Q: What is the main difference between Scribe and Tango?

A: Both tools auto-capture browser workflows as annotated screenshot guides using a Chrome extension. The key differences are that Scribe also generates a screen recording video alongside the screenshots, includes approval workflows on its Pro Team plan, and has HIPAA support at Enterprise. Tango's differentiator is in-app guided walkthroughs (Nuggets) overlaid on web apps, a more generous free plan, and a CRM automation pivot toward Salesforce and HubSpot. For pure documentation use cases, Scribe is the more feature-complete choice.

Q: Can either Scribe or Tango convert existing training videos into documentation?

A: No — neither tool can process pre-existing video content. Both Scribe and Tango are capture-only tools that require you to perform the workflow live while their browser extension records it. If you have a library of training recordings, Loom videos, onboarding walkthroughs, or any pre-recorded content, neither tool can extract documentation from that footage. Docsie is specifically designed to convert any existing video (including screen recordings, real-world footage, and silent physical-process videos) into structured documentation.

Q: Do Scribe or Tango support multi-tenant client portals?

A: Neither Scribe nor Tango supports multi-tenant portals. Both tools are built exclusively for internal documentation — guides are stored in each tool's own interface and shared via link or embedded widget. There is no way to deliver branded, client-specific documentation portals through either platform. Organizations serving multiple clients or needing white-labeled knowledge bases must look elsewhere. Docsie's multi-tenant architecture lets a single knowledge base power unlimited branded portals per client, each with custom domains and access controls.

Q: Which tool has better version control?

A: Tango technically offers version history — 14 days on Pro and 365 days on Enterprise — but this is history tracking, not true version control with branching, rollback, or diff comparison. Scribe has no version control at all for published content. Neither tool supports content versioning workflows appropriate for enterprise documentation management, where multiple product versions, localized variants, or client-specific content need to coexist and be maintained simultaneously.

Q: Is there a better alternative to both Scribe and Tango?

A: Yes — Docsie addresses the core limitations shared by both tools. While Scribe and Tango only capture new browser workflows as screenshots, Docsie converts any existing video (training recordings, screen captures, real-world footage), manages documentation with full version control and 100+ language auto-translation, and delivers content through multi-tenant branded portals to multiple clients simultaneously. Docsie also includes a built-in LMS with certifications, autonomous documentation agents, and real-time compliance monitoring — capabilities neither Scribe nor Tango comes close to offering.

Q: How does pricing compare between Scribe and Tango at scale?

A: Scribe's Pro Team plan starts at $15/seat/month with a 5-seat minimum ($75/month floor), making it more accessible for mid-sized teams, though Enterprise pricing has been reported at $18,000+ per year. Tango Pro runs $23–24/user/month with no seat minimum, making it easier to start small but more expensive per user. Both tools use per-seat pricing that scales linearly with headcount and provides no additional capability per dollar spent at higher user counts. For large teams, Docsie's workspace-based pricing ($199–$750/month for teams of 15–90 users) typically offers substantially better economics.