How ERP Knowledge Management System Can Boost Your Business Efficiency and Productivity?

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Tanya Mishra
on February 22, 2024 · · filed under ERP Knowledge Management System ERP Software

If you are running a business, you know how important it is to manage your enterprise resources and knowledge effectively. Managing enterprise resources and knowledge is not an easy task, especially in today's competitive and dynamic business environment. You have to deal with various challenges.

A system in place that can facilitate your resources and take care of knowledge integration, optimization, and utilization is what you need. That's where the ERP (Enterprise Resource Planning) knowledge management system comes in. Let us clarify the key features and functions of the ERP knowledge management system, give some facts and figures to back up the benefits of the system, and emphasize how Docsie can help you create, manage, and publish your ERP knowledge management system with lower effort and greater speed.

Features and Functions of ERP Knowledge Management System

Features How it helps Businesses
Data integration and synchronization Provides a consistent and accurate view of enterprise resources and performance by integrating and synchronizing data across different ERP modules and systems (finance, inventory, production, sales, HR).
Knowledge capture and creation Enables the collection and generation of valuable insights and ideas from various sources and formats (databases, documents, emails, web pages, social media, surveys, feedback).
Knowledge storage and organization Centralizes and organizes knowledge in accessible repositories (cloud-based platforms, databases, document management systems) for efficient management and security of knowledge assets.
Knowledge retrieval and dissemination Facilitates the sharing and distribution of knowledge through various channels and devices (web browsers, mobile apps, dashboards, reports, notifications) to target audiences (employees, customers, partners, suppliers).
Knowledge analysis and evaluation Generates insights and recommendations (trends, patterns, correlations, gaps, opportunities) through analysis and evaluation of knowledge, supporting informed, data-driven decisions and actions.
Knowledge update and maintenance Ensures accuracy and relevance of knowledge by updating and maintaining it (adding, editing, deleting, archiving), enabling businesses to keep their knowledge up-to-date and reliable.
## Benefits of ERP Knowledge Management System

ERP (Enterprise Resource Planning) knowledge management system can provide you with various benefits, such as:

Improved Decision Making and Problem Solving

  • ERP knowledge management systems provide relevant, timely, and accurate information
  • Organizations can use the data to identify and address issues, opportunities, and risks
  • A survey found that 60% of organizations reported improved decision-making and problem-solving with an ERP knowledge management system

Enhanced Collaboration and Communication

  • ERP knowledge management systems provide real-time communication and sharing of information and knowledge
  • 1.4 million businesses are anticipated to spend $183 billion on ERP software by 2024.

Reduced Operational Costs and Risks

  • ERP knowledge management systems optimize and automate business processes and functions
  • Data and insights from the system can streamline and improve workflows, minimizing errors, delays, and redundancies
  • A study found that 71% of firms want to utilize ERP data to improve their operations.

Increased Customer Satisfaction and Loyalty

  • ERP knowledge management systems can improve customer satisfaction and loyalty by delivering better products and services

  • They provide data and insights to understand and meet customer needs and expectations

Higher Innovation and Competitiveness

  • ERP knowledge management systems can help businesses achieve higher innovation and competitiveness
  • Businesses can use data and insights from ERP knowledge management systems to identify and explore new opportunities and markets

How Docsie Can Assist You with ERP Knowledge Management System?

Docsie is a cloud-based platform that allows you to perform your ERP knowledge management system in one place by creating, managing, and publishing it. Docsie can help you with ERP knowledge management system in the following ways: Docsie can help you with ERP knowledge management system in the following ways:

1. Multilingual, multiformat and multiversion support

Docsie supports knowledge management systems in multiple languages, formats, and versions, hence making them available to a global audience. It provides users with the ability to work in different languages, formats, and versions, which in turn makes it easy to meet various user needs.

2. Real-time Collaboration and Communication

Docsie fosters real-time collaboration and communication between teams and stakeholders, thus resulting in alignment and feedback. It provides users the ability to invite and assign roles and permissions, such as authors, editors, reviewers, and approvers, to manage the access to ERP knowledge. Docsie has chat and comment functionalities, which allow dialogue and tracking of changes and revisions in the knowledge management system.

3. Analytics and Reporting

Docsie gathers the analytics and reports to track and improve the performance of your ERP knowledge management system. It helps you to keep track of and analyze usage and feedback data, for example, views, downloads, ratings, and reviews. In addition to that, you can also generate and export reports and dashboards that contain statistics, trends, and insights, which are used for the optimization of the ERP knowledge management system.

4. Flexibility of Pricing and Free Trial

There is a free trial and the ability to customize pricing at Docsie to suit customers' specific needs and budgets. Users can generate, manage, and publish their knowledge management system for free for up to 10 pages and 2 languages. The premium plan upgrade allows you to use all features and advantages, like unlimited pages, languages, versions, collaborators, and support.


The knowledge management system of ERP Software can offer you a lot of advantages, including better decision-making, problem-solving, teamwork, reduced costs and risks, satisfied customers, and higher innovation and competitiveness.

Docsie can handle an ERP knowledge management system in different ways. It supports multiple languages, formats, and versions, makes it possible for real-time collaboration and communication, provides analytics and reports, and offers a free trial and flexible pricing plans.

If you want to learn more about ERP knowledge management systems and Docsie, you can:

  • Go to our features and services section.
  • Sign up for a free trial and begin establishing your ERP knowledge management system on Docsie straight away.
  • If you have any questions or need our support, get in touch with our support team.

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