4.8
on G2
Common Questions
Q: Is 360Learning's $8/user/month price available for large teams?
A: No. The $8/user/month Team plan is only available for up to 100 users. Organizations with 100+ users must contact 360Learning for a custom Business quote, which is not publicly disclosed. Based on reported customer data, enterprise contracts can increase costs significantly above the entry-level rate, and critical features like SSO, API access, and advanced analytics are gated behind this opaque Business tier.
Q: What is the true minimum cost to use Scribe for a team?
A: Scribe's Pro Team plan requires a minimum of 5 seats at $15/seat/month, so the minimum team spend is $75/month even if you only have 2-3 active users. Individual users can use Pro Personal at $29/user/month, which is higher than the per-seat team rate. The free Basic plan exists but includes Scribe's watermark on all guides and is limited to browser capture only.
Q: Does Scribe charge extra for desktop capture beyond browser recording?
A: Yes. Browser-only capture is available on the free Basic plan, but desktop application capture (recording outside the browser) requires Pro Personal ($29/user/month) or Pro Team ($15/seat/month minimum 5 seats). This means teams documenting desktop software, non-browser tools, or full-screen workflows must pay for a paid plan just to access that core capture capability.
Q: How does 360Learning pricing compare to Scribe for a team of 50 people?
A: For 50 users, 360Learning's Team plan would cost approximately $400/month ($8 × 50). Scribe's Pro Team at $15/seat/month would cost $750/month for 50 seats. 360Learning is significantly cheaper at this scale, though it serves an entirely different use case — course authoring versus SOP screenshot guides. Neither price includes enterprise features like SSO or API access, which require custom contracts from both vendors.
Q: Can 360Learning and Scribe be used together?
A: Yes — in fact, Scribe is listed as a native integration partner with 360Learning. Teams can create screenshot-based SOPs in Scribe and embed them directly into 360Learning courses. However, this combination means paying for two separate per-seat subscriptions, managing two vendor relationships, and still lacking capabilities like video-to-docs conversion, customer-facing portals, or multilingual knowledge bases.
Q: Is there a better alternative to both 360Learning and Scribe for teams that need more?
A: Yes — Docsie addresses the core limitations of both tools in a single platform. Unlike 360Learning, Docsie can deliver documentation and training to external customers through multi-tenant branded portals, not just internal employees. Unlike Scribe, Docsie converts any existing video (training recordings, Loom links, real-world footage) into structured searchable docs — not just new screen captures. Docsie's workspace-based AI credit pricing ($199/month for teams of up to 15 users) avoids per-seat inflation entirely, includes a built-in LMS with certifications, autonomous agents, and real-time compliance monitoring, and scales to 10,000+ documentation sites. You get the collaborative learning features of 360Learning, the process documentation output of Scribe, and full customer-facing delivery — without paying for two separate tools.
Deep Dive
An in-depth look at value for money, scalability costs, and hidden pricing traps across both platforms — so you can make an informed decision.
360Learning's $8/user/month Team plan is genuinely affordable for small L&D teams and includes AI course creation, SCORM support, and HR integrations — solid value if your only need is internal collaborative training. Scribe's free plan serves individual users well for basic browser SOPs, and Pro Team at $15/seat/month is reasonable for small ops teams. However, both tools charge per seat, meaning every new employee directly increases your bill. Neither offers output types that go beyond their narrow niche: 360Learning cannot produce customer-facing docs, and Scribe cannot convert any video. You pay for exactly one use case.
360Learning's per-user model hits a wall at 100 users — above that, pricing becomes fully custom and opaque, with no published rates. Based on market data, enterprise contracts can range from $20,000 to $150,000+ annually depending on user count and features. Scribe's scalability problem is even more acute: Pro Team has a 5-seat minimum ($75/month), Enterprise is reported at $18,000–$39/user/year, making it one of the most expensive SOP tools at scale. If your team grows from 50 to 500 users, both tools will require renegotiated contracts with no price predictability — a significant planning challenge for growing organizations.
Both tools hide critical features behind their most expensive tiers. 360Learning gates SSO, API access, advanced analytics, and dedicated support behind the opaque Business plan — so the $8/user advertised price often doesn't reflect what enterprise teams actually need. Scribe locks desktop capture (beyond browser), custom branding, approval workflows, and analytics behind Pro tiers, and reserves SSO and AI PII redaction for Enterprise customers only. Neither tool offers API access for automation (Scribe has none at all), and neither can grow into customer-facing documentation delivery or multi-tenant portals — meaning you will eventually need a second platform, doubling your costs.
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