Q: Does Document360 still have a free plan in 2026?

A: No. Document360 permanently discontinued its free tier in November 2024. New users cannot access a free plan under any circumstances. Existing users who were on the free tier were grandfathered, but no new sign-ups are possible. Document360 now offers only a 14-day free trial before requiring a sales-led purchase process. If a free starting point is important to your evaluation, Document360 is no longer an option.

Q: How much does Document360 actually cost per month?

A: Document360 does not publish any pricing. All plans — Professional, Business, and Enterprise — require contacting their sales team for a quote. Based on third-party review sites and user reports, Document360 is positioned as a mid-market to enterprise tool with pricing well above Slab's $6.67/user/month. The startup program offers 6 months free on qualifying plans, but users have reported unexpected costs when the discount period ends. Budget at least several hundred dollars per month for a small team.

Q: Is Slab really only $6.67 per user per month?

A: Yes — the Slab Startup plan is $6.67/user/month billed annually, making it one of the most affordable paid documentation tools available. However, this low price reflects a limited feature set. There is no AI, no custom domain, no API, and SSO is only available on the custom-priced Business tier. The free plan supports up to 10 users with real collaboration but limits version history to 90 days. For teams that need simplicity above all else, the price is genuinely competitive.

Q: Does Slab charge per editor or per total user?

A: Slab's pricing is per user, which includes all members of your workspace. Unlike some tools that distinguish between editors and viewers, Slab counts every seat in your plan. This makes cost projection straightforward — a 30-person team on the Startup plan costs exactly $200.10/month billed annually. The free tier is capped at 10 users total, after which you must upgrade to the Startup plan for the full team.

Q: Which is better for a growing startup — Document360 or Slab?

A: For early-stage startups, Slab's free tier (up to 10 users) and transparent $6.67/user/month Startup plan offer lower friction and immediate access. Document360's startup program offers 6 months free on Business or Enterprise plans for qualifying companies, which can be valuable if you qualify — but the eligibility process and reported unexpected costs post-discount add risk. If your team is under 10 people and primarily needs an internal wiki, Slab wins on simplicity and cost. If you're building a customer-facing knowledge base and can qualify for Document360's startup program, that may offer better long-term capabilities.

Q: Is there a better alternative to both Document360 and Slab?

A: Yes — Docsie addresses the key pricing and feature gaps in both tools. Document360's opaque, sales-led pricing is replaced with fully transparent workspace-based pricing and a free plan that includes real AI credits. Slab's total absence of AI features is replaced with a full AI suite including real-world video-to-documentation conversion, 100+ language auto-translation, and an agentic AI chatbot. Neither Document360 nor Slab offers multi-tenant portals for serving multiple clients from one system — Docsie does, at scale. Docsie's AI credit model means you pay for what you actually process, not flat per-seat fees that inflate as your team grows, making it a stronger value proposition for teams that are actively creating and delivering documentation rather than just storing it.