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Common Questions

Archbee vs Tettra: FAQ

Enterprise Capabilities Compared

Q: Does Archbee or Tettra have SOC 2 certification?

A: Archbee holds SOC 2 certification, making it the stronger choice for enterprise security teams that require formal compliance attestation. Tettra is GDPR-compliant but does not hold SOC 2 certification, which is a hard blocker for many enterprise procurement and security review processes. If SOC 2 is a non-negotiable requirement, Archbee is the only viable option between the two — though both tools still lack audit logs and data residency controls.

Q: Do either Archbee or Tettra offer audit logs?

A: No — neither Archbee nor Tettra provides audit logs on any pricing tier as of 2026. Audit logs documenting who accessed, modified, or deleted content are a standard enterprise requirement for compliance, security investigations, and regulatory audits. This is a meaningful shared gap that limits both tools' enterprise readiness for organizations in regulated industries or with formal IT governance requirements.

Q: How does SSO availability compare between Archbee and Tettra?

A: Both tools gate SSO behind their highest pricing tiers. Archbee includes SSO (SAML) on its Enterprise plan, which requires custom pricing. Tettra includes SAML SSO on its Professional plan at $12/user/month, making it more accessible at a defined price point. Neither tool supports the breadth of SSO methods (OAuth, OIDC, Azure AD, Okta) that large enterprises typically require for flexible identity provider integration.

Q: Can Archbee or Tettra deliver documentation to multiple enterprise clients?

A: Neither tool supports multi-tenant portal architecture. Archbee supports a single documentation site with custom domain branding, and Tettra is exclusively an internal knowledge base with no external publishing capability. Organizations that need to deliver separate branded documentation portals to different clients or customer segments — such as SaaS companies or implementation consultancies — will find both tools insufficient for multi-client documentation delivery at scale.

Choosing the Right Tool

Q: Is there a better alternative to both Archbee and Tettra for enterprise use?

A: Yes — Docsie is purpose-built to address the enterprise gaps both tools share. Docsie provides SOC 2 Type II compliance, GDPR and HIPAA readiness, audit logs, EU data residency, and air-gap deployment for regulated environments. Its multi-tenant portal architecture lets enterprise teams deliver unlimited branded documentation sites from a single system, with full SSO support (SAML, OAuth, OIDC, Azure AD, Okta), real-time compliance monitoring for HIPAA, SOX, ITAR, and GDPR, autonomous documentation agents, built-in LMS with certifications, and 100+ language auto-translation. Docsie's Organization plan ($750/month) supports 90 users across 10 workspaces — far more comprehensive than either competitor at enterprise scale.

Q: Which tool is better for a regulated industry like healthcare or finance?

A: Neither Archbee nor Tettra is well-suited for highly regulated industries. Archbee's SOC 2 certification provides a basic foundation, but neither tool offers HIPAA readiness, data residency controls, audit logs, or compliance monitoring — all typically required for healthcare or financial services deployments. Tettra's absence of SOC 2 makes it particularly challenging to pass enterprise security reviews. Organizations in regulated industries should evaluate Docsie, which offers SOC 2 Type II, HIPAA-ready infrastructure, real-time compliance monitoring for HIPAA and SOX, audit trails, and air-gap deployment on private infrastructure.

Deep Dive

How Archbee and Tettra Compare in Detail

Security & Compliance

Archbee holds SOC 2 certification and GDPR compliance, giving it a meaningful security baseline for enterprise procurement. However, it lacks audit logs on all plans and offers no data residency controls, which are table-stakes requirements for regulated industries. Tettra is GDPR-compliant but has no SOC 2 certification — a hard blocker for enterprise security teams. Neither tool offers HIPAA readiness, audit trails, or air-gap deployment options. Both tools pass basic security reviews but fail deeper compliance requirements for regulated industries like healthcare, finance, or government.

Scalability & Performance

Archbee supports collaborative teams with real-time editing, long version history (up to 5 years on higher tiers), and a structured documentation platform suited to growing technical teams. However, it has no multi-tenant architecture and cannot scale to deliver documentation across multiple client organizations from a single system. Tettra scales reasonably for internal team knowledge bases through per-user pricing, but remains exclusively internal-facing with no published uptime SLA. Neither platform publishes infrastructure scalability data or demonstrates capability for organizations managing thousands of documentation sites or multiple concurrent client portals.

Administration & Control

Archbee provides role-based access control, content approval workflows, and custom domain support, giving administrators meaningful control over documentation publishing. SSO is gated to Enterprise plans, and API access requires an $80/month add-on. Tettra offers role-based access and basic permissions with SSO available on its Professional plan ($12/user/month), making identity management more accessible. Critically, both tools lack audit logs entirely — meaning neither can provide the access history and change accountability that enterprise IT and compliance teams require. Neither tool offers granular per-tenant permission controls or multi-workspace administration.

Support & SLA

Archbee offers a formal uptime SLA and dedicated support on its Enterprise plan, making it viable for organizations with contractual uptime requirements. Below Enterprise, support is standard without SLA guarantees. Tettra includes a dedicated success manager and priority support on its Professional plan ($12/user/month), making premium support more accessible at lower price points. However, Tettra publishes no uptime SLA on any tier, leaving organizations without contractual performance guarantees. Neither tool offers the custom onboarding, migration support, legal review, or annual procurement workflows that large enterprise deployments typically require.

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