9 Powerful GitBook Alternatives After the 2025 Price Hike

GitBook is a popular documentation platform, but its 2024-2025 pricing changes have made many teams seek alternatives.

GitBook is an all-in-one software documentation tool that can serve as an internal wiki, a knowledge base for customers, and a personal note-taking tool.

GitBook Pricing Changes (2025)

GitBook restructured pricing in 2024-2025, moving from simple per-user rates to a site-based model:

GitBook's Current Pricing Structure: - Free: 1 user only, gitbook.io subdomain - Premium: $65/site/month + $12/user/month - Ultimate: $249/site/month + $12/user/month

Cost Example: A 10-person team now pays $173-357/month on GitBook, compared to alternatives like Nuclino ($60/mo) or Slab ($67/mo).

This pricing change has led many teams to evaluate alternatives that may better fit their budget or feature requirements.

GitBook's 2024-2025 Pricing Changes Explained

GitBook significantly restructured pricing in 2024-2025:

Old Model: Simple per-user pricing (~$6-8/user/month)

New Model: Base site fee ($65-249/month) + per-user fee ($12/user/month)

Impact on Teams:

Team Size	Old Price (est.)	New Price (Premium)	Increase
5 users	~$40/mo	$113/mo	2.8x
10 users	~$80/mo	$173/mo	2.2x
20 users	~$160/mo	$293/mo	1.8x

This 2-3x price increase drove many teams to evaluate alternatives, particularly: - Docsie for AI-powered video-to-docs workflows ($170/mo all-inclusive) - Confluence for Atlassian ecosystem integration (free for 10 users) - Slab/Nuclino for budget-conscious teams ($6-7/user/month)

Top GitBook Alternatives for Documentation

GitBook is a popular documentation tool, but several alternatives offer unique features:

1. Docsie: Powerful platform for product documentation, user guides, and knowledge base portals
2. HelpDocs: Specializes in customer-facing documentation
3. Bloomfire: Great for sharing research and thought leadership
4. Freshdesk: All-in-one solution with knowledge base and help desk
5. Guru: Focuses on internal wiki solutions
6. Archbee*: Ideal for SaaS companies and startups
7. KnowledgeOwl: Strong for internal knowledge bases
8. ProProf: Offers both private and public knowledge bases
9. Zendesk: Integrates knowledge base with customer service tools

Key features to consider when choosing an alternative: - Search capabilities - Collaboration tools - User interface - Security options - Analytics - Permission management - Translation features

Docsie stands out with its robust features, including version control, AI-powered translation, and customizable portals. Select a platform that best fits your specific documentation needs and workflow.

So what are Gitbook’s strengths?

Using the Gitbook editor, you, your users, and your team can easily record everything from products to APIs to internal knowledge bases. GitBook supports importing from websites or Markdown files. It employees a straightforward folder structure.

Gitbook improves the efficiency of your company's documentation by creating relatively simple yet effective knowledge-sharing of your services or products. It does, however, give an interactive approach to process documents, although at times there are some difficulties with customer service.

Although it lacks customer service, some collaboration capabilities, such as real-time collaborative editing, it excels in others. GitBook may be an excellent alternative if you're searching for a tool to combine all static documents in one location.

As a result, you'll come across a plethora of GitBook alternatives. However, for your convenience, we've compiled a list of the finest options, along with their benefits, that will help you make the right decision for your company.

Docsie

**Docsie** is a strong and powerful platform for creating, managing, designing, and publishing product documentation, user guides, help desk documentation and knowledge base portals. It has collaboration features that enable users to collaborate, assign tasks, and comment on digital documentation as it is written. User roles and permissions enable administrators to exercise fine-grained control over data access. All modifications in Docsie are timestamped, which enables you to track what your users are doing and where they are making changes. Additionally, Docsie allows a practically infinite number of versions and translations with its AI-powered ghost translator, which ensures a high degree of accuracy when translating documents.

What is Docsie used for?

