Multi-tenant Portal

When you're managing a multi-tenant portal, your team likely records training sessions and configuration walkthroughs to show how different client instances are set up. These videos demonstrate tenant-specific customizations, permission structures, and branding implementations that vary across your customer base.

The challenge emerges when your support team needs to quickly reference how a specific tenant's portal was configured, or when developers need to understand the isolation mechanisms between tenants. Scrubbing through hour-long setup videos to find one configuration detail wastes valuable time, especially when troubleshooting urgent tenant-specific issues.

Converting your multi-tenant portal videos into searchable documentation transforms these recordings into a practical reference system. Your team can instantly search for specific tenant configurations, security protocols, or customization patterns without watching entire videos. Documentation also makes it easier to maintain consistency across tenant implementations and onboard new team members who need to understand your multi-tenant architecture quickly.

For documentation teams supporting multi-tenant platforms, searchable text formats mean you can cross-reference configurations, create tenant-specific guides, and maintain a knowledge base that scales with your client portfolio.