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Your SSO login shouldn't stop at the front door

You've invested in SSO to control who gets into your systems. But when it comes to documentation, you're still playing whack-a-mole with access requests, shared passwords, and outdated permission spreadsheets.

Without Docsie

  • Manual permission updates every time someone changes teams or roles, creating security gaps and endless tickets
  • No way to automatically show different docs to customers vs partners vs employees—everyone sees everything or you manage separate portals
  • Zero visibility into who accessed what documentation, making compliance audits a nightmare
  • Users sharing login credentials for documentation access because provisioning takes too long
Recommended

With Docsie

  • Automatic access control based on your existing Azure AD groups or SSO attributes—permissions update when your directory updates
  • Route users to the right documentation automatically based on their email domain, group membership, or custom SSO claims
  • Complete audit trail of every documentation access with the ability to revoke sessions instantly when someone leaves
  • Users authenticate once with SSO and see only the docs they're supposed to see—no manual provisioning needed

Why Docsie

Documentation access that works like the rest of your SSO environment

Stop treating docs like a special case that needs manual management. Control access the same way you control everything else.

Use the groups you already have

Map documentation access to your existing Azure AD groups, Okta groups, or any SSO attribute. When someone joins the Sales team in your directory, they automatically see sales documentation. When they leave, access is gone. No separate user management database to maintain.

Smart routing that just works

Send customers to customer docs, partners to partner portals, and employees to internal knowledge bases—all from one URL. Route based on email domain, group membership, or any custom rule. Your users don't think about it, and neither should you.

Audit trail that makes compliance easy

Every documentation access is logged with who, what, and when. Need to prove only authorized personnel accessed sensitive technical docs? Done. Need to revoke all active sessions for a departing contractor? One click. Your auditors will actually smile.

Real-World Use Cases

IT teams in regulated industries and multi-stakeholder environments rely on SSO access control for documentation

Separate internal and customer-facing docs without managing two systems
Customer Support

Separate internal and customer-facing docs without managing two systems

Your support team needs access to internal troubleshooting guides and customer-facing help articles. Customers should only see the latter. With SSO mapping, employees authenticate and see everything, customers see only public docs, and you're not maintaining separate portals or constantly updating permissions.

  • Employees auto-routed to internal knowledge base based on company email domain
  • Customers see only approved help articles after SSO login
  • Support team access automatically follows org chart changes
Give resellers and integrators exactly what they need—nothing more
Partner Ecosystems

Give resellers and integrators exactly what they need—nothing more

You have different partner tiers with different access levels. Gold partners need API documentation, basic partners need sales collateral, and you need to change access when contracts end. Map partner tiers to Azure AD groups and let your SSO handle the rest—documentation access updates automatically when you update their group membership.

  • Partner tier documentation access mapped to your partner management groups
  • Instant access revocation when partnerships end or contracts expire
  • Complete visibility into which partners accessed what technical documentation
Meet SOC 2 and ISO requirements without manual access reviews
Compliance & Security

Meet SOC 2 and ISO requirements without manual access reviews

Auditors want proof that only authorized personnel accessed sensitive documentation. Manual access logs and periodic reviews don't cut it anymore. With SSO-based access control and full audit trails, you can demonstrate continuous compliance and revoke access in real-time when roles change or employees depart.

  • Automated access that follows your identity provider's authoritative source
  • Tamper-proof audit logs showing every documentation access attempt
  • Session revocation capability for immediate access removal during offboarding

Key Features

Everything you need to control documentation access through your existing SSO infrastructure

Azure AD & Okta Integration

Connect your identity provider and start using group memberships and user attributes to control documentation access

Email Domain Routing

Automatically route users to the right documentation set based on their email domain—perfect for multi-tenant environments

SSO Claim Mapping

Use any SSO attribute or custom claim to determine what documentation each user can access

Complete Audit Trail

Track every documentation access with timestamp, user identity, and session details for compliance reporting

Instant Session Revocation

Immediately revoke active documentation sessions when someone leaves or changes roles—no waiting for cache expiration

Custom Access Rules

Build complex routing logic combining multiple attributes, groups, and conditions to match your exact security requirements

Common Questions

Frequently Asked Questions

Everything IT teams ask about SSO documentation access control

Getting Started

Most Popular

Q: How long does it take to set up SSO-based access control?

A: Most teams have basic SSO authentication working in under an hour. Advanced routing rules based on groups or custom attributes typically take a few hours to configure depending on your identity provider setup. If your SSO is already configured for other applications, you're mostly there.

Q: Do we need to recreate all our user groups in Docsie?

A: No. Docsie uses your existing groups from Azure AD, Okta, or whatever identity provider you're using. You map documentation access to those groups—you don't create new ones. When someone joins the Engineering group in Azure AD, they automatically get engineering documentation access.

Q: What happens to users who were accessing docs before we turned on SSO?

A: You control the transition. You can run SSO alongside existing access methods during migration, or switch everyone over at once. We recommend a phased approach where you test with one group first, then expand. All existing content and permissions remain intact—you're just changing how authentication works.

Security & Compliance

Q: Can we prove who accessed specific documentation for SOC 2 audits?

A: Yes. Every documentation access is logged with user identity from your SSO provider, timestamp, and the specific content accessed. These audit logs are tamper-proof and exportable for compliance reporting. You can also set up alerts for sensitive documentation access.

Q: How quickly can we revoke access when someone leaves the company?

A: Instantly. When you remove someone from your identity provider or change their group membership, their documentation access updates immediately. You can also manually revoke all active sessions for a specific user with one click—useful for immediate offboarding situations where you can't wait for automatic sync.

Still have questions?

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