4.8
on G2
Common Questions
Q: What is Guru's actual minimum monthly cost?
A: Guru requires a minimum of 10 seats on its Starter plan at $25/seat/month, creating a hard floor of $250/month. There is no free plan — only a 14-day trial. Teams smaller than 10 people still pay the 10-seat minimum, making Guru significantly more expensive than Slab for small organizations.
Q: Is Slab really free, and what are the limitations?
A: Yes — Slab's free plan supports up to 10 users with unlimited posts, 90-day version history, and real-time collaboration. The primary limitations are the 10-user cap, 90-day (not unlimited) version history, and the absence of advanced analytics and SSO. Crucially, no plan — free or paid — includes any AI features.
Q: Does Guru's pricing include AI features on all plans?
A: No. Guru's Starter plan includes basic AI suggestions, but the flagship Knowledge Agents (Chat, Research, and MCP Server modes) are Enterprise-only features requiring a custom contract. Lower-tier plans also have capped AI credits, meaning teams with heavy AI usage may hit limits before the end of their billing cycle and need to upgrade.
Q: How does Slab's Business tier pricing work?
A: Slab's Business tier uses custom pricing — you must contact their sales team for a quote. It adds SAML SSO, advanced security, dedicated support, and custom integrations over the Startup plan. Importantly, even at Business tier, Slab still has no AI features, no API access, no custom domains, and no multi-tenant portals.
Q: Is there a better alternative to both Guru and Slab?
A: Yes — Docsie addresses the core limitations both tools share. Unlike Guru and Slab, Docsie supports multi-tenant client portals, video-to-documentation conversion, 100+ language auto-translation, and AI features across all plans. Docsie's workspace-based pricing with AI credits starts at $199/month for up to 15 users — avoiding Guru's per-seat inflation and Slab's complete absence of AI. It also includes a free plan with real AI credits, no credit card required.
Q: Which tool is better for a team of 5 people on a tight budget?
A: Slab is the clear winner for small, budget-constrained teams. Its free plan covers up to 10 users with genuine collaboration features, and the Startup plan at $6.67/user/month is the most affordable paid option in the category. Guru's 10-seat minimum would cost a 5-person team $250/month regardless — paying for 5 unused seats.
Deep Dive
Slab wins on pure affordability — $0 for teams under 10 users and just $6.67/user/month on Startup makes it the cheapest internal wiki in the category. Guru's $25/seat/month with a 10-seat floor creates a $250/month minimum that many small teams simply cannot justify. However, Guru delivers substantially more functionality at that price point — AI features, verification workflows, browser extension, and helpdesk integrations. Slab's value proposition is simplicity at low cost; Guru's is a feature-rich internal knowledge platform, but only if you can afford the entry price.
Both tools carry scalability traps worth understanding before committing. Guru's per-seat model means costs grow linearly — a 50-person team pays $1,250/month on Starter, and meaningful AI features (Knowledge Agents) require an Enterprise quote. Slab scales affordably on Startup at $6.67/user but hits a wall at Business tier where pricing goes custom — and you still get no AI features regardless of spend. Neither tool offers workspace-based pricing that decouples cost from headcount, making large-team deployments increasingly expensive as organizations grow.
Guru's AI credit model is the primary hidden cost — lower tiers have capped credits, meaning heavy AI users will face either throttled functionality or an upgrade to Builder or Enterprise. The Knowledge Agents (Chat, Research, MCP Server) that make Guru genuinely compelling in 2026 are Enterprise-only, with no published pricing. Slab's hidden cost is different — the total absence of AI means teams using it will likely need a separate AI writing tool, search assistant, or knowledge agent, adding cost and workflow friction. Neither tool supports external client delivery, multi-tenant portals, or custom domains, limiting both to purely internal use cases.
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