• AI Video-to-Documentation: Convert training videos, screen recordings, and demos into structured documentation automatically
• Internal and external documentation capabilities
• Ability to translate documentation into 80+ languages with AI-powered Ghost translator
• Internal and external search capabilities for all documentation
• Docsie portals can be hosted natively as part of a Docsie plan, or self-hosted using Docsie Script
• Has feedback and web analytics tools to see how your customers are using your documentation

Docsie Pricing (2025):

• Start-up-Plus (Free Forever): 5 users, unlimited docs/versions, 50 AI actions, free AI credits to convert a 10-minute training video, custom domain, basic AI search
• Premium: $170/month (15 users, 300K AI credits, all features included)
• Organization: $750/month (90 users, 1.5M AI credits)
• Enterprise: Custom pricing

No credit card required to start. See Pricing

Advantages and Disadvantages of Docsie

Pros:

• AI-powered video-to-docs - unique feature not found in GitBook
• Everything is time-stamped
• Has many useful integrations
• Allows for style customizations
• Easy to use once you get started
• All documentation is dynamic and versatile
• Excellent and quick to respond technical support
• Docsie comes with a plethora of plugins and add-ons
• The online documentation looks modern and has a sleek design
• Has useful tools for collaborating with your team to complete documentation
• Generous free tier with custom domain (GitBook requires paid plan for custom domain)

Cons:

• Some minor restrictions with formatting and page layout

Why Choose Docsie Over GitBook: Docsie Premium ($170/mo) includes ALL features and unlimited AI, while GitBook Premium ($173/mo for 10 users) charges extra for advanced features. Plus, Docsie's free tier is significantly more generous.

Archbee

Archbee is a fantastic knowledge management system for your staff and consumers. This solution is ideal for SaaS firms and startups since it can consolidate all of your company's information so that your staff and customers can benefit from it.

Archbee is one of the finest Gitbooks alternatives since it allows you to create a centralized knowledge library for developers and other specialists. As a result, the technology may be utilized as an internal wiki, self-service, and technical documentation tool.

With Archbee, you can:

• Reduce information islands and improve knowledge interchange

• Provide a model support experience to consumers

• Close the knowledge gap between workers

• Improve developer efficiency

Archbee Pricing (2025):

Archbee uses an add-on pricing model where the base plan covers core features and additional capabilities are purchased separately.

• Free trial: 14-day trial available (no ongoing free tier)
• Growing: $50/month (3 users)
• Scaling: $100/month (5 users)

Optional Add-Ons: * AI Features: +$20/month * App Widget: +$80/month * API Access: +$80/month * Analytics: +$80/month

Cost Example: Base ($50) + AI ($20) + Widget ($80) + API ($80) = $230/month for all features

See Pricing

Archbee's advantages and disadvantages

Pros:

• Mention team members to view, share or update knowledge
• Use custom blocks to publish information in different forms
• Embedded comments for easier collaboration
• Unlimited revision history

Cons:

• Add-on pricing model - AI, analytics, and API cost extra
• No ongoing free tier (14-day trial only)
• Multi-branding is required for knowledge bases
• No SEO-specific features in Archbee
• No workflow approval mechanism

Archbee vs GitBook: Both use component pricing. GitBook charges base site fees ($65-249/mo), while Archbee charges for add-ons. Consider total cost based on features you need.

Boomfire

It is not unusual for knowledge bases to provide access to both internal and external knowledge. Bloomfire may be an excellent option for businesses wanting to share research or thought-leading material to create a manual, user guides, or product documentation. However, some users believe Bloomfire's scalability is restricted, in part owing to the absence of connectors.

The cloud-based platform enables users to upload material in any format including word documents, PDFs, videos, audio recordings, and slide presentations, or generate new content directly in the platform. Bloomfire thoroughly indexes every word in every file, to ensure that users can easily locate what they're searching for.

What is Boomfire used for?

• Data encryption, safe hosting, and numerous backup sites are all included in the security features.

• To enhance interaction, Bloomfire has features for producing newsletters and custom lists.

• Employees and consumers benefit from AI-driven search with recommended content.

Boomfire provides Two tiers of pricing:

• Basic – $25/user/month

• Enterprise – Requires a Demo for pricing

Advantages and Disadvantages of BoomFire

Pros:

• Bloomfire is constantly improving its features, such as spoken word search.

• Capability to enhance the quality of the material by flagging it for review.

• AI-powered search and content tagging capabilities.

Cons:

• Bloomfire integrates with a restricted number of third-party applications.

Freshdesk

Freshdesk is another all-in-one solution that includes a knowledge base, help desk, user guides and chat capabilities, allowing you to communicate with customers via multiple channels. Powerful analytics, self-service, and a smart help desk can all help you provide a 360-degree support experience to your customers.

You can do the following with Freshdesk:

• Establish a community forum where customers can ask questions and receive prompt responses.

• Automate workflow and respond to customer questions more quickly.

