4.8
on G2
Common Questions
Q: Which is cheaper — Confluence or Tettra?
A: Tettra is cheaper at the entry level ($4/user/month Basic vs Confluence's $5.42/user/month Standard), but the gap narrows and reverses at higher tiers. Tettra Professional ($12/user/month) actually costs more than Confluence Premium ($10.44/user/month) while offering fewer enterprise features. For teams under 25 users needing basic functionality, Tettra is more affordable. For larger teams needing SOC 2, audit logs, and uptime SLAs, Confluence delivers better value per dollar.
Q: Does Confluence include AI in all plans?
A: Rovo AI is included in Confluence Standard ($5.42/user/month) and above as of October 2024 — it is no longer a separate add-on. The Free plan includes limited Rovo search but does not include Rovo Chat or Rovo Agents. Tettra includes its Kai AI assistant from the Basic plan ($4/user/month) on all unlimited-user tiers.
Q: Are there hidden costs I should watch out for with Confluence?
A: Yes. Confluence's per-user pricing grows linearly with headcount, and Atlassian applied 5-8% price increases in 2024-2025. Teams wanting full Rovo AI value will want Jira licenses too, adding cost. Marketplace apps for features like advanced reporting or customer-facing portals are additional. The 99.9% uptime SLA and 24/7 support are Premium tier only — not included in the cheaper Standard plan.
Q: Does Tettra offer a free trial?
A: Yes, Tettra offers a 30-day free trial on all paid plans. Confluence does not offer a free trial but has a permanent free tier for up to 10 users. Both tools allow you to test before committing to annual billing, though Tettra's 30-day trial gives you more time to evaluate the paid feature set before purchasing.
Q: Is Confluence worth the cost for small teams?
A: For small teams not already on Jira or the Atlassian ecosystem, Confluence can feel expensive and overly complex. The free tier (10 users) is genuinely useful, but the jump to Standard ($5.42/user/month) is only worthwhile if you need Rovo AI, analytics, or guest access. Small teams that primarily want a simple Slack-connected knowledge base would find Tettra's Basic plan ($4/user/month) a better fit at a lower price point.
Q: Is there a better alternative to both Confluence and Tettra?
A: Yes — Docsie addresses the core limitations both tools share. Neither Confluence nor Tettra can deliver documentation to external clients, convert training videos into structured knowledge bases, or support multi-tenant branded portals. Docsie's workspace-based pricing starts at $199/month flat for 15 users (not per-seat), includes SOC 2 Type II, supports 100+ languages with auto-translation, and offers a full CONVERT → MANAGE → DELIVER → LEARN → AUTOMATE → MONITOR platform. For teams that have outgrown internal-only wikis or need external client documentation delivery, Docsie eliminates the need for multiple tool subscriptions at a predictable monthly cost.
Deep Dive
Tettra undercuts Confluence on entry-level pricing ($4/user vs $5.42/user), but the gap narrows at higher tiers. Tettra's Professional plan at $12/user/month is actually more expensive than Confluence Standard once you account for what each plan includes. Confluence bundles Rovo AI, SOC 2, and unlimited page history at Standard tier. Tettra reserves SSO, custom branding, and a dedicated success manager for Professional — its most expensive tier. For teams that need enterprise security features, Confluence delivers better value per dollar despite higher brand recognition and pricing power.
Both tools use per-user pricing, which means costs scale linearly with headcount — and neither offers any volume discount at standard tiers. A 100-person team on Confluence Standard pays $542/month; on Tettra Scaling they pay $800/month. Confluence's Enterprise tier (custom pricing, 801+ users) introduces negotiated rates, while Tettra has no published enterprise pricing at all. For fast-growing organizations, per-user pricing on both platforms creates predictable but unavoidable cost inflation. Neither tool offers a workspace-based or credit-based model that could decouple cost from headcount growth.
Confluence's hidden costs include Jira licensing if you want full Rovo AI cross-tool intelligence — Rovo's 80+ connectors are most valuable to teams already paying for multiple Atlassian products. Storage overages and marketplace app costs can add significantly to base plan pricing. Tettra's hidden costs are functional: critical features like SSO ($12/user), API access ($8/user), and analytics ($8/user) are gated behind plan upgrades. Both tools also lack external documentation delivery capabilities, meaning teams that need to publish docs to customers must purchase a separate portal or documentation platform — an additional cost neither vendor discloses upfront.
Start creating professional documentation that your users will love