4.8
on G2
Docsie helps teams wanting custom AI assistants without writing code. No-code platform to build custom AI agents for your docs. Connect external APIs, add internal knowledge, auto-routing. Create a Jira assistant or compliance bot in minutes.
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Most documentation AI is one-size-fits-all. When you need a specialized assistant that understands your compliance rules, connects to your ticketing system, or routes questions to the right team, you're stuck choosing between generic chatbots or a 6-month development project.
Why Docsie
The only documentation platform that lets you build specialized AI assistants as easily as creating a document.
Use drag-and-drop tools to create AI assistants for compliance checking, ticket creation, or internal knowledge routing. No programming knowledge needed. What used to take a development team weeks now takes you less time than a coffee break.
Your AI assistant can create Jira tickets, pull data from your CRM, or check against internal policies—all through simple connections you configure yourself. No middleware, no integration projects, no waiting on IT.
Add your company's specific information, policies, and expertise to any assistant. It learns your terminology, understands your processes, and answers questions the way your team would—but instantly and at scale.
See how teams across industries are deploying custom AI assistants without writing a single line of code.
Your support team spends half their day just creating tickets from user questions. Build an AI assistant that understands common issues, asks the right follow-up questions, and automatically creates properly formatted tickets in your system.
Different teams need different compliance guidance, but your legal team can't be everywhere. Create a specialized assistant that knows GDPR, HIPAA, SOC 2, or industry-specific regulations and provides instant, accurate guidance from your documentation.
Your sales and success teams need different information than support does. Build role-specific assistants that combine product documentation, competitive intelligence, and internal best practices to help teams close deals and retain customers.
Everything you need to build, deploy, and manage custom AI assistants for your documentation.
Create custom AI assistants with drag-and-drop simplicity—no coding or technical skills required.
Set rules so questions automatically go to the right assistant, team, or knowledge base based on content.
Connect your assistants to the tools you already use—ticketing systems, CRMs, databases, and more.
Add company-specific information, policies, and expertise to make assistants true subject matter experts.
Build different assistants for different teams, each with access to the right information for their needs.
See what questions are being asked, which assistants are most used, and where to improve your documentation.
Common Questions
Everything you need to know about building custom AI assistants without code.
Q: How long does it actually take to build a custom AI assistant?
A: Most teams create their first working assistant in 15-30 minutes. That includes connecting it to your documentation, setting up basic routing rules, and testing it. More complex assistants that connect to multiple systems might take a few hours, but still no coding required.
Q: Do we need technical people to maintain these assistants?
A: No. The same people who manage your documentation can build and maintain assistants. If you can create a document and set up email filters, you have the skills needed. Most teams have their operations or content teams manage assistants, not IT.
Q: Can we start with one assistant and add more later?
A: Absolutely. Most teams start with a single high-impact use case—like ticket creation or compliance questions—then expand once they see the results. Each new assistant takes less time because you're reusing knowledge and connections.
Q: How do we control what information each assistant can access?
A: You set permissions for each assistant just like you would for a team member. An assistant for customer support might access product docs but not internal policies. Everything respects your existing access controls and documentation permissions.
Q: Where does the data from our assistants go?
A: All conversations and data stay within your Docsie environment. When an assistant connects to external systems like Jira or Salesforce, it only sends the specific information you configure—and only when users trigger those actions. You maintain complete control over data flow.
Still have questions?
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