Interview as a Service Platform Guide 2025 | What is Interview as a Service | Technical Hiring Solutions | Best Interview Service Companies Benefits | Software Development Recruitment
Interview-As-A-Service

What Is Interview-as-a-Service? Complete Guide for 2025

Tanya A Mishra

Tanya A Mishra

March 22, 2024
(Updated: August 23, 2025)

So, in this article, we bring you everything you must know about Interview-as-a-Service and why you should get it.


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What You'll Learn

  • Understand what interview-as-a-service platforms are and how they streamline hiring processes
  • Learn how to identify key benefits of outsourcing interviews including time savings and expertise access
  • Discover how interview-as-a-service solutions provide scalability for varying recruitment volumes
  • Master the evaluation criteria for selecting the right interview-as-a-service platform for your organization
  • Implement standardized interview processes to reduce bias and improve candidate assessment quality

How do you stand out when almost four out of five recruiters find it cumbersome to procure the right talent and fill vacant positions? The answer is quite simple. All you have to do is rely on technology. To make it clear, you must utilize the power of an interview-as-a-service platform.

As a recruiter, you already know hiring involves various steps, and it's so much more than sifting through a set of resumes. And when you have the right tool to back you up, the entire process becomes hassle-free. This is one of the reasons why there has been a 67% increase in the usage of video interviews.

So, in this article, we bring you everything you must know about Interview as a Service and why you should get it.

What is An-Interview-As-A-Service?

Interview-as-a-service platforms simplify hiring by outsourcing the interview process to experts. This service ensures efficient, unbiased, and standardized assessments, which saves valuable time for recruiters and companies. In fact, 47% of recruiters rely on video interviews to cut their time by half.

By leveraging a robust platform, you also get a thorough evaluation of candidates' skills and cultural fit. This approach is beneficial because it enhances objectivity and reduces the risk of biased decision-making.

Further, interview-as-a-service provides scalability and improves businesses' ability to handle varying interview volumes effectively.

This optimizes the hiring process and promotes better candidate experiences. It also increases the likelihood of securing top talent for your organization.

Why Do You Need Interview-As-A-Service?

Now, let's look at all the reasons why you need AI interviews to help you out.

1. Expertise and Efficiency

Specialized interview services have experienced professionals who excel in conducting interviews. For instance, with InCruiter, you are privy to 3000+ experts across 250+ technologies who can conduct the best interviews on your behalf. Their expertise can streamline the hiring process and ensure a thorough evaluation of candidates.

2. Time Savings

Outsourcing interviews and opting for AI interviews can save the internal team valuable time. By leveraging external services, you can focus on your core operations and strategic objectives while dedicated professionals handle the interview process.

3. Access to Diverse Talent

Some interview services may have a broader network and access to a more diverse pool of candidates. So, when you choose a strong interview-as-a-service platform, it becomes easier to onboard the perfect candidate, as borders don't come into play. This can be especially beneficial if you are seeking to enhance diversity and inclusion in the workforce.

4. Scalability

Interview services provide scalability by swiftly responding to hiring surges, optimizing resources, offering flexible engagement models, accessing specialized expertise, leveraging scalable technology solutions, and ensuring cost efficiency. This enables organizations to adapt quickly to fluctuating hiring demands without compromising on quality or overspending on internal resources.

5. Standardization

External interview services may follow standardized processes and assessment criteria. So, you know you onboard a consistent candidate who has made his way through with fair evaluation. Standardization helps reduce bias and promote objectivity in the hiring process.

Wrapping Up

As you can see, interview-as-a-service is exceptional for modern hiring needs. Outsourcing interview services to skilled professionals simplifies the recruitment process and allows for a fair and thorough evaluation of candidates.

This service not only saves time but also promotes objectivity and curbs any biases in decision-making. The scalability of the platform accommodates varying interview volumes. It even offers flexibility for businesses. Try it today to elevate your hiring process.

Key Terms & Definitions

A cloud-based platform that outsources the interview process to external experts, providing standardized candidate assessments and evaluations for hiring companies. Learn more →
(Artificial Intelligence Interviews)
Artificial Intelligence-powered interview processes that use automated systems and algorithms to conduct, evaluate, or assist in candidate interviews. Learn more →
(Software as a Service)
Software as a Service - a cloud computing model where software applications are delivered over the internet on a subscription basis rather than installed locally. Learn more →
A comprehensive software environment that provides the foundation and tools for developing, deploying, or running applications and services. Learn more →
(Application Programming Interface)
Application Programming Interface - a set of rules and protocols that allows different software applications to communicate and share data with each other. Learn more →
The ability of a system or platform to handle increased workload or user demand by adding resources without compromising performance. Learn more →
The process of implementing consistent procedures, formats, and criteria across systems to ensure uniformity and reduce variability in outcomes. Learn more →

Frequently Asked Questions

What exactly is Interview-as-a-Service and how does it work?

Interview-as-a-Service is a platform that outsources the interview process to specialized experts who conduct thorough, unbiased candidate assessments on behalf of companies. It works by leveraging experienced professionals across various technologies to streamline hiring while ensuring standardized evaluation processes. This approach saves recruiters valuable time while providing access to expert interviewers who can better assess technical skills and cultural fit.

How much time can Interview-as-a-Service actually save in the hiring process?

According to industry data, 47% of recruiters using video interviews through these services cut their hiring time by half. The time savings come from outsourcing the actual interview conduct to experts while internal teams focus on core operations and strategic objectives. This efficiency is particularly valuable given that four out of five recruiters find traditional talent acquisition cumbersome.

What kind of expertise and coverage can I expect from Interview-as-a-Service platforms?

Leading platforms like InCruiter provide access to over 3000+ experts across 250+ technologies, ensuring comprehensive coverage for technical interviews. These specialized professionals excel in conducting thorough evaluations and can assess candidates across diverse skill sets and technical domains. This expertise ensures more accurate candidate assessment than internal teams might achieve without specialized interview training.

How does Interview-as-a-Service help reduce bias in the hiring process?

These services follow standardized processes and assessment criteria, which promotes objectivity and reduces personal bias in candidate evaluation. External interview professionals are trained to conduct fair, consistent assessments based on predetermined criteria rather than subjective impressions. This standardization ensures all candidates are evaluated using the same benchmarks, leading to more equitable hiring decisions.

Is Interview-as-a-Service scalable for companies with varying hiring volumes?

Yes, Interview-as-a-Service platforms are designed for scalability and can quickly adapt to hiring surges or fluctuating demands. They offer flexible engagement models and leverage scalable technology solutions to handle varying interview volumes without compromising quality. This scalability allows organizations to optimize resources and maintain cost efficiency while accessing specialized expertise as needed.

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Tanya A Mishra

Tanya A Mishra

A B2B Content Marketer "All Ghillied Up" to take on distinct hurdles with over 5 years of experience in curating influential product writing.