4.8
on G2
Common Questions
Q: Can Archbee or Scribe convert existing training videos into documentation?
A: No — neither tool has any video-to-documentation capability. Archbee is a documentation editor for technical writers building API and product docs. Scribe captures new screen workflows via browser extension and converts them into annotated screenshot guides. If you have an existing library of training videos, Loom recordings, or real-world footage you need to convert into structured documentation, you will need a different platform entirely.
Q: Is Archbee's $50/month price accurate?
A: The $50/month Starter plan is accurate as a base price, but it excludes most features that teams actually need. AI Write Assist adds $20/month, analytics adds $80/month, API access adds $80/month, and the embeddable app widget adds $80/month. A fully functional Archbee setup typically costs $150–$230/month — three to four times the advertised price. Enterprise buyers should evaluate the true cost before committing.
Q: Does Scribe support multi-tenant portals for delivering docs to multiple clients?
A: No. Scribe is designed exclusively for internal documentation — capturing and sharing browser workflows within a single organization. It has no concept of multi-tenant portals, customer-facing knowledge bases, or branded delivery to external clients. Teams that need to deliver documentation to multiple customers or client organizations will need a platform with dedicated multi-tenant architecture.
Q: Which tool is better for non-technical users?
A: Scribe is significantly more accessible for non-technical users. Its browser extension captures workflows automatically with no writing required, making it popular with HR, operations, and IT teams. Archbee is purpose-built for developers and technical writers — its markdown editor, OpenAPI support, and developer integrations assume a technical audience. Non-technical teams attempting to use Archbee for general process documentation will likely find it overly complex for their needs.
Q: Is there a better alternative to both Archbee and Scribe?
A: Yes — Docsie addresses the core limitations of both tools. Unlike Archbee, Docsie includes AI, analytics, API access, and embeddable widgets without add-on fees, and adds multi-tenant portals, 100+ language auto-translation, and a built-in LMS. Unlike Scribe, Docsie converts any existing video (training recordings, Loom, real-world footage) into structured documentation rather than only capturing new screen workflows. For enterprise teams needing comprehensive knowledge management with multi-client delivery, Docsie's $170/month Premium plan (15 users) covers what both tools charge significantly more for when add-ons are factored in.
Q: Can I use Archbee and Scribe together?
A: Technically yes — Scribe guides can be embedded in Archbee documentation pages using Scribe's embed feature. Some teams use Scribe to capture quick how-to guides and embed them within a broader Archbee documentation structure. However, this still leaves gaps in video conversion, multi-tenant delivery, and multilingual support, and you would be paying for two separate subscriptions with overlapping collaboration features.
Deep Dive
Archbee is purpose-built for developer and API documentation, with native OpenAPI/Swagger support, markdown editing, and deep integrations with developer tools like GitHub, Linear, and Figma. It's designed for technical writers and engineers documenting software products. Scribe targets operations, HR, and IT teams who need to quickly capture browser-based workflows as annotated screenshot guides. The two tools serve fundamentally different audiences and use cases — Archbee for structured API docs, Scribe for quick internal SOPs — with almost no overlap in actual functionality.
Scribe includes basic AI content generation in its paid tiers for improving captured guides, and offers AI PII/PHI redaction at Enterprise level — a strong differentiator for healthcare and finance teams. Archbee's AI Write Assist and Ask AI are available as a $20/month add-on, not included in the base plan. Neither tool can convert existing video content into documentation. Scribe's AI is tightly coupled to its screenshot capture workflow, while Archbee's AI assists with writing within the documentation editor. Both tools offer limited AI depth compared to platforms built around AI-first documentation orchestration.
Scribe's pricing is straightforward: a free tier, $29/user/month for personal Pro, or $15/seat/month (minimum 5 seats) for teams. Archbee advertises a $50/month entry price but requires separate add-ons for AI ($20/month), analytics ($80/month), API access ($80/month), and the embeddable widget ($80/month) — meaning a fully functional setup costs $150–$230/month. Scribe's Enterprise pricing has been reported at $18,000–$39/user/year, making it expensive at scale. Enterprise buyers should calculate full costs carefully for both tools, as advertised prices significantly underrepresent real-world spend.
Both tools offer SOC 2 compliance and GDPR support, with SSO gated behind Enterprise tiers. Scribe adds HIPAA-grade PHI redaction at Enterprise, making it viable for regulated industries capturing internal screen workflows. Archbee provides longer version history (up to 5 years) and a review/approval system. However, neither tool supports multi-tenant client portals, neither offers meaningful multi-language documentation management, and neither can convert existing video libraries into structured knowledge bases. Organizations needing to deliver documentation to multiple clients, support multilingual audiences, or manage large content repositories will quickly outgrow both platforms.
Start creating professional documentation that your users will love