CUI

Master this essential documentation concept

Quick Definition

Controlled Unclassified Information - government-created or handled information that requires safeguarding but is not classified at the level of top secret or secret.

How CUI Works

graph TD A[Root Concept] --> B[Category 1] A --> C[Category 2] B --> D[Subcategory 1.1] B --> E[Subcategory 1.2] C --> F[Subcategory 2.1] C --> G[Subcategory 2.2]

Understanding CUI

Controlled Unclassified Information - government-created or handled information that requires safeguarding but is not classified at the level of top secret or secret.

Key Features

  • Centralized information management
  • Improved documentation workflows
  • Better team collaboration
  • Enhanced user experience

Benefits for Documentation Teams

  • Reduces repetitive documentation tasks
  • Improves content consistency
  • Enables better content reuse
  • Streamlines review processes

Documenting CUI Handling Procedures: Moving Beyond Training Videos

Many organizations rely on recorded walkthroughs and screen-capture videos to train staff on how to identify, label, store, and transmit Controlled Unclassified Information. This approach works well for onboarding, but it creates a real compliance gap over time. When an auditor asks how your team handles CUI, or when a new contractor needs to verify a specific step in your handling process, a 45-minute training video is not a practical reference.

The core challenge is discoverability. Staff under time pressure cannot efficiently search a video for the exact moment someone explains how to mark a document containing CUI before sharing it externally. Critical procedural details get buried, and teams either re-watch lengthy recordings or — worse — rely on memory.

Converting those process walkthrough videos into formal SOPs gives your team a structured, searchable record of exactly how CUI should be handled at each stage. For example, a video demonstrating your secure file transfer workflow can become a step-by-step SOP that staff can reference in seconds, and that compliance teams can audit against your CUI policy directly.

If your organization uses video to capture sensitive data handling procedures, learn how to turn those recordings into audit-ready documentation →

Real-World Documentation Use Cases

Implementing CUI in Documentation

Problem

Teams struggle with consistent documentation practices

Solution

Apply CUI principles to standardize approach

Implementation

Start with templates and gradually expand

Expected Outcome

More consistent and maintainable documentation

Best Practices

Start Simple with CUI

Begin with basic implementation before adding complexity

✓ Do: Create clear guidelines
✗ Don't: Over-engineer the solution

How Docsie Helps with CUI

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