• Provide 24/7 self-service support for your customers

• Boost the effectiveness of your support staff

Freshdesk provides five tiers of pricing:

• Sprout – Basic features at $0

• Blossom – $13.70/agent/month

• Garden – $35.70/agent/month

• Estate – $49.40/agent/month

• Forest – $98.90/agent/month

Advantages and Disadvantages of Freshdesk

Pros:

• Answer bot to help customers find the right answers quickly

• Convert agent responses into knowledge base articles

• Rich insights into article and agent performance

• Content review workflow approval system

Cons:

• No option to export your entire knowledge base

• Freshdesk doesn’t support multi-branding

• No co-editing or internal comments

Guru

Guru is primarily concerned with assisting businesses in optimizing corporate documentation with internal wiki solutions. This guarantees that workers have access to the necessary knowledge to perform their job duties. Guru facilitates the production, sharing, and modification of online documentation from other sources directly on the platform, while also integrating with current workflows.

What is Guru used for?

• Copying information directly from the cards into support chat allows for a more streamlined customer care experience.

• Special "knowledge alerts" are used to warn staff of significant changes to the knowledge base.

• Guru is mainly used as an internal documentation wiki.

Guru Pricing (2025 - Credit-Based Model):

Guru switched to a credit-based AI pricing model in 2025:

• Starter (Free): Up to 3 users, basic knowledge cards, limited AI credits
• Builder: $10-12/user/month - Advanced features, more AI credits, analytics
• Enterprise: Custom pricing - Unlimited users, custom AI credit allocations

Important: AI features consume credits based on complexity. Heavy AI usage may require Enterprise tier.

See Pricing

Advantages and Disadvantages of Guru

Pros:

• Project management tools assist in integrating the knowledge base into daily workflows
• Excellent for capturing knowledge while working in other online apps (Slack, browser extension)
• AI-powered search and suggestions

Cons:

• Credit-based AI pricing - Heavy AI users may run out of credits quickly
• Verifying cards can get overwhelming if the database is mismanaged
• Limited card editing capabilities complicate document collaboration
• Limited integration capabilities

Guru vs GitBook: Guru is better for internal wikis with Slack/Teams integration. GitBook is better for developer docs with Git sync. Guru's credit-based model may be cheaper for light AI users.

HelpDocs

HelpDocs is a cloud-based knowledge management system that can be used to create internal and external knowledge databases but mainly concentrates on help documentation to create user guides and online manuals. This master option includes everything you'll need to give your customers and staff a better self-service experience. Multi-language support, complex access control systems, and eye-catching customizations are all available with HelpDocs, which is feature-rich and integrated. HelpDocs's quick self-service options seem to be very beneficial to customers.

You may use HelpDocs to:

• Enable your agents to react to customer inquiries more quickly

• Provide a quick source of information for your support team

• Provide customers with rapid self-service help

• Reduce the number of support tickets

HelpDocs offers three different price options:

• Starter – $39/month

• Pro – $79/month

• Growth – $169/month

Advantages and Disadvantages of HelpDocs

Pros:

• Hand-made templates allow you to build your knowledge base in minutes

• Fully modifiable knowledge bases styles with CSS

• Improve knowledge base SEO features

• Easy import and export of articles

Cons

• You can't clone your knowledge base and tag it differently

• There is no way to add internal comments to a project

• There is no workflow approval mechanism

KnowledgeOwl

KnowledgeOwl focuses on internal knowledge bases, whereas many of the other alternatives on this list focus on external customer-centric knowledge bases or product documentation. This is a low-level coding option with a lot of features. It is industry-independent and is particularly beneficial to human resources (HR) and customer service departments. It assists users in categorizing and sub-categorizing information. Users can use tags to group articles together based on keywords or phrases to increase their discoverability. Customers may use KnowledgeOwl to store and distribute information in the form of online manuals, handbooks, portals, user guides, and software documentation. Its analytics and reporting capabilities enable users to overcome knowledge gaps by analyzing user demands.

What can you do with KnowledgeOwl?

Teams using Confluence as their knowledge base can convert training videos into Confluence articles, automatically pushing video-based documentation directly into their existing wiki structure for seamless knowledge management.

• Customers may use KnowledgeOwl to store and distribute information in the form of online manuals, handbooks, portals, user guides, and software documentation.

• When someone contributes new information to the knowledge base, webhooks and Slack webhooks are utilized to automatically alert you.

• Functions that may be customized, such as the table of contents and homepage buttons, making it simpler to navigate quickly.

• Users may access the knowledge base from your main website using the contextual assistance widget.

KnowledgeOwl provides three tiers of pricing:

• Flex – $79/month

• Business – $299/month

• Enterprise – $999/month

Advantages and Disadvantages of HelpDocs

Pro:

• KnowledgeOwl's many API keys and Zapier connectors make it simple to link with other apps.

