4.8
on G2
Common Questions
Q: What is the minimum monthly cost for Scribe and Tettra?
A: Scribe's minimum paid cost is $75/month because its Pro Team plan requires a 5-seat minimum at $15/seat/month. The Pro Personal plan is $29/user/month for a single user. Tettra's minimum paid cost is $4/user/month on the Basic plan with no seat floor, making it meaningfully cheaper for small teams. Tettra also offers a genuine free tier for up to 10 users, while Scribe's free plan adds a watermark to all outputs.
Q: Does Scribe or Tettra offer better value at enterprise scale?
A: Neither tool is strong at enterprise scale pricing. Scribe's enterprise pricing has been reported at $18,000+/year with no transparent published tiers between Pro Team and Enterprise. Tettra has no published Enterprise plan at all, meaning large organizations negotiate privately. Both tools use per-seat models that compound costs at 50+ users. Docsie's workspace-based pricing with AI credits offers a more predictable and scalable alternative for enterprise teams.
Q: Is there a free trial for Scribe or Tettra?
A: Tettra offers a 30-day free trial on paid plans, which is a genuine advantage for teams evaluating the platform before committing. Scribe does not offer a free trial — instead it has a permanent free plan that includes basic browser capture with a watermark. If you need to test desktop capture or watermark-free output, you must upgrade to a paid Scribe plan directly.
Q: What features require upgrading to Enterprise on Scribe vs Tettra?
A: On Scribe, SSO (SAML + SCIM), IP whitelisting, AI PII/PHI redaction, and enterprise-grade security all require the Enterprise tier — reported at $18,000+/year. On Tettra, SSO/SAML and custom branding are locked behind the Professional plan at $12/user/month, which is the highest published tier. Tettra does not have a separate Enterprise tier with additional security features, which is a limitation for compliance-heavy organizations.
Q: Is there a better alternative to both Scribe and Tettra?
A: Yes — Docsie addresses the core limitations both tools share. Scribe is limited to screen-captured SOPs with no video processing or multi-tenant delivery, and Tettra is an internal-only wiki with no video capability or client-facing portals. Docsie converts any existing video, PDF, or website into structured documentation, delivers through branded multi-tenant portals for multiple clients, includes a built-in LMS with certifications, and uses workspace-based AI credit pricing that scales without per-seat compounding. It covers the full documentation lifecycle — CONVERT, MANAGE, DELIVER, LEARN, AUTOMATE, and MONITOR — in one platform.
Q: Can Scribe and Tettra be used together?
A: Yes, some teams use both — Scribe to capture step-by-step browser workflows as annotated guides, and Tettra as the knowledge base where those guides are stored and searched. Tettra's Google Docs import and Notion integration make it relatively easy to bring Scribe outputs in. However, this two-tool setup still leaves gaps in video-to-documentation, multi-tenant delivery, and LMS capabilities, and you pay per seat for both platforms simultaneously.
Deep Dive
An in-depth look at the three most important pricing dimensions for enterprise buyers evaluating Scribe and Tettra.
Tettra delivers better raw value per dollar at the entry level — $4/user/month buys you an AI assistant, Slack integration, and unlimited users, while Scribe's free plan is watermarked and its Pro Personal tier jumps to $29/user/month for a single user. However, Scribe's Pro Team at $15/seat/month is more competitive for groups, and it includes approval workflows and analytics that Tettra only unlocks at $8/user/month. For small teams focused purely on internal knowledge sharing, Tettra wins on price. For process documentation and SOP teams, Scribe's value proposition is stronger despite the higher cost.
Both tools use per-seat pricing models that become progressively more expensive as teams scale. Scribe's 5-seat minimum at $15/seat means even a 2-person team pays for 5 seats ($75/month). At 50 users, Scribe's Pro Team costs $750/month — and many organizations at that scale would be pushed toward Enterprise pricing ($18,000+/year reported). Tettra scales more gracefully at $8/user/month (Scaling) up to $12/user/month (Professional), but a 50-person team on Professional still costs $600/month. Neither tool offers a workspace-based or usage-based model that rewards growth rather than penalizing it.
Scribe's most significant hidden cost is the enterprise pricing cliff — teams needing SSO, SCIM, or AI PHI redaction face a jump to $18,000+/year with no transparent middle tier. Tettra's hidden limitation is the absence of SOC 2 certification, meaning security-conscious organizations may need supplemental compliance tooling. Both tools also lack features that growing documentation teams typically need — no video-to-docs conversion, no multi-tenant client portals, and no built-in LMS — meaning buyers often end up purchasing additional platforms to cover these gaps, adding to the true total cost of ownership.
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