Skip to content

Trusted by Leading Organizations

Join forward-thinking teams using Docsie

Fellowmind
Becklar
PowerFlex
North Highland
AddSecure
Canada

Recognized on G2

Documentation Access Shouldn't Be Your Biggest Security Blind Spot

When anyone in your organization can access sensitive product docs, security policies, or customer data guidelines, you're one leaked link away from a compliance nightmare. Role-based access control puts you back in control.

Without Docsie

  • Sensitive documentation lives in shared drives where anyone with the link can access anything
  • No way to prove who accessed what during security audits or compliance reviews
  • Security team manually updates permissions across multiple systems whenever someone changes roles
  • One shared login gets passed around teams, making it impossible to revoke access or track usage
Recommended

With Docsie

  • Users automatically see only the documentation their role permits, enforced through your existing SSO and directory groups
  • Complete audit trail shows exactly who accessed which documents and when, ready for your next audit
  • Access permissions update automatically when employees change roles or leave, synced with Azure AD or your identity provider
  • Individual authentication with instant session revocation means you can cut off access in seconds, not days

Why Docsie

Security Controls That Actually Work With How Your Team Operates

Enterprise-grade access control without forcing your teams to abandon their workflows or learn new systems.

Enforce Least Privilege Access

Users only see documentation relevant to their role, department, or security clearance. Route based on email domain, Azure AD groups, SSO claims, or custom rules you define. No more wondering if contractors can see your internal security policies.

Audit Trail That Satisfies Compliance

Every documentation access is logged with user identity, timestamp, and session details. When auditors ask who had access to sensitive materials, you have answers in minutes instead of scrambling through access logs across systems. SOC 2 and ISO 27001 teams love us.

Immediate Access Revocation

Employee leaving? Contractor engagement ending? Revoke their documentation access instantly, even if they're already viewing pages. Session termination happens in real-time, not the next time they log in. Finally, offboarding that actually protects your documentation.

Real-World Use Cases

See how security teams protect documentation without slowing down their organizations.

Protect Customer Implementation Guides by Tier
Enterprise SaaS

Protect Customer Implementation Guides by Tier

Your enterprise customers need detailed implementation documentation, but your SMB customers shouldn't see enterprise-only features or pricing details. Security teams use Docsie to automatically route users to documentation matching their subscription tier and service agreement.

  • Route by email domain so customers only see docs for features they've purchased
  • Separate contractor access from full-time employee access with different permission levels
  • Audit which customers accessed which documentation for compliance and support intelligence
Maintain HIPAA Compliance for Clinical Documentation
Healthcare & Life Sciences

Maintain HIPAA Compliance for Clinical Documentation

Clinical staff, administrative teams, and third-party billing companies all need different levels of access to procedure documentation and patient care protocols. Your compliance team needs proof that PHI-containing documentation only reached authorized personnel.

  • Restrict sensitive clinical protocols to credentialed staff mapped through your identity provider
  • Complete access logs showing who viewed PHI-containing documentation for HIPAA audit trails
  • Automatically remove access for terminated employees synchronized with your HR system
Segregate Internal Controls Documentation
Financial Services

Segregate Internal Controls Documentation

Trading desk procedures, risk management policies, and audit documentation must remain segregated by department for regulatory compliance. Your security team needs granular control without becoming a bottleneck for legitimate access requests.

  • Role-based routing ensures traders never access audit documentation and vice versa
  • Integration with existing SSO means no new passwords or authentication systems to manage
  • Immutable audit trail satisfying SEC and FINRA documentation access requirements

Key Features

Everything your security team needs to control documentation access at scale.

Smart User Routing

Automatically direct users to the right documentation based on email domain, Azure AD group membership, SSO claims, or custom rules you define.

SSO Attribute Mapping

Use your existing identity provider attributes to control access—no need to maintain separate permission lists in another system.

Complete Audit Logging

Track every documentation access with user identity, timestamp, and session details for compliance reporting and security investigations.

Instant Session Revocation

Terminate active sessions immediately when employees leave or security incidents occur—don't wait for cached credentials to expire.

Automatic Permission Sync

Permissions update automatically when users change roles or groups in your directory—no manual updates across systems.

Custom Access Rules

Build sophisticated access logic based on multiple conditions—combine department, location, role, and custom attributes to match your security policies.

Common Questions

Frequently Asked Questions

Answers to questions security teams ask before implementing role-based documentation access.

Getting Started

Most Popular

Q: How long does it take to set up role-based access control?

A: Most security teams have basic routing rules live within a day. You'll connect your existing SSO provider, define which groups or attributes control access, and map them to documentation sets. Complex multi-tier routing with custom rules typically takes 2-3 days to configure and test.

Q: Do we need to migrate our existing documentation?

A: No migration required. Docsie works with your current documentation—just import it or point to your existing sources. You then layer access controls on top. Your documentation structure and URLs stay intact.

Q: What happens to users who lose access to documentation they're currently viewing?

A: When you revoke access or change someone's permissions, their active session terminates immediately. They'll see an access denied message and won't be able to view or download any more content from that documentation set.

Security & Compliance

Q: Can I prove who accessed sensitive documentation during a security audit?

A: Yes. Docsie logs every documentation access with the user's identity from your SSO provider, exact timestamp, session duration, and which documents they viewed. Export these logs for your auditors or security team to review. The audit trail is immutable and includes failed access attempts.

Q: Does this work with our existing Azure AD or Okta setup?

A: Yes. Docsie integrates with Azure AD, Okta, OneLogin, and other major identity providers. We use standard SAML or OAuth protocols, so your SSO administrator can set this up using the same process as any other business application. Group memberships and user attributes sync automatically.

Still have questions?

Book a Demo
Get Started

Ready to Get Started?

See how Docsie can help your team today.

No credit card required.

SOC 2 Compliant

Ready to Transform Your Documentation?

Start creating professional documentation that your users will love