• Users applaud KnowledgeOwl's prompt customer support service.

• it has a simple, appealing user interface.

Cons:

• Users have expressed issues with the design, desiring a more modern design of their oinline documentation layout

• No free tier

Proprof

ProProf knowledge base platform is used to establish separate private and public knowledge bases for workers and consumers who want to see the product documentation and help docs. It aids in the reduction of customer tickets, the enhancement of internal documentation for corporate teams, the simplification of company operations, and the enhancement of customer service. By centralizing access to information across different devices and browsers, ProProfs simplifies and streamlines information collection for both staff and consumers. ProProf offers a comprehensive collection of tools to make life simpler for your organization, including a learning management system, a quiz creation tool, and real-time chat. ProProfs is popular among marketers, human resources professionals, and customer service teams because of its tool package.

What can you do with ProProf?

• Instantly translate your online documentation into other languages

• Use its MS word-like editor to create documentation

• Use its templates 25 templates to get set up

ProProf provides five tiers of pricing:

• Free – Basic features at $0/20 pages

• Professional – $13.70/100 pages/month

• Team – $35.70/200 pages/month

• Business – $49.40/300 pages/month

• Enterprise – $98.90/unlimited pages/month

Advantages and disadvantages of ProProf

Pros

• Users may quickly browse and understand the product due to its simple and straightforward user interface.

• Perfect interaction with other ProProfs products—ideal if you're already a ProProfs user.

• A free plan with up to 20 pages is available.

Cons

• The cost per page ranges from $0.30 to $0.50, which adds up rapidly.

• Not as advanced as other options on this list.

Zendesk Guide

Important: Zendesk Guide is NOT a standalone product. It's bundled into Zendesk Suite plans only.

Zendesk is a customer service platform, not a documentation platform. Zendesk Guide is the knowledge base component bundled within the broader Zendesk Suite.

Zendesk Suite Pricing (2025):

• Suite Team: $55/agent/month
• Suite Growth: $89/agent/month
• Suite Professional: $115/agent/month
• Suite Enterprise: $169+/agent/month
• AI Add-on: +$50/agent/month extra

Note: Zendesk uses per-agent pricing (not per-user like documentation platforms). Occasional contributors need paid agent seats.

See Pricing

What can you do with Zendesk Guide

• Drag the knowledge base's information into the chat support feature
• A simple, easy-to-use interface
• Translation into 40+ languages
• Integration with ticketing, live chat, and phone support

Advantages and disadvantages of Zendesk

Pros:

• Completely integrated with Zendesk's range of tools (help desk, live chat, phone)
• Answer Bot for AI-powered suggestions
• Multi-language support (40+ languages)

Cons:

• NOT a standalone docs platform - requires full Zendesk Suite
• Per-agent pricing is expensive for documentation teams
• The knowledge base lacks sophisticated documentation features
• Overkill for teams only needing documentation

Zendesk vs GitBook: If you need customer service + documentation, Zendesk is better. If you only need documentation, GitBook or Docsie are more cost-effective. Zendesk's per-agent pricing makes it expensive for pure documentation use cases.

Notion

Notion is an all-in-one workspace that combines notes, documents, wikis, and project management. While not specifically designed for product documentation, many teams use it as a GitBook alternative for internal wikis and knowledge bases.

Notion AI Pricing Update (May 2025)

Notion changed its AI pricing model in May 2025:

• Before May 2025: AI was a $10/user/month add-on available on any plan
• After May 2025: AI is only included in Business tier ($18/user/month) and above
• Change: Free and Plus users no longer have access to AI features

Current AI Access: - Free Plan: No AI access - Plus ($12/user/mo): No AI access - Business ($18/user/mo): AI included - Enterprise (custom): AI included

For teams needing AI features on a budget: Consider alternatives like Docsie ($170/mo flat for 15 users with AI included).

What is Notion used for?

• Flexible workspace for notes, docs, and databases
• Team wikis and internal documentation
• Project management with Kanban boards
• Personal knowledge management

Notion Pricing (2025):

• Free: For individuals, limited blocks for teams
• Plus: $12/user/month (NO AI)
• Business: $18/user/month (AI included)
• Enterprise: Custom pricing

See Pricing

Advantages and Disadvantages of Notion

Pros:

• Extremely flexible block-based editor
• Great for combining docs + project management
• Strong template marketplace
• Good for personal and team use

Cons:

• AI only on Business tier ($18/user/mo minimum)
• Not designed for external/customer documentation
• No native versioning for documentation
• Search can be slow in large workspaces
• Limited customization for public-facing docs

Notion vs GitBook: Notion is better for internal wikis and project management. GitBook is better for external developer docs. Neither is ideal for customer-facing product documentation—consider Docsie for that use case.

