4.8
on G2
Common Questions
Q: What is the main difference between Dubble and Scribe?
A: Both tools auto-generate step-by-step screenshot guides from browser screen recordings using a Chrome extension. The key differences are that Scribe produces annotated screenshots with highlighted UI elements and offers desktop app capture on Pro+ tiers, analytics, approval workflows, SOC 2 compliance, and SAML SSO on Enterprise. Dubble is simpler and cheaper but browser-only at every tier, with no annotations, no analytics, and no enterprise security features.
Q: Can either Dubble or Scribe convert existing training videos into documentation?
A: No. Neither Dubble nor Scribe has any video ingestion or conversion capability. Both tools only work by recording new browser actions in real time through their Chrome extensions. If you have pre-recorded training videos, Loom recordings, or screen-capture files you want converted into structured documentation, you need a different tool entirely — like Docsie, which accepts any video format and converts it into searchable docs using multimodal AI.
Q: Does Scribe support multiple languages for documentation?
A: Scribe has a basic translation feature but does not offer a full automated localization pipeline. There is no auto-translation engine comparable to dedicated multilingual documentation platforms. Dubble has no multi-language support at all. For teams needing documentation published in multiple languages simultaneously, neither tool is suitable — this is a shared limitation that becomes a significant constraint for global organizations.
Q: Which tool offers better enterprise security — Dubble or Scribe?
A: Scribe is substantially stronger on enterprise security. It holds SOC 2 certification, GDPR compliance, and HIPAA PHI redaction on Enterprise plans, plus SAML and SCIM SSO, role-based access control, and a dedicated SLA. Dubble is GDPR-compliant only, with no SOC 2, no SSO, no audit logs, and no compliance certifications beyond GDPR. For any regulated industry or security-conscious enterprise, Scribe is the clear choice between the two.
Q: Is there a better alternative to both Dubble and Scribe?
A: Yes — Docsie addresses the core limitations that both tools share. Neither Dubble nor Scribe can convert existing video content, deliver documentation through multi-tenant customer portals, offer version control, support 100+ languages, or provide enterprise knowledge management. Docsie's platform converts any video (training recordings, real-world footage, screen captures, Loom links) into structured searchable documentation, delivers it through unlimited branded portals, includes a built-in LMS with certifications, and monitors compliance in real time — all capabilities absent from both Dubble and Scribe.
Q: Which is more cost-effective for a team of 20 users — Dubble or Scribe?
A: At 20 users, Dubble's Team plan costs $240/month ($12/user/month). Scribe's Pro Team plan costs $300/month ($15/seat/month). Dubble is cheaper, but Scribe includes analytics, approval workflows, and role-based access control that Dubble lacks entirely. If your team needs only basic guide creation, Dubble saves money. If you need governance features or SOC 2 compliance, Scribe's higher cost is justified — though Enterprise pricing for Scribe can escalate to $18,000+ annually for larger organizations.
Deep Dive
Both Dubble and Scribe use a Chrome extension to record browser actions and auto-generate step-by-step guides, but the outputs differ meaningfully. Scribe produces annotated screenshots with highlighted UI elements and callouts, giving guides a polished, professional appearance. Dubble's output is cleaner and simpler, with auto-written step descriptions but without annotations. Scribe also unlocks desktop app capture on Pro+ tiers, making it applicable beyond browser workflows. Dubble remains browser-only at every pricing tier. For teams documenting software interfaces or internal browser-based processes, Scribe's annotation quality gives it a visible edge over Dubble.
Scribe extends beyond basic capture with Pro Team features including approval workflows, shared team workspaces, analytics on guide performance, and role-based access control. These features make Scribe usable in structured operations teams where content needs review before publishing. Dubble offers shared collections and team management on its Team plan, but lacks approval workflows, analytics, or role-based permissions entirely. Neither tool offers version control or content reuse. For casual internal SOP sharing, both work well — but teams needing governance, oversight, or content quality control will find Scribe's workflow features substantially more useful than Dubble's.
Scribe holds a clear advantage in enterprise readiness. It is SOC 2 certified, GDPR compliant, and offers HIPAA-grade PHI redaction on Enterprise plans. SSO via SAML and SCIM provisioning are available for Enterprise customers, alongside role-based access control and a dedicated SLA. Dubble's compliance story is limited to GDPR — there is no SOC 2, no HIPAA support, no SSO, and no audit logs at any tier. For regulated industries such as healthcare, financial services, or government, Scribe is the clear choice between the two. Neither tool, however, offers audit logs, data residency options, or the multi-framework compliance monitoring that enterprise procurement teams increasingly require.
Dubble's pricing is straightforward and affordable — a free tier with 25 guides, a Pro plan at $18/user/month, and a Team plan at $12/user/month (minimum 5 users, $60/month minimum). Scribe's free tier includes a Scribe watermark and browser capture only. Its Pro Personal tier is $29/user/month, and Pro Team is $15/seat/month with a 5-seat minimum ($75/month). Enterprise pricing for Scribe has been reported at $18,000+ annually, representing a significant jump. Dubble is notably cheaper for small teams. However, Scribe's per-seat model and Enterprise tier costs can become prohibitive for organizations with 50+ users, while Dubble's lack of enterprise features limits its ceiling regardless of budget.
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