4.8
on G2
Common Questions
Q: Is Dubble suitable for enterprise deployments?
A: No — not by typical enterprise standards. Dubble only holds GDPR compliance and has no SOC 2, no ISO 27001, no SSO, no audit logs, no role-based access control, and no uptime SLA. It is built for small teams creating internal browser-based guides, not for regulated industries, large organizations, or enterprise IT governance requirements.
Q: Does Confluence meet enterprise security and compliance requirements?
A: Yes, for most internal enterprise use cases on Premium or Enterprise plans. Confluence holds SOC 2, GDPR, and ISO 27001 certifications, supports SAML SSO with multiple identity providers, provides audit logs, and offers a 99.9% uptime SLA. However, it lacks HIPAA readiness, ITAR compliance, and real-time compliance monitoring, which may be gaps for regulated industries.
Q: Can either Confluence or Dubble deliver documentation to external clients through branded portals?
A: Neither Confluence nor Dubble supports multi-tenant client portals. Confluence is designed for internal team wikis within a single organization. Dubble is designed for internal SOPs shared within a workspace. Neither tool can serve multiple external client organizations from one knowledge base with separate branding and access controls — that requires a purpose-built multi-tenant platform like Docsie.
Q: Which tool is better for a team in a regulated industry like healthcare or finance?
A: Confluence is the only viable option between the two, as it holds SOC 2 and ISO 27001 certifications and supports SAML SSO with audit logs. However, Confluence does not offer HIPAA Business Associate Agreements or ITAR compliance. For healthcare, financial services, or government teams with strict regulatory requirements, neither tool is ideal — Docsie offers SOC 2 Type II, GDPR, HIPAA-ready, SOX, and ITAR compliance with real-time content monitoring.
Q: How do Confluence and Dubble compare on pricing for large enterprise teams?
A: Confluence charges per user ($5.42/user/month on Standard, $10.44 on Premium) with an Enterprise plan for 801+ users at custom pricing — costs that compound quickly at scale, with 5-8% annual price increases noted in 2024-2025. Dubble's Team plan starts at $12/user/month with a minimum of 5 users and no documented Enterprise tier. For large teams, Confluence is the only realistic option between the two, though its per-seat model becomes expensive compared to workspace-based pricing models.
Q: Is there a better alternative to both Confluence and Dubble for enterprise documentation?
A: Yes — Docsie is purpose-built for enterprise documentation needs that both tools fail to address. Where Confluence cannot serve external clients through multi-tenant portals and Dubble lacks almost all enterprise security credentials, Docsie provides SOC 2 Type II compliance, SAML/OAuth/OIDC SSO, audit logs, air-gapped private infrastructure, multi-tenant branded portals, 100+ language auto-translation, a built-in LMS with certifications, autonomous documentation agents, and real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR — all at workspace-based pricing that scales without per-seat inflation.
Deep Dive
Confluence holds SOC 2, GDPR, and ISO 27001 certifications — genuine enterprise-grade security credentials backed by Atlassian's publicly traded compliance infrastructure. It supports SAML SSO with multiple identity providers on Enterprise plans and offers advanced encryption. Dubble's compliance posture is minimal — GDPR compliance only, with no SOC 2, no ISO 27001, no HIPAA readiness, and no advanced encryption controls. For regulated industries such as healthcare, financial services, or government contracting, Confluence is a viable (if limited) option, while Dubble is simply not enterprise-ready from a compliance standpoint.
Confluence has been tested at genuine enterprise scale, supporting up to 150,000 users per site with a 99.9% uptime SLA on Premium and Enterprise plans. Atlassian's global cloud infrastructure ensures consistent performance for large, distributed teams. Dubble, by contrast, is architected for small teams — its pricing structure (minimum 5 users on Team plan, no Enterprise tier) signals a product not designed for hundreds or thousands of users. There are no published uptime commitments, no data residency options, and no documented scalability benchmarks, making Dubble unsuitable for large enterprise deployments.
Confluence offers comprehensive administrative controls on its higher tiers, including advanced permissions, granular space-level access controls, multiple identity provider integrations, and full audit logging. Enterprise plan admins can govern content at scale with advanced lifecycle management. Dubble's administrative capabilities are nearly absent — there is no role-based access control, no audit logs, no advanced permissions system, and no enterprise admin console. Team management is limited to basic workspace membership. For IT teams and security teams who need to enforce access policies and maintain compliance audit trails, Dubble provides no meaningful controls.
Confluence provides tiered support that scales with plan level — 24/7 dedicated support on Premium and Enterprise plans, with documented 99.9% uptime SLAs. Atlassian's enterprise support includes onboarding assistance, migration support, and dedicated success management on Enterprise. Dubble offers priority support on its Pro plan ($18/user/month) but provides no uptime SLA, no dedicated account management, no enterprise procurement support, and no documented incident response procedures. For enterprises that require contractual support commitments, Dubble cannot meet those requirements, while Confluence satisfies most standard enterprise support requirements on Premium and above.
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