Confluence

Confluence is Atlassian's team workspace and wiki platform. It's deeply integrated with Jira and the broader Atlassian ecosystem, making it popular for software development teams.

Confluence Pricing (2025):

• Free: Up to 10 users (great for small teams!)
• Standard: $6.05/user/month
• Premium: $11.55/user/month
• Enterprise: Custom pricing (data residency, analytics)

Note: Pricing decreases with volume (101-250 users get ~25% discount).

See Pricing

What is Confluence used for?

• Team wikis and internal documentation
• Meeting notes and project documentation
• Integration with Jira for development workflows
• Company intranets and knowledge bases

Advantages and Disadvantages of Confluence

Pros:

• Free for up to 10 users - generous for small teams
• Deep Jira integration (essential for Atlassian shops)
• Robust permissions and space management
• Good search and organization
• Mature, enterprise-ready platform

Cons:

• Can feel heavy/slow compared to modern tools
• UI is dated compared to Notion or GitBook
• Not ideal for external/customer documentation
• Learning curve for new users
• Requires Atlassian ecosystem buy-in

Confluence vs GitBook: Confluence is better if you're already using Jira/Atlassian. GitBook is better for standalone developer documentation. For customer-facing docs with AI features, consider Docsie.

Teams using Confluence as their knowledge base can convert training videos into Confluence articles, automatically pushing video-based documentation directly into their existing wiki structure.

GitBook Alternatives Comparison Table (2025)

Platform	Best For	Starting Price	AI Included?	Free Tier
Docsie	Product docs + video-to-docs	$170/mo (15 users)	✅ Yes	✅ 5 users, custom domain
GitBook	Developer docs	$65/site + $12/user	❌ Limited	⚠️ 1 user only
Notion	Internal wikis	$12-18/user/mo	⚠️ Business+ only	✅ Limited
Confluence	Jira teams	$6.05/user/mo	❌ No	✅ 10 users
Archbee	SaaS startups	$50/mo + add-ons	❌ $20/mo extra	❌ 14-day trial
Guru	Internal wikis	$10/user/mo	⚠️ Credit-based	✅ 3 users
Zendesk Guide	Support teams	$55/agent/mo	❌ $50 extra	❌ No
HelpDocs	Help centers	$39/mo	❌ No	❌ No
KnowledgeOwl	Internal KB	$79/mo	❌ No	❌ No

Key Takeaways:

1. Best Free Tier: Docsie (5 users + custom domain) or Confluence (10 users)
2. Best AI Value: Docsie ($170/mo flat, all AI included)
3. Best for Developers: GitBook (Git sync, markdown native)
4. Best for Jira Teams: Confluence (deep integration)
5. Avoid if Budget-Conscious: Zendesk (per-agent), Archbee (add-on costs)

Now that you have viewed 9 alternatives to Gitbook it's a good idea to see what you are looking for in a knowledge base for your own needs

Now it is time to consider the knowledge base functionalities you will need for your next project. When making a decision on which documentation platform to choose it is critical to keep an eye out for include the following:

• Search navigation capabilities: This can be within the platform or external searching within the online documentation. Also, a good search navigator makes sensible suggestions and helps you find information quickly by suggesting various locations within the written content.

• Tools For collaboration: Good collaboration tools are equipped with editing capabilities with collaboration, commenting capabilities, version control, and assigning tasks?

• A Nice Looking Interface: It has to be simple, straightforward, and yet dynamic, and versatile.

• Password Protected Documentation Capabilities: Is the knowledge base tool provide security such as password protection, and JWT tokens to your documentation?

• Web Analytics: Are you able to measure how people access and interact with your documentation?

• Permission Management: Are you able to easily manage who has access to or edits certain files, get them time-stamped, and make sure you control who does what on the documentation?

• Translation Capabilities: Is your documentation platform able to translate your documentation into various languages?

Select a Knowledge Base platform that Works For You!

Now that you know what you are looking for it's time to pick a suitable option that will help you checkmark all these features, and capabilities you require to make good-looking documentation that is dynamic and works for your customers and/or employees.

We'll offer you a tip: Docsie is an excellent fit for all your documentation needs! It's a knowledge base platform that's simple to use yet sophisticated. It checks all these needs above and it is suitable for internal and external documentation.

Docsie’s knowledge base is completely customizable to match your brand's look and feel. Try Docsie now and you will see why many businesses choose Docsie as an alternative to Gitbook.