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Common Questions

360Learning vs Tettra: FAQ

Pricing & Plans

Q: Does 360Learning have a free plan?

A: No. 360Learning does not offer a free plan. It does provide a 30-day free trial so you can evaluate the platform before committing. Paid plans start at $8 per user per month for teams of up to 100 users, with custom Business pricing for larger organizations.

Q: What does Tettra's free plan actually include?

A: Tettra's free plan supports up to 10 users and includes basic knowledge base functionality and Slack integration. It does not include Kai AI assistant, analytics, API access, or advanced permissions—those require paid plans starting at $4/user/month. It's a genuine free tier, not a trial, and doesn't expire.

Q: Why is 360Learning's Business plan pricing not published?

A: 360Learning moves to custom enterprise pricing for teams of 100+ users, which means costs are negotiated individually based on user volume, contract length, and required features. This creates budget uncertainty for growing organizations. If your team is approaching 100 users, request a quote early in the budget cycle to avoid surprises.

Q: At what team size does Tettra's per-user pricing become expensive?

A: For a 50-person team on Tettra's Professional plan, you're looking at $600/month ($7,200/year). That's competitive for a standalone internal wiki, but if you also need a separate LMS, documentation portal, or customer-facing knowledge base, total tooling costs can easily exceed $1,500–$2,000/month. Docsie's Organization plan at $750/month covers documentation, LMS, and multi-tenant delivery for up to 90 users in a single subscription.

Choosing the Right Tool

Q: Can I use 360Learning and Tettra together?

A: Technically yes—360Learning handles course authoring and employee training while Tettra manages your internal knowledge base. However, this means maintaining two separate subscriptions, two content libraries, and two user management systems. For a 50-person team, that could cost $400–$700/month combined before reaching the features most enterprise teams need, like SSO or advanced analytics.

Q: Is there a better alternative to both 360Learning and Tettra?

A: Docsie combines what both tools do separately into a single platform. It includes a built-in LMS with course builder, quizzes, and certifications (replacing 360Learning's core use case), plus a full knowledge base with AI search and Slack-style Q&A (replacing Tettra's core use case). On top of that, Docsie adds capabilities neither competitor offers: customer-facing multi-tenant documentation portals, AI-powered video-to-docs conversion, 100+ language auto-translation, and workspace-based pricing that doesn't scale with headcount. For teams currently evaluating both tools, Docsie's $199–$750/month plans often replace both subscriptions at comparable or lower total cost.

Deep Dive

How 360Learning and Tettra Compare in Detail

An in-depth analysis of value for money, scalability costs, and hidden limitations across both platforms—so you can make an informed purchasing decision.

Value for Money

360Learning's $8/user/month Team plan delivers genuine value for L&D teams needing collaborative course authoring with SCORM support and AI-assisted content creation. Tettra's $4/user/month Basic plan is remarkably affordable for Slack-powered internal knowledge sharing with AI Q&A. However, both tools offer narrow value propositions. 360Learning is purely an LMS with no documentation platform; Tettra is purely an internal wiki with no training capability. If your team needs both documentation management and learning features, you're paying for two separate subscriptions—negating both tools' cost advantages entirely.

Scalability Costs

Tettra's pricing scales linearly and transparently: $4, $8, or $12 per user per month depending on the tier, with no pricing cliffs. For a 50-person team on Professional, that's $600/month. 360Learning's Team plan ($8/user/month) works for up to 100 users, but the moment you cross that threshold, pricing becomes entirely opaque with a custom Business quote. Organizations planning to scale past 100 learners have no budget certainty with 360Learning. Both tools use per-seat models that inflate costs as headcount grows—a structural challenge for large organizations or those managing multiple departments or client groups.

Hidden Costs & Limitations

360Learning's biggest hidden cost is the Business plan cliff: SSO, advanced analytics, API access, and dedicated support are all unavailable at $8/user/month, requiring a custom enterprise negotiation the moment you need them. Tettra hides similar features behind its Professional tier—custom branding, SSO, and a dedicated success manager all require the $12/user/month plan. Critically, neither tool supports customer-facing documentation delivery, multi-tenant portals, or video-to-documentation conversion. Teams discovering these gaps mid-contract face the hidden cost of purchasing additional tools—a customer knowledge base, a documentation platform, or a video processing solution—on top of their existing subscriptions.

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