4.8
on G2
Docsie helps doc teams wanting reader feedback collection. Full form builder with quizzes, surveys, assessments. Embed in published docs, conditional logic, submission tracking, webhook notifications.
Join forward-thinking teams using Docsie
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Most documentation teams publish content but have no idea if it's actually helping readers. You're making updates based on gut feeling, not data.
Why Docsie
Stop guessing what readers need and start asking them—right where they're reading.
No redirects, no pop-ups, no pulling readers away to a separate survey tool. Add feedback forms directly into your published documentation so readers can share thoughts without breaking their flow. Works on every page or just the ones you choose.
See submission data organized by page, product version, and time period. Identify your most helpful articles and spot the ones causing confusion. Make data-driven decisions about what to update next instead of guessing.
Build anything from simple thumbs up/down ratings to detailed satisfaction surveys with conditional questions. Ask different questions for different reader segments. Get notified instantly when someone submits critical feedback so you can respond fast.
Documentation teams across industries use Docsie feedback forms to stay connected with their readers.
SaaS documentation teams embed feedback forms in beta documentation to gather early input from testers. Find out if your explanations make sense before the feature goes live to thousands of users.
Technical writers use contextual feedback forms to understand where developers get stuck in tutorials and integration guides. Readers can flag unclear steps without leaving the page they're working through.
Support and success teams add 'Was this helpful?' forms to help center articles to spot gaps in their knowledge base. When an article isn't solving the problem, you'll know immediately and can improve it before more tickets roll in.
Everything you need to collect, organize, and act on documentation feedback.
Create custom feedback forms with multiple question types—no coding required.
Add forms to any page in your documentation with a simple embed command.
Show different follow-up questions based on previous answers to get more detailed feedback.
Get alerts via email or webhook when readers submit feedback that needs immediate attention.
View all feedback sorted by page, date, rating, or custom filters in one place.
Track average satisfaction scores by article to prioritize documentation improvements.
Common Questions
Everything you need to know about adding feedback forms to your documentation.
Q: How hard is it to add a feedback form to my existing documentation?
A: It takes about 2 minutes. You build your form in Docsie's visual editor, then add it to any page with a simple embed code. No developer needed. You can add the same form to multiple pages or create different forms for different sections.
Q: Can I customize what the forms look like to match my brand?
A: Yes. You can customize colors, fonts, button styles, and form positioning to match your documentation's design. Forms inherit your doc theme by default, so they look native to your content.
Q: What types of feedback can I collect?
A: Anything you want. Common examples include simple yes/no satisfaction ratings, multi-choice questions about clarity, open text boxes for suggestions, rating scales, and conditional follow-ups. You can also create quizzes to test reader comprehension.
Q: Where is the feedback data stored and who can access it?
A: All submissions are stored securely within your Docsie workspace. Only team members you grant access to can view responses. You control permissions by role, so you can limit who sees sensitive feedback.
Q: Can readers submit feedback anonymously?
A: Yes. You decide whether to collect identifying information like email addresses or allow completely anonymous submissions. You can also make certain fields optional so readers can choose their comfort level.
Still have questions?
Book a DemoSee how Docsie can help your team today.
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