require manual content creation, though with AI assistance for efficiency.
Both platforms are designed for internal use and lack external documentation delivery capabilities. 360Learning delivers courses through a custom-branded learning portal but cannot create multi-tenant portals for different customer organizations. Guru similarly manages internal knowledge without multi-tenant architecture or custom domain support for external audiences. Neither offers customer-facing documentation portals, embeddable knowledge widgets for product documentation, or white-label delivery for implementation partners. 360Learning provides SSO and API access on Business plans; Guru requires Enterprise tier for SAML SSO and MCP Server. Both are SOC 2 and GDPR compliant. For consultancies, agencies, or SaaS companies needing client-specific documentation delivery, both platforms fall short—they're built for internal employee knowledge and training, not external customer education.
Our Recommendation
360Learning and Guru address different internal knowledge needs—360Learning builds collaborative training courses for L&D teams, while Guru manages verified enterprise knowledge with AI agents. Neither converts videos to documentation, delivers multi-tenant customer portals, or serves external audiences. The choice between them depends on whether you prioritize structured learning (360Learning) or verified knowledge management (Guru).
Choose 360Learning if you need...
Choose Guru if you need...
Choose Docsie if you need...
Winner: Docsie
For teams needing comprehensive knowledge orchestration that combines video conversion, documentation management, multi-tenant delivery, AND training capabilities. Both 360Learning and Guru are internal-only platforms—360Learning lacks knowledge management features, and Guru lacks LMS functionality. Neither converts existing videos into documentation or delivers customer-facing portals. Docsie provides the complete CONVERT → MANAGE → DELIVER → LEARN → AUTOMATE → MONITOR workflow that both competitors require separate tools to achieve, while adding video-to-docs AI and multi-tenant architecture neither offers.
Common Questions
Q: Can either 360Learning or Guru convert training videos into documentation?
A: No. Neither 360Learning nor Guru offers video-to-documentation conversion. 360Learning allows embedding videos within courses but cannot extract structured content from them. Guru is a text-based knowledge platform without video processing capabilities. Both require manual content authoring. If you have existing training videos you want to convert into searchable documentation, you need a platform like Docsie with multimodal AI that processes video, audio, and visual content into structured text.
Q: Which platform is better for customer-facing documentation?
A: Neither. Both 360Learning and Guru are designed exclusively for internal use. 360Learning delivers training to employees through a learning portal but cannot create separate branded portals for different customers. Guru manages internal company knowledge without multi-tenant architecture or custom domain support. For customer-facing documentation, knowledge bases, or client-specific portals, you need a multi-tenant platform like Docsie that can deliver branded documentation to unlimited external audiences.
Q: Do 360Learning or Guru offer both LMS and knowledge base features?
A: No—they're specialized in opposite directions. 360Learning provides LMS functionality (courses, assessments, learning paths) but no knowledge base platform. Guru offers knowledge management with verification workflows but no LMS, training courses, or certifications. Neither combines both capabilities. Docsie uniquely integrates a built-in LMS with documentation management, letting you create courses that reference live documentation and track learner progress across both training and knowledge base content.
Q: How does pricing compare for small teams versus enterprise?
A: 360Learning offers transparent per-user pricing ($8/user/month for up to 100 users) with custom pricing beyond that. Guru has a $250/month minimum due to 10-seat requirement on Starter plans ($25/seat), making it expensive for small teams. Both charge per-seat, which inflates costs as teams grow. Docsie uses workspace-based pricing with AI credits ($199-$750/month for 15-90 users), avoiding per-seat inflation and offering better economics for growing teams.
Q: Is there a better alternative to both 360Learning and Guru?
A: Yes—Docsie provides a complete knowledge orchestration platform combining the strengths both tools lack. It converts videos into documentation (neither competitor does), manages knowledge with version control (like Guru), delivers training with built-in LMS (like 360Learning), AND adds multi-tenant customer portals neither offers. For implementation partners, consultancies, or SaaS companies needing to train both employees and customers while managing documentation for multiple clients, Docsie eliminates the need for separate tools.
Q: Can I migrate from 360Learning or Guru to a unified platform?
A: Yes. Docsie provides migration support for teams consolidating from separate learning and knowledge platforms. You can import course content from 360Learning and knowledge base articles from Guru into Docsie's unified system. The advantage is gaining video-to-docs conversion, multi-tenant delivery, and combined LMS + documentation capabilities in one platform, eliminating the complexity and cost of maintaining separate internal training and knowledge management systems.
Docsie combines video-to-documentation AI, enterprise knowledge management, multi-tenant customer portals, and built-in LMS in one platform. Convert your training videos into structured knowledge bases, deliver branded documentation to unlimited clients, and track learner progress—all with 100+ language support and SOC 2 compliance.
No credit card required. Free AI credits to convert a 10-minute training video included.
Start creating professional documentation that your users will love