4.8
on G2
Docsie helps companies wanting docs under their own brand and domain. Multi-tenant, white-labeled documentation portals with SSO, branding, viewer management, and audit trails. Host docs, AI chat, learning courses, forms, and RAG chatbots under your brand.
Join forward-thinking teams using Docsie
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Your customers expect a seamless experience under your brand. Generic documentation portals break that trust and make you look like a reseller instead of a trusted partner.
Why Docsie
The only documentation platform built for companies who refuse to compromise on brand identity.
Match every pixel to your brand guidelines — from colors and fonts to logos and custom CSS. Your customers never see Docsie's name, only yours. Host on your own domain or subdomain for a truly native experience that builds trust.
Give each customer their own secure portal with unique content, permissions, and access controls. Perfect for serving multiple clients, partners, or resellers while maintaining complete separation. Single sign-on integration means customers use their existing credentials.
See exactly which customers are engaging with your documentation, training materials, and resources. Track completion rates, identify knowledge gaps, and prove the ROI of your customer education efforts with detailed analytics and audit trails.
See how leading companies use branded documentation portals to deliver better customer experiences.
Software companies use branded portals to deliver product documentation, video tutorials, and interactive training courses that feel native to their product. Customers get instant answers without contacting support, while the success team tracks completion and identifies at-risk accounts.
Companies with partner networks create dedicated portals for each reseller with co-branded materials, sales enablement content, and training resources. Partners get everything they need to sell successfully, while you maintain brand consistency and track engagement across your entire channel.
Training companies and professional development organizations use branded portals to deliver courses, assessments, and certification programs that reinforce their brand authority. Learners get a premium experience, while administrators track progress and issue credentials.
Everything you need to deliver world-class branded documentation experiences to your customers.
Customize colors, fonts, logos, and domains so customers only see your brand, never ours.
Let customers use their existing credentials to access documentation with seamless authentication.
Control exactly who can see what content with granular permissions and access controls.
Track every view, download, and interaction with detailed logs for compliance and insights.
Add intelligent chatbots that answer customer questions instantly using your documentation.
Host training programs, onboarding sequences, and certification courses in the same portal.
Common Questions
Everything you need to know about branded customer documentation portals.
Q: How long does it take to set up a branded portal?
A: Most customers have their first branded portal live within hours, not days. You can customize branding, upload initial content, and configure access controls in a single session. No technical expertise or developer resources required.
Q: Can I use my own domain name?
A: Yes. You can host your documentation portal on your own domain (like docs.yourcompany.com) or subdomain. We provide simple DNS instructions, and there's no mention of Docsie anywhere in the customer experience.
Q: What if I need separate portals for different customer segments?
A: Docsie's multi-tenant architecture lets you create unlimited branded portals, each with unique content, branding, and access controls. Perfect for serving different customer tiers, partners, or regional markets with tailored experiences.
Q: How do you handle customer data and privacy?
A: Your customer data stays completely separate from other tenants with enterprise-grade isolation. We're SOC 2 compliant and offer comprehensive audit trails showing exactly who accessed what content and when — critical for regulated industries.
Q: Can we integrate with our existing authentication system?
A: Yes. Docsie supports SSO through SAML, OAuth, and other common authentication protocols. Customers use their existing credentials, and you maintain centralized control over access without managing separate passwords.
Still have questions?
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